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11402990 2020-05-28
2020 CHEVROLET TRAVERSE
THIS STARTED AROUND MAY 2020... I WAS AT ABOUT 2K MILES IN. I WAS TOLD IT WAS DUE TO WEATHER. AND THAT THEY HAD OTHER CHEVY WITH SAME ISSUE- "SO IT'S NORMAL". I BOUGHT THE 2020 CHEVY TRAVERSE BRAND NEW RIGHT OFF LOT. AFTER WE PACKED UP AND VISITED FAMILY I NOTICED IT HAD SOUNDS. THE SOUNDS WERE LIKE WHINING NOISES JUST LOUD AND SERIOUSLY OBNOXIOUS. IT ONLY HAPPENED WE WERE TURNING VEHICLE AT FIRST. SO WE GET HOME AND IT STARTED BEING LOUDER. I THEN NOTICED AS I WAS DRIVING AND AFTER I SLOWED DOWN TO LIKE 20 HEADING FOR A STOP SIGN THE CAR SUDDENLY HAS THIS BURST OF ENERGY AND SPEEDS UP TO LIKE 33 CAUSING ME TO HIT BREAKS. I TOLD MY HUSBAND AND HE WAS LIKE I DON'T KNOW MAYBE IT IS EXPUNGING GAS. AFTER I SLOW DOWN? ISN'T THAT DANGEROUS. I IGNORED IT BUT IT CONTINUES EVER SO OFTEN AND THIS IS ON REGULAR STREETS -SPEED LIMIT IS 35. THEN THE WHINING NOISE FROM WHEEL HAD ME TERRIFIED. SO WE WENT TO DEALER. THAT WAS COMICAL. DUDE WAS LIKE "IT'S A CHARACTERISTICS OF THE CAR". I'M LIKE WHAT? WHY WOULD THEY MAKE A CAR WITH AN ANNOYING SOUND - ITS DISTRACTING. I DON'T WANT TO DIE BECAUSE OF MY WHEEL. I READ ONLINE OTHER PEOPLE HAD PROBLEMS SO WE WENT TO ANOTHER DEALER AND ANOTHER. THE GUY AT LAST DEALER WAS LIKE THIS IS NOT NORMAL. THEY CREATED CARFAX REPORT AND SWITCHED PART OUT. I COULD GO ON. SO THAT LOUD NOISE NEVER WENT AWAY- AT FIRST IT WAS LOW AND NOW LOUDER. I CALLED CHEVY AGAIN AND THEY ARE LIKE A DEALER HAS TO ACCESS SITUATION AND CALL US. THIS IS NOT SAFE. ALSO THE OTHER PROBLEMS ARE SEATBELT LOCKS. THE MIDDLE SEAT DESIGN IS TERRIBLE. MY DAUGHTER WAS SITTING THERE WHEN IT WENT BACK IN BETWEEN SEAT AND LOCKED IT WOULDN'T LET UP NO MATTER WHAT. HAD TO TAKE SEAT APART TO FIX SEAT BELT. MY SEAT IN FRONT LOCKS AND ITS RELENTLESS. SO UNCOMFORTABLE AND IT CHOKES ME BECAUSE I'M SHORT. TERRIBLE DESIGN BECAUSE IT CAN'T ADJUST LIKE THE GM VERSION. I HAVE VIDEO PROOF/RECEIPTS.
11395738 2021-02-10
2020 CHEVROLET TRAVERSE
TL* THE CONTACT OWNS A 2020 CHEVROLET TRAVERSE. THE CONTACT STATED HER HUSBAND WAS DRIVING AT 50 MPH AND WHEN VEHICLES A HEAD OF HIM STARTED TO SLAM ON THEIR BRAKES, THE CONTACTS HUSBAND THEN DEPRESSED ON THE BRAKE PEDAL BUT THE STEERING WHEEL AND THE BRAKES ON THE VEHICLE LOCKED WHICH CAUSED THE VEHICLE TO SLID CRASHING INTO THE REAR END OF A UTILITY TRUCK IN FRONT OF HIM. THE VEHICLE THEN CAUGHT ON FIRE. THE AIR BAG DID DEPLOY. NO WARNING LIGHT ILLUMINATED ON THE VEHICLE. THE FIRE WAS EXTINGUISHED BY THE UTILITY TRUCK DRIVER ON THE SCENE. THERE WERE NO INJURIES REPORTED. NO MEDICAL TREATMENT WAS NEEDED AT THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A IMPOUND WHERE THEN THE INSURANCE COMPANY HAD THE VEHICLE TOWED WHERE THEY PLAN TO INSPECT THE VEHICLE. THE LOCAL DEALER NOR THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
11360402 2020-09-16
2019 CHEVROLET TRAVERSE
WAS DRIVING ON MY WAY TO WORK AND WHEN I TURNED INTO THE PARKING LOT OF THE SCHOOL I HEARD A LOUD POP AND IT SOUNDED LIKE I HAD RAN OVER A STICK, HOWEVER, WHEN I GOT OUT AND LOOKED THERE WAS NOTHING UNDER MY CAR OR IN THE PARKING LOT AROUND MY CAR EVEN. I TOOK IT TO MY LOCAL DEALER AND THEY FOUND THAT THE SWAY BAR HAD BROKEN IN HALF. THIS IS GOING TO BE A $2,000+ REPAIR FOR A SOLID PIECE OF METAL THAT SHOULDN'T SNAP INTO LIKE A TWIG. THIS IS VERY UNSAFE AND COULD HAVE BEEN EXTREMELY DANGEROUS IF I HAD BEEN DRIVING ANYWHERE ELSE EXCEPT FOR THE SCHOOL WHERE I WAS GOING SLOW.
11331453 2020-06-18
2020 CHEVROLET TRAVERSE
TL* THE CONTACT OWNS A 2020 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE STEERING WHEEL BECAME FIRM, WITH THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND CONTACTED HER HUSBAND AND INFORMED HIM OF THE FAILURE. THE VEHICLE WAS LATER DRIVEN TO THE RESIDENCE. THE CONTACT STATED THAT ON JUNE 25, 2020 WHILE HER HUSBAND WAS DRIVING 75 MPH, THE FAILURE RECURRED WITHOUT WARNING. THE VEHICLE WAS DRIVEN BY HER HUSBAND TO FREMONT CHEVROLET LOCATED AT 5850 CUSHING PKWY, FREMONT, CA 94538, (510) 445-8700, WHERE HE WAS INFORMED THAT AN UNKNOWN SENSOR NEEDED TO UPDATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 300.
11324957 2019-12-10
2018 CHEVROLET TRAVERSE
POWER STEERING FAILED ON VEHICLE WHILE IN MOTION. ELECTRIC POWER STEERING MODULE FAILED CAUSING EXTREME DIFFICULTY GETTING THE VEHICLE PARKED. STEERING RACK HAD TO BE REPLACED AND COMPUTER RE-PROGRAMMED. VEHICLE IS BACK AT THE DEALER WITH A SIMILAR TROUBLE CODE FOR A FOLLOW UP TO THE ORIGINAL REPAIR. IT TOOK GM OVER 4 MONTHS TO GET THE REPLACEMENT PART MAKING US DRIVE OUR VEHICLE WITH A FAULTY STEERING RACK NEVER ONCE PROVIDING A LOANER VEHICLE OR BUYBACK OPPORTUNITY. *TR
11210459 2019-05-08
2018 CHEVROLET TRAVERSE
CAR HAD ABOUT 10000 MILES AND IN TWO SEPARATE OCCASIONS HAS STALLED, STEERING WHEEL HAD STOP WORKING, COULDN'T STEER, CAR TURNS OFF WHEN STOPPED AT TRAFFIC LIGHTS, ALRMS GO OFF AND DEALER JUST SAYS THEY CAN ONLY REPROGRAM THE COMPUTER, NO REPAIRS AVAILABLE. ON A THIRD TIME BRAKING SYSTEM ALARMS WENT OFF AND DEALER HAD TO REPLACE THE BRAKING SYSTEM. VEHICLE HAS ALWAYS FAILED WHILE IN MOTION. DEALER AND MANUFACTURER WILL BE RESPONSIBLE IF SOMEONE GETS HURT BECAUSE THIS CAR DOES NOT FUNCTION AS IT SHOULD.
11121021 2018-08-19
2018 CHEVROLET TRAVERSE
DRIVING THIS SUV ON THE ROAD THE INNER LINER UNDER THE FENDER STARTED TO COME DOWN AND RUB ON THE TIRE, SMELLY RUBBER WAS BEING BURNT AS I STOP RIGHT AWAY AND NOTICE THE WEAK CHEAP FABRIC THAT WAS IN-PLACE INSTEAD OF A HARD PLASTIC CAME DOWN ALMOST CAUSING A FIRE HAZARD !! WHAT A CHEAP CAR AND YES TO THOSE WHO OWN THIS CAR OR DRIVE IT YOUR IN DANGER BEWARE! THIS PRODUCT SHOULD BE REPLACED ASAP, BEFORE A COUNTER LAWSUIT HAPPENSGM!ALSO IVE NOTICE! IF YOU TURN YOUR WHEEL ALL THE WAY YOUR CV,JOINTS WILL MAKE THIS CLICKING NOISE LIKE THERE READY TO GO OUT ? TOOK IT TO MY DEALER AND THEY SAID GM TOLD THEM TO REPLACE A CREW TO STOP THE NOISE CALLED GM AND ASK THEM BUT THEY SAID NO WE DIDN'T ?
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