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11374063 2020-10-14
2019 GMC ACADIA
FIRST TIME BACK IN JUNE 10TH, 2020, I TOOK IT IN BECAUSE OF "REMOTE NOT DETECTED" THEY COULD NOT DUPLICATE THE PROBLEM, FEW HOURS LATER, SAME DAY AFTER I PICKED THE CAR UP IT WENT HAYWIRE WHILE PARKED. IT THREW ITSELF INTO THEFT MODE, WOULD NOT LET US MANUALLY LOCK THE CAR, ELECTRICAL WAS STILL ON BUT ENGINE WAS SHUT OFF, ALARM, WINDSHIELD WIPERS, AND LIGHTS WAS GOING OFF WHILE I HAD IT TOWED TO THE DEALERSHIP. THIS TIME THEY'VE TOLD ME, THE A/C CONDENSATION FRIED THE CPU MODULE BECAUSE THE ONLY THING KEEPING WATER OUT OF THE CPU WAS A TRAY. SEPTEMBER 9TH, 2020 I TAKE IT BACK INTO THE DEALERSHIP BECAUSE AGAIN THE CAR KEPT READING "NO REMOTE DETECTED". THEY CLAIMED IT WAS MY "DASH CAM" THAT CAUSED THE ISSUE. OCTOBER 14TH, 2020 THE CAR AGAIN WENT HAYWIRE WHILE IN MOTION. THIS TIME IT THREW ITSELF INTO THEFT MODE, ALARM WENT OFF, WIPERS, WAS READING LOW FUEL (FULL TANK) STEERING ASSIST TURNED ON AND OFF, BRAKES STARTED LOCKING MID BUSY STREET, STEERING WHEEL TIGHTENED ALSO. I BARELY COULD TURN IT INTO A NEIGHBORHOOD STREET TO GET OFF THE ROAD. I HAD THE VEHICLE TOWED BACK TO THE DEALERSHIP AGAIN, THROUGH MY TRIPLE A PLAN FOR THE SECOND TIME BECAUSE I WAS "OUT OF THE AREA" THAT THEY COULD SEND A TOW TRUCK TO. THEY TELL ME AGAIN CONDENSATION GOT INTO THE CPU AND WASN'T EVEN SURE IF IT'LL HAPPEN AGAIN IF I CONTINUE TO RUN THE A/C. I PICKED THE CAR UP THE NEXT WEEK AND ON OCTOBER 25TH, 2020 THE CAR AGAIN WOULD NOT READ THE KEYS. EVERY INCIDENT BUT OCTOBER 25TH, 2020 INCIDENT, I HAVE LET A SUPERVISOR FROM GM KNOW OF THE SITUATION, HIS NAME IS [XXX] EXT. I HAVE RECORDED EVEN PHONE RECORDS OF EVERY INCIDENT THAT'S OCCURRED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
11365240 2020-10-19
2018 GMC ACADIA
I WAS GETTING A SHIFT TO PARK ERROR MESSAGE WHEN PUTTING MY ACADIA IN PARK. I HAD IT REPAIRED ON 08/18/2018. THE SAME PROBLEM CAME UP AGAIN AND WAS REPAIRED TODAY 10/19/2020. THIS IS A SAFETY ISSUE AND VERY FRUSTRATING. MY WARRANTY EXPIRES ON 12/14/2020 AND BECAUSE THERE ARE SO MANY COMPLAINTS ON THE GM AUTHORITY WEBSITE THIS SHOULD BE A RECALL SO MYSELF AND OTHERS ARE NOT STUCK WITH PAYING FOR SOMETHING THAT IS NO LONGER UNDER WARRANTY. THIS HAPPENS WHEN A VEHICLE IS PUT INTO PARK AND THEN THIS SHIFT TO PARK ERROR MESSAGE COMES UP. SOMETIMES YOU CANNOT EVEN SHUT THE VEHICLE OFF. BOTH REPAIRS INVOLVED REPLACING THE SHIFTER ASSEMBLY. THIS IS A GM PROBLEM AND SHOULD THEY SHOULD ISSUE A RECALL.
11341014 2019-12-20
2019 GMC ACADIA
I HAVE HAD FADING ON THE PLASTIC AROUND THE WHEEL WELL, THE HEAT WILL CHANGE TO COOL AIR WHILE DRIVING WITHOUT ANYONE CHANGING IT. THE A/C WILL GO FULL BLAST ON IT'S OWN AND THEN ALL OF A SUDDEN CHANGE THE FAN SPEED WITHOUT ANYONE TOUCHING IT. THE DEALER HAS TOLD ME IT WILL ADJUST ITSELF BY 10 DEGREES, NEVER HEARD ANYTHING LIKE THIS BEFORE. THE FADING PART THEY JUST PAINTED OVER IT AND THAT WAS THE FIX. THERE ARE LINES IN IT NOW AND THEY DID NOT PAINT THE ENTIRE PIECE SO IT DOES NOT LOOK RIGHT. THIS CAR IS PARKED INSIDE WHEN HOME, THIS SHOULD NOT HAPPEN. I HAVE HAD THIS CAR IN THE SHOP WAY TOO MUCH SINCE I BOUGHT IT WITH DENTS HAPPENING ON PARTS ALL OVER. I DRIVE TO WORK AND BACK MOSTLY. 2 DENTS HAVE HAPPENED IN THE DEALER LOT WHEN THEY HAD IT OUTSIDE WAITING ON REPAIRS. WOULD NOT BUY IT AGAIN.
11269551 2019-10-19
2018 GMC ACADIA
REF MY 2018 GMC ACADIA. WHEN I'M TRYING TO SHUT THE ENGINE OFF A MESSAGE APPEARS SAYING "SHIFT TO PARK" EVEN THOUGH THE GEAR SHIFT IS IN PARK. THIS WONT LET THE VEHICLE SHUT OFF CAUSING A DRAIN IN BATTERY.
11252624 2019-04-24
2018 GMC ACADIA
FIRST OF ALL, THIS ISSUE IS BEING REPORTED BY HUNDREDS IF NOT THOUSANDS OF GMC ACADIA OWNERS. I RECEIVED THE "SHIFT TO PARK" MESSAGE MONTHS AGO WHILE IT STILL WAS UNDER THE 36,000 MILE WARRANTY AND THEN IT WENT AWAY UNTIL LAST WEEK. I GOT A "SHIFT TO PARK" MESSAGE WHEN I TURNED THE VEHICLE OFF EVEN THOUGH THE GEAR WAS IN THE SHIFT POSITION. THIS CAUSED A NUMBER OF SECONDARY ISSUES THAT ARE NOW COMPROMISING THE SAFETY OF THE VEHICLE. ONCE I AM ABLE TO TURN THE VEHICLE BACK ON AFTER IT DRAINS OR KILLS THE ELECTRICAL SYSTEM, I AM GETTING A NUMBER OF ISSUES. HOWEVER, THE ONES THAT CONCERN ME THE MOST ARE THE ROLLS EVEN THOUGH THE VEHICLE IS IN PARK, LOSS OF POWER STEERING, LOSS OF AWD, LOSS OF STABILITRACK, LOSS OF ABS, BRAKING SYSTEM ERROR AND POWER SURGES. THESE ARE THE MOST CONCERNING BUT I AM ALSO HAVING ISSUES WITH MY DASHBOARD, NAVIGATION, AND VEHICLE INSTRUMENTS. I CALLED THE GMC DEALER WHO HAD NO PROBLEM TELLING ME THE GEAR SHIFT BOX NEEDED TO BE REPLACED, NOT COVERED UNDER WARRANTY AND THEY HAD NO IDEA WHEN THEY CAN FIX IT BECAUSE IT WAS ON A NATIONAL BACK ORDER. WHAT REALLY DISTURBS ME IS THAT THERE ARE LAWSUITS GOING ON DEALING WITH THIS PARTICULAR ISSUE AND THAT LITERALLY IT COMPROMISES THE SAFETY OF THE VEHICLE AND NEITHER GMC OR THE NHTSA HAVE ACTED ON THIS. I WAS DRIVING TODAY AND REALIZED HOW DANGEROUS IT WAS TO OPERATE A VEHICLE UNDER THESE CONDITIONS. YOU CAN LITERALLY BE DRIVING AND THE VEHICLE HAVE A POWER SURGE WHICH MAKES YOU LOSE CONTROL CAUSED BY A MALFUNCTION IN THE GEAR SHIFT BOX. I AM ASSUMING THAT NO ONE WILL DUE ANYTHING UNTIL SEVERAL PEOPLE ARE EITHER KILLED OR SERIOUSLY INJURED. THIS ISSUES HAS BEEN REPORTED ON MODELS GOING BACK TO 2017 AND HERE WE ARE IN 2019 AND STILL HAVE THE ISSUE. PLEASE HELP US, THIS ISSUE IS HAPPENING TO THOUSANDS OF DRIVERS AND IT IS NOT BEING ADDRESSED BY THE NHTSA OR GMC. PLEASE RECALL OR STOP SELLING
11220468 2019-06-15
2018 GMC ACADIA
WATER LEAKING IN THREW BACK WINDOWS, SIDE WALLS , WATER COMING IN THERE PLASTIC IN DOORS BOTH FRONT AND BACK, WATER COMING IN BACK UP UNDER HEAD LINER. THIS ALL HAPPENING AFTER RAINFALL AND THE CAR WAS PARKED IN DRIVE. THIS CAR ONLY HAS 8,000 MILES ON IT PURCHASED BRAND NEW IN OCTOBER 2018 OFF SHOW ROOM FLOOR, I AM THE ONLY OWNER. I HAVE PICTURES TO SUPPORT ALL OF THIS AS WELL, INCLUDING WATER DAMAGE.
11203222 2019-03-21
2018 GMC ACADIA
EXPLODED SUNROOF - THE SUNROOF EXPLODED WHEN I WAS NOT IN THE CAR. I HEARD THE GLASS FALLING IN TO THE SUN SHADE WHEN I CLOSED THE DOOR. TOOK ME SEVERAL DAYS TO RECOGNIZE AND FIGURE OUT WHAT THE SOUND WAS. NO ROCKS, NO SIGN OF ANYTHING FALLING ON THE ROOF TO DAMAGE. THE GLASS APPEARED TO BE PUSHED OUT AS CAN BE SEEN ON THE PHOTOS.
11186980 2019-03-14
2019 GMC ACADIA
MY MOTHER HAS BECOME TRAPPED TWO TIMES DUE TO THE LOCKS ON THE VEHICLE NOT WORKING. THE ISSUE ONLY HAPPENS WHEN IT RAINS. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY SAID THEY REPLACED SOME KIND MECHANISM AND THAT EVERYTHING WAS GOOD TO GO. IT RAINED AGAIN YESTERDAY AND MY MOTHER WAS TRAPPED IN THE VEHICLE AGAIN. THIS HAPPENS ANYTIME YOU TRY TO ENGAGE THE LOCKS, I.E. IN PARK, PUTTING IT IN PARK, PUTTING IT IN DRIVE, USING ONSTAR TO LOCK OR UNLOCK, USING THE GMC APP TO LOCK OR UNLOCK, USING EITHER KEY FOB TO LOCK OR UNLOCK, TRYING TO LOCK OR UNLOCK IT MANUALLY.
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