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11432661 2021-08-16
2021 RAM 1500
PEB AND FCW with BRAKING did not work when truck hit a 90 gallon empty trash can at less than 6 mph. There was no damage to the truck nor the can. These systems are supposed to BRAKe when the truck is about to hit something. If the can were a person, damage would have been done. The dealer service man said he thought it should have BRAKed and scheduled to be looked at September 27, 2021 at 8 AM. There was no known warnings at the time of this incident in August 2021.
11432661 2021-08-16
2021 RAM 1500
PEB AND FCW with BRAKING did not work when truck hit a 90 gallon empty trash can at less than 6 mph. There was no damage to the truck nor the can. These systems are supposed to BRAKe when the truck is about to hit something. If the can were a person, damage would have been done. The dealer service man said he thought it should have BRAKed and scheduled to be looked at September 27, 2021 at 8 AM. There was no known warnings at the time of this incident in August 2021.
11407855 2021-03-19
2021 CHEVROLET SUBURBAN
WE WERE STOPPED AT A RED LIGHT ON FLORIDA STATE ROAD 54 TURN LANE TO GO ON US 75 WHEN THE OTHER CAR REAR ENDED US AND DROVE US INTO THE CAR IN FRONT OF US. NO AIR BAGS DEPLOYED. FLORIDA HIGHWAY PATROL CRASH NUMBER 88482185. WE ONLY HAD THE VEHICLE FOR 10 DAYS.
11402784 2020-07-16
2020 RAM 1500
PURCHASED 2020 RAM LIMITED ON JULY 14, 2020. MSRP WAS $70,355. ON JULY 16 WAS TRAVELING ON I-15 WHEN ALL TRAFFIC WAS STOPPED IN FRONT OF ME. I WAS TRAVELING OVER 70 MPH. I APPLIED BRAKES AND NOTHING, DIDN'T EVEN SLOW ME DOWN. TO AVOID COLLIDING WITH ANY OF THE STOPPED CARS I LEFT THE ROADWAY AND DROVE ONTO THE SHOULDER AND INTO THE BAR DITCH. TOOK ME APPROX HALF MILE TO GET STOPPED. STOPPED BY GOING UP AN EXIT. WHEN I FINALLY STOPPED, I WAS TERRIFIED. I CHECKED BRAKE PEDAL FOR OBSTRUCTION AND IT WAS CLEAR. BEING AN AVERAGE COMMON CITIZEN, NO MATTER NEW OR USED VEHICLE, WE EXPECT THE VEHICLE TO STOP WHEN WE PUSH ON THE BRAKE PEDAL. WHEN IT DOES NOT IT IS TERRIFYING. VEHICLE HAD APPROX 500 MILES AT THE TIME. OVER $1700 DAMAGE TO MY NEW TRUCK. FORWARD TO DECEMBER 29, 2020: WENT TO MY LOCAL POST OFFICE, PULLED INTO PARKING SPACE, AGAIN, NO BRAKES. HOWEVER WAS GOING VERY SLOW (5 MPH OR LESS. CRASHED STRAIGHT INTO BRICK BUILDING. ABSOLUTELY NO RESPONSE FROM BRAKES NOR DID THE "AUTO STOP" ENGAGE. OVER $5000 DAMAGE TO TRUCK AND $???? DAMAGE TO BUILDING. FORWARD TO JAN 1, 2021: PULLED INTO PARKING LOT, TRIED STOPPING, AGAIN NO BRAKES. AS IT WAS A HOLIDAY AND THE EVENING, NOT MANY CARS IN PARKING LOT. WAS ABLE TO STOP WITH AID OF PARKING BRAKE. HAS BEEN TO LOCAL DEALER, I TOLD THEM TO KEEP IT AS LONG AS NEEDED AND DRIVE AS MUCH AS NEEDED. THEY KEPT IT FOR ONE WEEK, SAID NO CODES ON COMPUTER, DROVE 8 MILES SAID NOTHING WRONG. HAVE NOT DRIVEN FOR 2 MONTHS (SCARES ME). AWAITING ANOTHER DEALER (NEXT CLOSEST 250 MILES AWAY) TO PICK IT UP TO CHECK IT OUT SOME MORE. VEHICLE NOW HAS LESS THAN 4000 MILES. ABSOLUTELY NO SUPPORT OR HELP FROM RAM. BEEN FIGHTING WITH THEM FOR 2 MONTHS. HAVE GOTTEN NOWHERE! I'M NOT A ROOKIE, HAVE BOUGHT AND OWNED BETWEEN 75-100 CARS IN MY LIFE. NEVER A PROBLEM WITH A DEALER OR A MANUFACTURER, UNTIL NOW!!! SEE ALSO 11397598
11397468 2021-01-29
2021 CHEVROLET TAHOE
TOOK DELIVERY OF VEHICLE ON FRIDAY, JANUARY 29TH, 2021. WHILE DRIVING HOME FROM PLYMOUTH, MA TO CONCORD, NH, I WAS USING THE ADAPTIVE CRUISE CONTROL. I WAS TRAVELING BETWEEN 65MPH AND 70MPH. ROADS WERE COMPLETELY DRY, THERE WERE NO OTHER CARS NEAR ME, AND THERE WERE NO OBSTACLES IN FRONT OF ME. I WAS TRAVELING IN THE MIDDLE LANE OF A THREE LANE HIGHWAY. OUT OF NOWHERE, THE BRAKES WERE FORCEFULLY APPLIED BY THE COMPUTER WHICH NEARLY BROUGHT THE VEHICLE TO A STOP IN THE MIDDLE OF THE INTERSTATE. AFTER REACHING MY DESTINATION I NOTICED THAT THE CAMERA IN THE DRIVER SIDE MIRROR WAS NOT FUNCTIONING. CONTACTED DEALER THE FOLLOWING DAY AND RETURNED BACK TO DEALERSHIP TO HAVE THE VEHICLE REPAIRED (NEARLY 2 HOUR DRIVE). DEALER STATED THAT THE ISSUE WITH THE CAMERA AND THE ISSUE WITH THE AUTOMATIC BRAKING WERE RELATED. PICKED VEHICLE UP ON FEBRUARY 8TH AFTER VEHICLE WAS SUPPOSEDLY FIXED. ARRIVED HOME AND DISCOVERED SAME ISSUE WITH CAMERA NOT FUNCTIONING. TOOK TO DEALER IN CONCORD, NH TO TRY TO REPAIR AGAIN ON 2/15/21 AND PICKED UP ON SAME DAY. DEALER FOUND LOOSE PIN IN CONNECTOR. DEALER STATED THAT THE CAMERA HAD BEEN REPLACED IN OCTOBER 2020 BEFORE I EVEN OWNED THE VEHICLE, SO SOMEONE KNEW THIS WAS AN ISSUE. TOOK VEHICLE ON A DRIVE ON 2/17/21. ALERT ON DASH NOW SAYS 'SERVICE DRIVER ASSIST SYSTEM.' I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND MY WIFE DOES NOT FEEL COMFORTABLE DRIVING IT OR LETTING OUR TWIN 3 YEAR OLD BOYS RIDE IN IT. I HAVE A CASE OPEN WITH GENERAL MOTORS ON THIS BUT THEY HAVE DECLINED TO HELP WITH EXCHANGING THE VEHICLE. I'M THANKFUL THAT NOBODY WAS RIDING WITH ME AND THAT NO CARS WERE AROUND AND THAT IT WAS NOT SLICK WHEN THE BRAKING INCIDENT OCCURRED BECAUSE IT CERTAINLY WOULD HAVE CAUSED AN ACCIDENT. PLEASE HELP ME.
11388120 2021-01-02
2020 GMC SIERRA 1500
WITHIN 3 MONTHS (<4000 MILES) FROM PURCHASE VEHICLE BEGAN SPUTTERING WITH HESITATION, AND TICKING NOISE FROM ENGINE WHILE IN MOTION FOLLOWED BY MULTIPLE ALERTS POSTING ON DRIVER DISPLAY. VEHICLE DISPLAYS LOSS OF POWER, AND STRUGGLES TO KEEP UP WITH TRAFFIC. CHECK ENGINE LIGHT FLASHING FOLLOWED BY CONSTANTLY STAYING ON, SERVICE ESC SYSTEM ACTIVATED, SERVICE PARKING BRAKE, AND STEERING ASSIST REDUCED DRIVE WITH CAUTION LIGHTS ALL ACTIVATED DURING THIS EPISODE. DEALER WORKED ON VEHICLE ENGINE ( AND COMPLETED ON OR AROUND 1/08/2021), AND REPLACED LIFTERS, AND OIL CONTROL VALVE. ON 01/13/2021 NOTICED THAT VEHICLES LANE KEEP ASSIST IS NOW WORKING SPORADICALLY, WILL NOT ACTIVATE CONSISTENTLY WHEN VEHICLE VEERS OFF THE PROPERLY MARKED LANES ON HIGH-WAY/ROADS, AND INCONSISTENTLY ALERTS DRIVER WHILE IN MOTION. THE LANE KEEP ASSIST IS SUPPOSE TO CORRECT STEERING, BUT THIS DOES NOT HAPPEN CONSISTENTLY. THE COLLISION ALERT SYSTEM DOES NOT ACTIVATE OR WORK CORRECTLY. NOTICED WHILE DRIVING THAT VEHICLES IN FRONT ARE NOT DETECTED CORRECTLY, AND INFORMS THE DRIVER THEY ARE WITHIN SAFE DISTANCE (GREEN THIS SUDDENLY CHANGES TO YELLOW). IN ADDITION WHEN VEHICLES IN FRONT APPLY BRAKE, THE COLLISION ALERT SYSTEM DOES NOT ALERT AS IT IS SUPPOSED TO, IT STAYS IN GREEN EVEN AT EXTREMELY CLOSE RANGE. SAFETY MECHANISMS DON'T APPEAR TO WORK CORRECTLY, AND DETECTS ITEMS THAT ARE NOT PRESENT. NOTICED THAT VEHICLE DETECTS LANES EVEN ON UNMARKED ROADS, AND THE FRONT PEDESTRIAN ALERT SYSTEM ACTIVATES SPORADICALLY EVEN IF NO PEDESTRIANS ARE IN FRONT OF VEHICLE WHILE DRIVING. CONCERNED ABOUT SAFETY FEATURES LEADING TO HAZARDOUS DRIVING CONDITIONS.
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