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11253465 2019-08-30
2012 JEEP COMPASS
"TAKATA RECALL" THROTTLE BODY SENSORS. MY TEENAGE DAUGHTER WAS DRIVING MY JEEP AND ALL OF A SUDDEN THE JEEP SLOWED DOWN AND WOULD NOT ACCELERATE AND SHE BARELY HAD ENOUGH TIME TO PULL OVER ON THE SIDE OF A 2 LANE HIGHWAY. SHE BARELY HAD CELL PHONE SIGNAL TO CALL ME TO TELL ME SHE WAS STRANDED. SHE WAS IN A DEAD ZONE BY AIR FORCE BASE AND WAS GOING ABOUT 45MPH DURING HEAVY TRAFFIC HOUR. I'M GLAD SHE WAS UNDERSTOOD SOMETHING WAS WRONG AND QUICKLY PUT ON HAZARD LIGHTS, PULL OVER, AND SHUT OFF THE JEEP. SHE MENTIONED A LIGHTING BOLT LIGHT ON BUT DIDN'T FEEL THE JEEP WAS OVER HEATING. THE BEGINNING OF 2019 I HAD A RECALL FOR THE CATALYTIC CONVERTER EFFICIENCY WHICH I DID GET FIXED AND ABOUT 4 MONTHS LATER (5SEP19) I PURCHASED A NEW THROTTLE BODY SENSOR AND THE LABOR WORK TURNED OUT TO $800. WHY WOULD THIS NOT BE PART OF THE WARRANTY OR RECALL OR IS THIS A CONTINUING ISSUE FOR OTHER JEEPS?
11240711 2019-07-10
2012 JEEP COMPASS
FAULTY OR DEFECTIVE CAMSHAFT/CRANKSHAFT SENSORS SHUTTING DOWN OR STALLING THE VEHICLE WHILE IN OPERATION AND MOTION, WITHOUT WARNING. DRIVING, UP TO 70MPH, IN HEAVY TRAFFIC ON A BUSY HIGHWAY, VEHICLE ENGINE STALLS AND RESULTS IN LOSS OF POWER STEERING, POWER BRAKES AND FORWARD MOMENTUM. WHEN THIS HAPPENS, THE DRIVER IS THRUST INTO A VERY DANGEROUS (AND POSSIBLY DEADLY) POSITION OF TRYING TO MANUALLY (W/O POWER) STEER AND/OR BRAKE THE VEHICLE AT HIGH RATES OF SPEED IN FAST AND DENSE TRAFFIC.
11149957 2018-11-06
2013 JEEP COMPASS
2013 JEEP COMPASS TRANSMISSION FILL TUBE BROKE OFF. IT APPEARS TO BE A MANUFACTURER DESIGN DEFECT AS IT IS NOT IN A PLACE WHERE IT COULD BE BUMPED OR BROKEN DRIVING THE VEHICLE. DISCOVERED THE ISSUE DRIVING ON A CITY STREET AND HEARD A NOISE. I HAD NOT HIT A BUMP OR RUN OVER ANYTHING. AN ONLINE SEARCH SHOWED THAT THIS HAS HAPPENED OFTEN IN DIFFERENT JEEP MODELS 2011 AND LATER. DEALER REFUSES TO FIX IT DUE TO IT NOT BEING SPECIFIED IN THE WARRANTY. THERE IS NO REASON FOR IT TO BE IN THE WARRANTY AS IT IS NOT A SERVICEABLE PART AND SHOULD NEVER NEED TO BE REPLACED. WE CONTACTED A COUPLE OF OTHER AUTO SHOPS AND WERE TOLD EACH TIME THEY CAN'T FIX IT BECAUSE THEY DON'T EVEN HAVE THAT PART IN THEIR SYSTEMS AND HAVE NEVER HEARD OF THIS HAPPENING.
11143464 2018-10-27
2012 JEEP COMPASS
UPON DOING A TOTAL FILL UP OUR JEEP, IT IS NOW STALLING AND I END UP WITH NO STEERING. THIS DOES IT AT LEAST 4/5 TIMES EACH TIME WE FILL FUEL TANK UP. EXTREMELY DANGEROUS AS UNABLE TO STEER AND ENTIRE ENGINE SHUTS DONE. THIS HAS DONE THIS WITH MY FAMILY IN THE CAR ABOUT A MINUTE AFTER GETTING FUEL, IF NOT LESS, AND TURNING ONTO A BUSY STREET WHERE JEEP STOPPED RUNNING. THE VEHICLE WAS IN MOTION WHEN THIS HAPPENED, BOTH TURNING ONTO BUSY STREET AND WHILST DRIVING ON BUSY STREET.
11020739 2017-08-31
2011 JEEP COMPASS
FIRST TIME THIS HAPPENED, I REFUELED MY VEHICLE ALL THE WAY TO FULL. I DROVE OFF AND GOT ON THE HIGHWAY ON-RAMP, WHILE I WAS ACCELERATING, THE CAR SHUT OFF, LOCKED UP THE STEERING AND THE ENGINE SHUT OFF WHILE THE CAR WAS STILL IN DRIVE, AND THE KEY WAS STILL IN THE IGNITION. I QUICKLY STOPPED THE CAR, PUT IT IN PARK AND RESTARTED THE CAR, GOT ON THE HIGHWAY AND THE INCIDENT DIDN'T OCCUR AGAIN. A FEW WEEKS LATER, THE SAME THING HAPPENED. I REFUELED UNTIL THE TANK WAS FULL, DROVE ABOUT 100 YARDS, AND THE CAR SHUT OFF WHILE STILL IN DRIVE WITH KEYS IN IGNITION AND THE STEERING LOCKED UP WHILE I WAS GOING AROUND A SHARP TURN. I COULD HAVE DIED IF ANOTHER CAR CAME AROUND THE TURN AT THAT TIME. I RESTARTED THE CAR AND THE SAME THING HAPPENED AGAIN WITHIN 50 FEET. AFTER THAT, RESTARTING IT A SECOND TIME I WAS ABLE TO DRIVE THE CAR WITHOUT IT HAPPENING AGAIN. SCARED TO REFILL THE CAR AGAIN. DURING EACH INCIDENT, NO WARNING LIGHTS OR INDICATION CAME UP ON THE DASHBOARD, THERE WAS NO WAY TO TELL WHAT WAS HAPPENING.
10633059 2014-09-14
2011 JEEP COMPASS
PLS USE THIS COMPLAINT JEEP COMPASS 4X2 YEAR 2011, TODAY, SUNDAY, SEPT. 14, 2014, I HEARD A NOISE BOTTOM OF MY JEEP AND FOUND A LONG METAL PIECE MANUFACTURE STICKER CVT TRANSMISSION USE ONLY CHRYSLER. IT WAS A METAL PIPE TRANSMISSION OIL FILLER TUBE, HANGING ON THE BOTTOM OF MY CAR, DRAGGING ON THE GROUND, WHILE I WAS DRIVING. I TOOK PICTURES IT HAS A HOLE IN THE METAL TUBE. IT STARTED WITH THE STEERING WHEEL BECOMING VERY LOOSE AND REQUIRING TO TURN MORE THAN USUAL TO THE RIGHT OR LEFT, WHICH MAY BE CAUSED FROM A DIFFERENT RECALL (COMPONENTS: STEERING: COLUMN, NHTSA CAMPAIGN : 11V-315), I WAS NEVER INFORMED ABOUT THIS STEERING WHEEL RECALL. WHEN I SAFELY RETURNED HOME, ON INTERNET NOTICED DIFFERENT CHRYSLER FORUMS, PPL SAME ISSUE JEEP COMPASS. I NOTICE A RECALL WRANGLERS WITH 3.6-LITER V-6 ENGINES), HAVING THE SAME EXACT ISSUE AS I EXPERIENCED WITH MY JEEP COMPASS. SO, I CALLED CHRYSLER GROUP LLC RECALL DEPT. 800-247-9753 TODAY SEPT. 14 2014. NO RECALL FOR COMPASS. RECALL FOR WRANGLERS WITH 3.6-LITER V-6 ENGINES. FRUSTRATED MY 3 YEAR WARRANTY ENDED LAST MONTH AUG. 2014. TOMORROW, MORNING, TOW TRUCK JEEP, TO LOCAL JEEP DEALERSHIP AND PAY OUT OF POCKET. CHRYSLER RECALL DEPT. SAID KEEP RECEIPTS IF MORE PEOPLE COMPLAIN THEN THERE MAY BE A RECALL JUST LIKE THE WRANGLER. THE RECALL ISSUE IS EXACTLY WHAT HAPPENED TO ME.(PER THE WRANGLER RECALL SOLUTION: (WRANGLERS WITH 3.6-LITER V-6 ENGINES, CHRYSLER SAYS A POWER STEERING FLUID LINE CAN WEAR A HOLE IN THE TRANSMISSION OIL COOLER LINE. THE SUVS CAN LEAK FLUID, DAMAGING AUTOMATIC TRANSMISSIONS. DEALERS WILL INSPECT THE LINES FOR FREE AND REPLACE THEM OR INSTALL A PROTECTIVE SLEEVE. THE RECALL BEGINS IN JULY 2013.) RECALLING 221,000 JEEP WRANGLERS WORLDWIDE FROM 2012 AND 2013 TO FIX TRANSMISSION FLUID LEAKS, ACCORDING TO NHTSA. *TR
10633043 2014-09-14
2011 JEEP COMPASS
IT STARTS WITH THE STEERING WHEEL IS LOOSE AND AT FIRST WE HAD NO IDEA WHAT WAS GOING ON. THIS ISSUE I HAVE WITH MY JEEP COMPASS 4X2 YEAR 2011, IS THE SAME EXACT RECALL ON THE JEEP WRANGLER STATED BELOW: I CALLED CHRYSLER GROUP LLC, 800-247-9753 TODAY SEPT. 14 2014. I SPOKE WITH THE RECALL DEPT. THEY SAID THE COMPASS, AT THIS TIME DOES NOT HAVE THIS RECALL. ONLY THE WRANGLER BELOW, WHICH HAS THE SAME EXACT ISSUE AS I DO. SO, I HAVE TO TOW TRUCK MY JEEP TOMORROW MORNING, TO MY LOCAL JEEP DEALERSHIP, SERVICE DEPT AND PAY OUT OF POCKET. CHRYSLER RECALL DEPT SAID KEEP MY RECEIPTS IF MORE PPL COMPLAIN THEN THERE MAY BE A RECALL JUST LIKE THE WRANGLER HAS BELOW. THIS IS EXACTLY WHAT HAPPENED TO ME>>>>> BUT THIS IS WRANGLER, NOT MY JEEP COMPASS. PER THE WRANGLER RECALL SOLUTION: (WRANGLERS WITH 3.6-LITER V-6 ENGINES, CHRYSLER SAYS A POWER STEERING FLUID LINE CAN WEAR A HOLE IN THE TRANSMISSION OIL COOLER LINE. THE SUVS CAN LEAK FLUID, DAMAGING AUTOMATIC TRANSMISSIONS. DEALERS WILL INSPECT THE LINES FOR FREE AND REPLACE THEM OR INSTALL A PROTECTIVE SLEEVE. THE RECALL BEGINS IN JULY 2013.) IT'S ALSO RECALLING 221,000 JEEP WRANGLERS WORLDWIDE FROM 2012 AND 2013 TO FIX TRANSMISSION FLUID LEAKS, ACCORDING TO DOCUMENTS POSTED THURSDAY ON THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION WEBSITE. I AM FRUSTRATED BECAUSE MY 3 YEAR WARRANTY JUST ENDED LAST MONTH AUG. 2014. I RESEARCHED ON THE INTERNET AND READ A LOT OF OTHER PEOPLE ENCOUNTERING THE SAME ISSUE. *TR
10561118 2014-01-16
2013 JEEP COMPASS
ENTERED BANK PARKING TO USE ATM MACHINE, AT THAT TIME WHEN STEPPED ON BRAKE TO STOP THE CAR, IT ACCELERATED LIKE SOMEONE WAS STEPPING ON GAS PEDAL. AT THAT TIME I TRIED TO STOP THE CAR BY SHIFTING INTO ANOTHER GEAR AND ALSO TRIED PULLING KEY OUT OF THE IGNITION. AT THAT TIME KNEW I HAD TO GET CAR STOPPED WITHOUT HURTING ANYONE, SO THERE WAS A WOODED AREA BEHIND BANK, I RAN CAR INTO AREA THAT HAD HUGE ROCKS WHICH I RAN OVER AND THEREFORE HIT A TREE HEAD ON TO STOP MY CAR. THE CAR WAS STILL RUNNING WOULD NOT SHUT OFF AND WOULD NOT STILL CHARGE GEARS OR CAR WOULD NOT SHUT OFF AND THE AIR BAGS DID NOT DEPLOY (ANY OF THEM). NOT SURE IF THIS IS A BRAKE, ENGINE, TRANSMISSION, COMPUTER, AIR BAG, OR A COMBINATION PROBLEM. *TR
10538396 2013-08-18
2011 JEEP COMPASS
WHILE STUCK IN TRAFFIC FOR 6 MINUTES (WINDOWS DOWN), THE CAR TEMPERATURE GAUGE WENT TO "H". ONCE I STARTED MOVING, THE GUAGE WENT TO HALF. WHEN I GOT HOME I CHECKED THE FLUID LEVELS AND THEY WERE FINE. ON THE WAY TO WORK THE NEXT DAY WHILE STOPPED AT A TRAFFIC LIGHT, THE CAR TEMP GUAGE WENT TO "H" AGAIN. I BROUGHT IT IN TO MY MECHANIC WHO SAID THAT THE FAN MOTOR WAS NOT SPINNING, CAUSING THE ENGINE TO OVERHEAT. UPON FURTHER INSPECTION HE NOTED THAT THE COMPUTER MODULE THAT OPERATES THE FAN WAS "FRIED" AND THE TRANSMISSION DIPSTICK SOMEHOW GOT LODGED IN THE FAN MOTOR. I REPLACED THE DIPSTICK AND COMPUTER MODULE ($1100) AND THE SAME THING IS HAPPENING AGAIN. OVERHEATING FOR NO REASON. WHEN I CALLED CHRYSLER/JEEP ABOUT MY EXTENDED WARRANTY, THEY SAID THAT ONLY THE ENGINE WAS COVERED, NOT THE COMPUTER MODULE THAT COULD SEIZE MY ENGINE. ACCORDING TO A LOCAL DEALERSHIP, 70 COMPUTER MODULES WERE REPLACED IN A WEEK! WHEN DOES THIS BECOME A SAFETY HAZARD? IF I WAS DRIVING ON THE PARKWAY AND MY ENGINE SEIZED, I WOULD OF BEEN DEAD! *JS
10461204 2012-05-03
2012 JEEP COMPASS
THE FIRST TIME, THE CHECK ENGINE LIGHT WENT OFF I DROVE TO THE DEALERSHIP AND IT WAS CHECKED AND RETURNED, 2 WEEKS LATER THE LIGHT TURNED ON AND THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP, SOME OIL APPLIED TO THE CONNECTORS AND RETURNED. YESTERDAY, THE LIGHT WENT OFF AGAIN WHILE DRIVING AT 50MPH, THE VEHICLE STOPPED ABRUPTLY, THE STEERING WHEEL DIDN'T MOVE AND THE ENGINE STOPPED. UPON TRYING TO RESTART THE IGNITION, IT KEPT STARTING BY ITSELF OVER AND OVER. NOW YOU CAN'T ACCEL THE VEHICLE WHILE IN DRIVE. THE RIGHT STRUT WAS REPLACED ON FEB 2012 BECAUSE IT BROKE. *TR
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