Please Wait
Please Wait
11432451 2021-08-24
2016 AUDI A3
AUDI BATON ROUGE INFORMED ME THERE IS A PROBLEM WITH COOLANT MIGRATION AT COOLANT TANK CONNECTOR (COOLANT COULD LEAK INTO WIRE HARNESS) AND CAUSE SEVERE DAMAGE TO ELECTRICAL SYSTEM WANT $300 +_ TO REPAIR. SINCE THIS IS NOT SOMETHING CAUSED UNDER NORMAL CONDITIONS OR NEGLIGENCE ON MY PART I DO NOT FEEL I SHOULD BE RESPONSIBLE FOR COST OF REPAIR, SHOULD BE A RECALL ON AUDI
11432451 2021-08-24
2016 AUDI A3
AUDI BATON ROUGE INFORMED ME THERE IS A PROBLEM WITH COOLANT MIGRATION AT COOLANT TANK CONNECTOR (COOLANT COULD LEAK INTO WIRE HARNESS) AND CAUSE SEVERE DAMAGE TO ELECTRICAL SYSTEM WANT $300 +_ TO REPAIR. SINCE THIS IS NOT SOMETHING CAUSED UNDER NORMAL CONDITIONS OR NEGLIGENCE ON MY PART I DO NOT FEEL I SHOULD BE RESPONSIBLE FOR COST OF REPAIR, SHOULD BE A RECALL ON AUDI
11218667 2019-06-01
2015 AUDI A3
EXCESSIVE OIL CONSUMPTION CAR HAS 2,300 MILES LEFT TO THE 10K OIL SERVICE CHECK CHANGE AND SHOWING LOW OIL. THIS IS NOT NORMAL AUDI IS TRYING TO SAY TO JUST TOP OFF THE OIL, YET EXCESSIVE OIL CONSUMPTION WILL CAUSE THE CAR TO NEED ENGINE REPLACEMENT EARLIER THAN IT SHOULD AT ABOUT 70-80-100K MILES AT BEST. THERE ARE MANY COMPLAINTS AND A CLASS ACTION THAT INVOLVED THIS ISSUE BUT THEY REFUSE TO DO MORE THAN CHANGE OIL AND CHECK FOR LEAKS WHEN THEY KNOW IT IS DUE TO DEFECTIVE PARTS AND I AM UNDER A CERTIFIED WARRANTY UNTIL OCTOBER 2019
11163600 2018-12-23
2015 AUDI A3
COOLANT LEAKING, THERMOSTAT AND WATER PUMP DEFECTIVE. CAR HAS UNDER 26000 MILES. MULTIPLE ONLINE FORMS REPORTING SAME ISSUE. VEHICLE WAS STATIONARY WHEN VEHICLE ALERTED LOW COOLANT. WINTER CLIMATE.
10984399 2017-04-25
2016 AUDI A3
WE RECEIVED TWO SAFETY RECALLS FROM AUDI: NHTSA RECALL #16V647 AND #16V642. WE WERE INFORMED BY AUDI THAT THE SERVICE WOULD HAVE TO BE COMPLETED BY AN AUTHORIZED AUDI DEALER. THE CLOSEST AUDI DEALER IS IN HONOLULU, WHICH WOULD REQUIRE US TO SHIP OUR CAR FROM MAUI. GIVEN THIS WAS AN AUDI RECALL, IT WAS MY EXPECTATION THAT THEY WOULD EITHER PAY THE COSTS OR AUTHORIZE THE WORK TO BE DONE ON MAUI BY THE VW DEALER, WHICH IS ONE OF AUDI'S SISTER COMPANIES. NEITHER RECALL HAS BEEN COMPLETED AS OF TODAY. SINCE THESE ARE SAFETY RECALLS, I WOULD FULLY EXPECT AUDI TO PAY FOR ALL COSTS AS WELL AS THE INCONVENIENCE OF NOT HAVING A CAR FOR AT LEAST A WEEK, DUE TO INTER-ISLAND SHIPPING SCHEDULES. ALTHOUGH AUDI CLAIMS THEY WOULD CONSIDER COMPENSATING US FOR OUT OF POCKET COSTS, BASED ON A RECENT REPAIR THAT IS COVERED BY OUR WARRANTY, I DO NOT TRUST THAT AUDI WILL COMPENSATE US. ON APRIL 25, 2017, THE PASSENGER SEAT BELT AND AIR BAG ALERT LIGHTS LIT UP FOR NO REASON. THE OWNER'S MANUAL SAID THAT WHEN BOTH LIGHTS ARE ON, THE OWNER SHOULD GET THE CAR TO A TECHNICIAN IMMEDIATELY. WE HAD THE CAR EVALUATED AND REPAIRED BY THE LOCAL VW DEALER, PAYING FOR IT OUT OF POCKET. ON MAY 1, I CONTACTED AUDICARE TO GET UNDERSTAND THE REIMBURSEMENT PROCESS. I WAS TOLD TO SEND IN THE WORK ORDER AND PROOF OF PAYMENT AND THEY WOULD PROCESS IT UNDER THE WARRANTY COVERAGE. THE CASE NUMBER THEY ASSIGNED US IS CASE NUMBER 170475720. COPIES ARE ATTACHED. TODAY, MAY 8, I CALLED AUDI TO CONFIRM RECEIPT AND WAS INFORMED THAT THEY ARE NOT GOING TO COMPENSATE US. THEIR REASONING IS THAT BECAUSE THE WORK WAS NOT DONE BY AN AUDI TECHNICIAN, THEY WOULD NOT PAY FOR THE COST. HOWEVER, GIVEN THIS WAS A SAFETY ISSUE RELATED TO A FAULTY AIRBAG SENSOR, WE HAD TO GET THE CAR TO A TECHNICIAN IMMEDIATELY. GIVEN THIS WAS A SAFETY RELATED ISSUE, THERE WAS NO WAY WE COULD SHIP THE CAR TO AN AUDI DEALER ANYWAY.
10744914 2015-07-27
2015 AUDI A3
THERE IS A WHITE/CHALK OUTLINE OF THE PASSENGER AIRBAG, MY VEHICLE ONLY HAS 500 MILES ON IT, NOT SURE IF THE THERE IS A AIR BAG OR INFLATOR ISSUE OR A MATERIAL DEFECT. DEALERSHIP IS SAYING THIS IS NORMAL. I HAVE PICTURES HTTP://I.IMGUR.COM/SOPAGNM.JPG HTTP://I.IMGUR.COM/LIBXEWO.JPG
Previous 25
Next 25