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11386880 2020-06-04
2013 BMW X6
ISSUES: BOTH FRONT THRUST ARM BUSHINGS WORN, OIL LEAKING FROM VEHICLE, REPLACEMENT OF MICROFILTER NEEDED, BRAKE FLUID FLUSH SERVICE AND SUNROOF NOT INITIALIZED. COMMENTS: I TOOK THE VEHICLE IN TO BE SERVICED AS I WAS GETTING A DRIVER STABILITY MALFUNCTION ERROR AND WHEN DRIVING OVER POTHOLES OR ANY UNEVEN STREET/HIGHWAY, WHEEL WOULD JERK EXTREMELY HARD CAUSING ME TO ENTER OTHER LANES. VEHICLE WAS PULLING HARD AND I HEARD NOISE EVERY TIME I DROVE OVER UNEVEN ROADS. I WAS ALSO GETTING AN ANTI-TRAP MALFUNCTION FOR SUNROOF ERROR MESSAGE. ISSUES: VEHICLE SPUTTERED, SHUT OFF IN THE MIDDLE OF AN INTERSECTION AND WOULD NOT START, VEHICLE STILL PULLING AND NEEDED TO REPLACE THE TWO FRONT TIRES. COMMENTS: DUE TO THE VEHICLE MALFUNCTIONING, SPUTTERING AND NOT STARTING, I WAS STALLED IN THE MIDDLE OF AN INTERSECTION AND COULD HAVE BEEN INJURED IN AN ACCIDENT. OTHER MOTORISTS HELPED PUSH THE VEHICLE TO THE SIDE OF THE ROAD TO GET ME OUT OF THE WAY OF ONCOMING TRAFFIC. ISSUES: 2ND OCCURRENCE: FAULTY FUEL PUMP AND EKPS (< ONE MONTH AFTER FIRST REPAIR). VEHICLE NEEDED RIGHT FRONT TIRE REPLACED. COMMENTS: UPON DRIVING MY VEHICLE ONTO THE DEALERSHIP LOT TO HAVE MY TIRE REPLACED, AS SOON AS THE TECHNICIAN GOT IN THE VEHICLE, IT STALLED AND WOULD NOT START AGAIN. ISSUE: 2ND OCCURRENCE: LEFT FRONT THRUST ARM BALL JOINT LOOSE CAUSING CLUNK IN FRONT END. ISSUE: 3RD OCCURRENCE: LEFT LOWER CONTROL ARM BENT. WHEEL ALIGNMENT NEEDED DUE TO BENT CONTROL ARM. COMMENTS: MY HUSBAND WAS DRIVING ON THE HIGHWAY WITH OUR CHILDREN IN THE CAR AND THE TIRE AND STEERING WHEEL BEGAN TO JERK. THE STEERING WHEEL HAD TO BE TURNED ALL THE WAY TO THE RIGHT FOR THE VEHICLE TO GO STRAIGHT ON THE HIGHWAY. THESE ISSUES PUT MY FAMILY IN DANGER AND COULD HAVE SEVERELY CAUSED MY FAMILY HARM AND/OR HARM TO OTHER VEHICLES.
11281623 2019-11-04
2011 BMW X6
TL* THE CONTACT OWNS A 2011 BMW X6. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SEIZED INTERMITTENTLY WITHOUT WARNING. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO BMW CLEVELAND (6135 KRUSE DR, SOLON, OH 44139, (440) 542-0600) WHERE IT WAS DIAGNOSED THAT THE LOW PRESSURE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
11207055 2019-04-01
2012 BMW X6
CAR IS JUMPING FORWARD WHEN IM COMING TO A STOP AT LIGHTS. ALMOST HIT THE CAR IN FRONT OF ME ONE TIME. IT ALSO SHIVERS WHEN TURNING SLOW OR BACKING UP AND SLOWLY ACCELERATION. I CAN FEEL IT IN THE STEERING SO THOUGHT IT MIGHT BE A BAD TIRE BUT REALIZED UPON RESEARCH IT COULD BE DRIVE TRAIN OR POWER STEERING. NOTICED SMOKE COMING OUT OF THE FRONT GRILL AFTER ARRIVING HOME FROM WORK A WEEK AGO. LIFTED THE HOOD AND LOOKED AROUND. SAW FLUID BAKED ONTO A NOZZLE BUT COULDNT READ WHAT FLUID COMPARTMENT IT WAS.. JUST RESEARCHED ISSUES IM HAVING ONLINE AND SAW IT IS THE POWER STEERING NOZZLE, WHICH ACTUALLY HAD A RECALL BACK THE YEAR MY CAR WAS MADE FOR POWER STEERING FLUID LEAKING ONTO THE ENGINE AND CAUSING FIRES! SCARY STUFF CONSIDERING I HAD SMOKE COMING OUT OF ENGINE GRILL LAST WEEK.. MY CAR HAS BEEN AT BMW SERVICE DEPT HALF OF THE TIME IVE OWNED IT BECAUSE I NOTICE IT NOT FEELING OR DRIVING CORRECT FOR THE ENGINE I HAVE AND WHEN I HAD WARRANTY SO MANY ISSUE'S WERE IGNORED AND MADE WORSE BY THE HORRIBLE TECH'S THEY HAVE. MY TURBO'S HAVE BEEN LEAKING FOR A WHILE CAUSING MY CAR TO NOT PERFORM 100%, THEY NEVER ADVISED ME AND ALWAYS SAID CAR DROVE FINE. MY COOLANT WAS LEAKING BADLY AND AFTER DROPPING MY CAR WITH THEM, THEY GAVE IT BACK STATING IT WAS FIXED. I DROVE FOR ALMOST 2 WEEKS AND REALIZED THE TECH NEVER PUT COOLANT BACK IN AND THE LIST GOES ON..
11011797 2017-07-17
2012 BMW X6
TL* THE CONTACT OWNS A 2012 BMW X6. THE CONTACT STATED THAT THE VEHICLE HESITATED AND THE "SERVICE VEHICLE IMMEDIATELY" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.
10779594 2015-10-02
2011 BMW X6
ON 10/02/2015, I WAS DRIVING MY KIDS TO SCHOOL. SUDDENLY, THERE'S THIS LOUD EXPLOSION NOISE COMING FROM THE ENGINE COMPARTMENT. AT THE TIME OF THE INCIDENT, THE VEHICLE WAS IN MOTION ON A CITY STREET. THE ROAD WAS VERY SMOOTH, THE VEHICLE DID NOT COLLIDE WITH ANY POTHOLES OR ANY ROAD OBJECTS. I PULL OVER TO THE SIDE OF THE ROAD, DID A QUICK INSPECTION, DIDN'T SEE ANYTHING. SO I GOT BACK ONTO THE CAR AND CONTINUE DRIVING. DURING ACCELERATIONS AND GOING ABOVE 40MPH ON THE FREEWAY, THE VEHICLE STARTED TO VIBRATE AND I STARTED TO LOSE CONTROL BUT MANAGED TO SLOW DOWN AND PULL TO THE SIDE OF THE FREEWAY. AFTER DOING RESEARCH AND ASKED SEVERAL MECHANICS, IT TURNS OUT THAT THE FRONT DRIVE SHAFT OF THE VEHICLE IS GOING BAD, AND THIS IS A VERY COMMON PROBLEM WITH THE BMW X6. I WAS ADVISED TO HAVE THE FRONT DRIVE SHAFT REPLACED AS SOON AS POSSIBLE OR ELSE IF THE DRIVE SHAFT HAPPENS TO BREAK ON THE FREEWAY, IT COULD CAUSE A MAJOR ACCIDENT WHICH ME AND MY KIDS COULD HAVE BEEN KILLED. ADDITIONALLY, AT 54K MILES, THE VEHICLE'S VALVE STEM SEALS HAS ALREADY GONE BAD, (THEY USUALLY DON'T GO BAD UNTIL 120K MILES) THE ENGINE OIL IS LEAKING TOWARDS COMBUSTION CHAMBER AND BURN OFF THROUGH THE CATALYTIC CONVERTER. THE VEHICLE IS EMITTING AN EXTREMELY TOXIC, SULFURIC SMELL FROM THE EXHAUST, YOU CAN SMELL IT FROM FAR AWAY WHILE THE VEHICLE IS STARTED. I HAD SEVERAL NEIGHBORS COMPLAINED ABOUT THE SMELL. NOT ONLY THAT THIS IS BAD FOR OUR HEALTH DUE TO THE CANCER-CAUSING CARCINOGEN IT IS ALSO BAD FOR THE ENVIRONMENT. BMW HAS LONG ACKNOWLEDGED THE PROBLEM AND ISSUED A "CUSTOMER CARE PACKAGE" WHICH THEY REFUSED TO CALL IT A RECALL. IN FACT, THEY REPLACED MANY DIFFERENT COMPONENTS ON MY VEHICLE, BUT THE CUSTOMER CARE PACKAGE DID NOT FIX THE TOXIC, SULFURIC SMELL FROM THE EXHAUST. THIS IS EXTREMELY UNACCEPTABLE THAT FALSELY ADVERTISE AND SOLD US AN UNSAFE VEHICLE FOR NEARLY $85,000. *TR
10496170 2011-02-22
2011 BMW X6
WE LEASED OUR 2011 BMW X6 3.5I IN AUGUST 2010 FROM BMW OF TENAFLY. THE FIRST HIGH FUEL PRESSURE PUMP MALFUNCTION OCCURRED WITHIN THE FIRST 6 MONTH - IN FEBRUARY 2011. THE CAR STALLED IN THE MIDDLE OF BUSY HIGHWAY AND BECOME UNCONTROLLABLE WHILE MY WIFE WAS DRIVING OUR KIDS FROM KINDERGARTEN. THE DEALERSHIP IDENTIFIED THE FAULTY FUEL PUMP AND THE CAR WAS IN SERVICE FOR THE WHOLE 2 MONTH, WHILE WE WHERE DRIVING LOANER. WITHIN A YEAR FROM THAT SERVICE, IN APRIL 2012 THE ENGINE STALLED IN THE MIDDLE OF THE ROAD AGAIN. I WAS DRIVING AT ABOUT 40MPH WHEN SUDDENLY THE DASHBOARD LIGHTS TURNED OFF AND THE CAR BECOME ABSOLUTELY UNCONTROLLABLE, ENDANGERING THE LIVES OF MY FAMILY, BYSTANDERS AND OTHER DRIVERS ON THE ROAD. FORTUNATELY, I WAS ABLE TO STOP THE CAR BY APPLYING MY WHOLE WEIGHT ON THE BRAKES AND ENORMOUS FORCE TO TURN THE WHEEL AND ROLL INTO THE NEARBY GAS STATION. MIRACULOUSLY, NOBODY GET HURT, BUT AFTER THAT INCIDENT MY WIFE AND I DEVELOPED SUBLIMINAL FEAR OF DRIVING, EXPECTING OUR CAR TO BECOME UNCONTROLLABLE AT ANY MOMENT. MY WIFE DEMANDED TO EXCHANGE THE CAR, STATING THE FEAR OF DRIVING, BUT OUR DEALERSHIP REFUSED TO DO SO. THIS TIME IT WAS IN SERVICE FOR ABOUT TWO WEEKS. WITHIN THE 3 MONTH OF THAT SERVICE IN AUGUST 2012 THE 'REDUCED POWER' ENGINE MALFUNCTION NOTIFICATION EMERGED ON THE DASHBOARD, AND THE NEXT MORNING THE CAR REFUSED TO START. THIS TIME DEALERSHIP IDENTIFIED THE FAULTY GENERATOR, ALTHOUGH ALL THE SIGNS OF THIS FAILURE WAS VERY SIMILAR TO HIGH FUEL PRESSURE PUMP MALFUNCTION. TODAY - 02/02/2013, WITHOUT ANY WARNING SIGNS, OUR CAR STALLED IN THE MIDDLE OF HIGHWAY AGAIN. AS IN PREVIOUS SITUATIONS THERE WHERE KIDS IN THE CAR, WHEN IT BECOME ABSOLUTELY UNCONTROLLABLE, WHILE MOVING IN THE LEFT LINE ON BUSY HIGHWAY. *TR
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