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11403795 2021-03-07
2018 TESLA MODEL 3
WE RECENTLY GOT INTO AN SUA WITH OUR CURRENT TESLA 3. I WAS TURNING INTO MY DRIVE WAY AND I CAME TO A COMPLETE STOP. WHILE I WAS WAITING FOR THE GATE TO OPEN AND WHEN I BRAKED, THE CAR SUDDENLY SPED UP VERY FAST AND I STEPPED ON THE BRAKE AGAIN BUT THE CAR DID NOT STOP. THE CAR WAS ALSO IN HOLD MODE WHEN I LATER CHECKED I NEVER STEPPED DOWN ON THE ACCELERATOR HARD ENOUGH TO REACH THE SPEED OF RUNNING THROUGH 2 CEMENTED METAL GATES. THE AIRBAGS DIDN'T POP OUT AND TESLA'S SENSOR BREAK SYSTEM ALSO DID NOT ACTIVATE. I ALSO BELIEVE THAT THERE WAS AN ISSUE WITH THE COMPUTER SYSTEM OF MY CAR A SHORT WHILE AFTER I PURCHASED MY CAR (APRIL 18, 2018). I WAS DRIVING BACK HOME WHEN THE DISPLAY SCREEN WAS STUCK ON THE PARK MODE FOR THE WHOLE ENTIRE DRIVE BACK. I COULDN'T TURN ON MY SIGNALS, OR SEE MY MPH. EVEN AFTER I GOT HOME, IT WOULDN'T TURN OFF EVEN AFTER TRYING FOR 2 HOURS SO I HAD TO CALL ROADSIDE ASSISTANCE AND SHE TOLD ME A WAY TO RESET THE CAR. ( I HAVE VIDEOS TO PROVE THIS.) THERE HAVE ALSO BEEN INCIDENTS WHEN I AM BRAKED AND WAITING AT A RED LIGHT. I OBVIOUSLY PRESSED ACCEL WHEN THE LIGHT TURNED GREEN, BUT THE CAR WENT INTO PARK MODE AND I WOULD GET STARTLED AND QUICKLY MANUALLY TURN IT INTO DRIVE MODE. THIS HAS HAPPENED APPROXIMATELY 4-5 TIMES IN THE PAST YEAR AND EVEN RECENTLY IN 2021.
11372879 2020-10-30
2019 TESLA MODEL 3
1. PHANTOM BRAKING WHILE DRIVING ON AUTOPILOT: MOSTLY ON HIGHWAYS, WHEN DRIVING ON AUTOPILOT, THE CAR SUDDENLY APPLIES BRAKES FOR NO REASON AND NO OBSTACLE OR VEHICLE IN FRONT OF THE CAR. THIS MAY LEAD TO SOMEONE HITTING ME FROM BEHIND (REAR ENDING) AS THAT DRIVER WOULD NOT EXPECT MY CAR TO SLOW DOWN. 2. HOMELINK SYSTEM CLOSES GARAGE DOOR RANDOMLY: THE HOMELINK GIVES COMMAND TO GARAGE DOOR TO CLOSE WHEN IT IS NOT SUPPOSED TO. THERE WERE AN INCIDENT WHEN THE CAR WAS UNDER THE GARAGE DOOR AND ONE INCIDENT WHEN THE CAR WAS BACKING OUT. 3. LANE DEPARTURE ALERT: ON NEWLY MARKED ROAD, THE CAR DID NOT TAKE ANY ACTION WHEN THE LANE WAS CROSSED WITHOUT ENGAGING TURN SIGNAL. THE LANE DEPARTURE ALERT SYSTEM SHOULD HAVE BROUGHT THE CAR BACK IN LANE. TESLA'S RESPONSE IS THAT THE SYSTEMS ARE "BETA VERSIONS". I CAN UNDERSTAND A SYSTEM NOT WORKING (LIKE LANE DEPARTURE ALERT). HOWEVER, PHANTOM, BRAKING AND HOMELINK ISSUES ARE OUT OF DRIVERS' CONTROL AND THERE IS NO CORRECTIVE ACTION A DRIVER CAN TAKE. FOR EXAMPLE, A) "THE CAR DOES NOT APPLY BRAKES IF THERE IS OBSTACLE", DRIVER CAN APPLY BRAKE AND MITIGATE THE RISK. B) "THE CAR APPLIES BRAKES WHEN THE ROAD IS CLEAR". DRIVER CANNOT HELP AS IT WILL BE FEW SECONDS BEFORE THE DRIVER REALIZES THAT THE CAR APPLIED BRAKES FOR NO GOOD REASON AND THEN HE/SHE WILL HAVE TO CANCEL THE AUTOPILOT SYSTEM AND TAKE CONTROL. IT MAY BE TOO LATE... THERE WERE SEVERAL INCIDENTS OF PHANTOM BRAKING. THERE WERE 4 INCIDENTS RELATED TO HOMELINK. DATE BELOW IS THE DATE OF LATEST PHANTOM BRAKING INCIDENT.
11341143 2020-06-01
2018 TESLA MODEL 3
CAR WAS ON DRIVEWAY GOING5MPH. APPLIED BRAKE BRAKE PEDAL WAS LOCKED IN POSITION CAR CONTINUED GOING 5MPH.WENT THROUGH GARAGE DOOR. CONTINUED AT 5MPH HIT WALL. PUT HOLE IN WALL CAR STOPPED. WE WEREN'T INJURED. CAR NEVER SLOWED OR SPEEDED UP. REPORTED TO TESLA THE NEXT DAY. THEY SAID THE CAR HAS A DATA RECORDER. I ASKED FOR THE DATA. AFTER NUMEROUS REQUESTS 7 WEEKS LATER THEY HAVE FAILED TO CONTACT US
11231846 2019-07-14
2019 TESLA MODEL 3
MY TESLA MODEL 3 JUST SUDDENLY ACCELERATED AS I WAS TURNING RIGHT TRYING TO THE LOT TO PARK THE CAR. MY CAR HIT THE WALL AND THEN THE HAZARD LIGHT CAME ON.
11174504 2019-01-25
2018 TESLA MODEL 3
I WAS DRIVING ON AUTO PILOT MODE WHEN I WAS GOING TO MAKE A RIGHT HAND TURN WHEN IN ORDER TO SLOW DOWN AT THE TRAFFIC AHEAD OF ME, I APPLIED THE BRAKES BUT THERE WAS NO BRAKE ACTION WHATSOEVER. THIS WAS NOT A PANIC SITUATION, IT WAS JUST NORMAL BRAKING. WHEN THE BRAKES FAILED TO ACTUATE AND THE VEHICLE ACCORDINGLY WASN'T SLOWING DOWN, IN ORDER TO AVOID HITTING PEDESTRIANS OR THE VEHICLE IN FRONT OF ME, I SWERVED TO THE RIGHT AND ENDED UP HITTING A TREE. I SUSTAINED INJURIES AS A RESULT OF THIS ACCIDENT AND TOTALED MY CAR. THE PROBLEM WAS THE FAILURE OF THE TESLA (2018 MODEL 3) BRAKE SYSTEM TO WORK.
11154132 2018-11-26
2018 TESLA MODEL 3
TESLA MODEL 3 (2018) PROCEEDED TO ACCELERATE WHILE BRAKE PEDAL WAS DEPRESSED GOING THROUGH AN INTERSECTION CAUSING UNCONTROLLABLE MANEUVER AND VEHICLE CONTROL LOSS. THE VEHICLE FAILED TO RESPOND TO PEDAL INPUT AND FAILED TO DEPLOY AIRBAGS UPON IMPACT WITH A TREE AND FENCE CONTINUING TO ACCELERATE THROUGHOUT SUCH INCIDENT. AUTOPILOT WAS ENGAGED PRIOR TO CRASH. NO FORWARD COLLISION WARNING ACTIVATED.
11105184 2018-04-14
2018 TESLA MODEL 3
I HAVE HAD A SERIES OF ESCALATING INCIDENTS (SEE ATTACHED PDF) THAT HAVE EACH INVOLVED THE VEHICLE DISABLING AUTOMATIC EMERGENCY BRAKING SYSTEM (ABS), TRACTION CONTROL, PARTIAL STEERING CONTROL, REGENERATIVE BRAKING (FOR ELECTRIC VEHICLE), AND MOST RECENTLY EXPERIENCED COMPLETE LOSS OF STEERING FUNCTION WHILE REVERSING AS WELL AS AN ADDITIONAL WARNING THAT MY AIRBAG WAS DISABLED. INITIALLY I WAS ADVISED TO RESET MY CAR SINCE IT MAY BE A SOFTWARE GLITCH SIMILAR TO A COMPUTER OR PHONE NEEDING A RESTART. AFTER SEVERAL INCIDENTS, I WAS ADVISED TO TAKE IT TO A SERVICE CENTER WHERE I WAS INFORMED THAT IT WAS A FIRMWARE ISSUES KNOWN TO TESLA, BUT EXPERIENCED A CRITICAL SHUT DOWN OF MY VEHICLE'S PERFORMANCE AND SAFETY FUNCTIONS THE NEXT DAY. I HAVE SEEN BEEN INFORMED THAT THEY HAVE REPLACED THE HIGH VOLTAGE REGULATOR AND THE WIRING HARNESS. I HAVE NOT RECEIVED AN UPDATE SINCE CONFIRMING THAT THEY BELIEVE THE LATEST REPAIR WILL MAKE THE CAR WHOLE, SAFE, AND FUNCTIONAL.
11091970 2018-05-04
2018 TESLA MODEL 3
UNINTENDED ACCELERATION OF 2018 TESLA MODEL 3. ISSUE DESCRIPTION: ISSUE OCCURRED ON 05/04/18 AT APPROX. 11:52 AM WHILE TRYING TO PARK THE VEHICLE IN A PARKING LOT OF A GROCERY STORE. THE VEHICLE WAS IN THE PARKING SPACE POSITION WHEN IT SUDDENLY ACCELERATED WITHOUT ANY INPUT FROM THE DRIVER. THE BRAKES WERE APPLIED HOWEVER THEY FELT INOPERATIVE. IT FELT AS THOUGH THE DRIVER HAD NO CONTROL OVER BRAKING AND THE VEHICLE HAD A MIND OF ITS OWN. THE DRIVER TURNED THE STEERING WHEEL TO AVOID DIRECTLY HITTING A DUMPSTER WHILE TRYING TO BRAKE. THE PASSENGER SIDE OF THE VEHICLE THEN HIT A CURB AND A PONY WALL. AFTER THE IMPACT, THE DRIVER WAS ABLE TO TURN THE VEHICLE WHILE APPLYING THE BRAKES THAT EVENTUALLY BROUGHT THE VEHICLE TO A STOP. PROBABLE CAUSE: UNKNOWN. GIVEN THE VEHICLE IS NEW, IT IS DIFFICULT TO IDENTIFY A REASON WHY WOULD IT ACCELERATE UNINTENTIONALLY. THE VEHICLE IS EQUIPPED WITH ENHANCED AUTO PILOT WHICH WAS NOT ENGAGED AT THE TIME OF INCIDENT. THE NIGHT PRIOR TO THE INCIDENT THE VEHICLE DISPLAYED SOFTWARE GLITCH WHERE IN IT WOULD NOT CONTROL THE VOLUME OF THE RADIO WHILE DRIVING WITH THE BUTTONS ON THE STEERING WHEEL AND WAS STUCK IN CONTROLLING THE STEERING WHEEL POSITION. CAR IS RUNNING SOFTWARE VERSION 8.1 (2018.14.13 9E3B7FF)
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