Please Wait
Please Wait
11354330 2020-09-03
2008 BUICK LUCERNE
THE ENGINE IT'S SHUTTING OFF WHILE DRIVING, AND AFTER IT GETS COLD IT WILL RESTART, BUT AFTER DRIVING AGAIN ANOTHER FEW MILES IT WILL SHUT OFF AGAIN. THERE ARE NO LIGHTS ON, SO NO MECHANIC TO TELL ME WHAT THE PROBLEM IS. I EVEN CALLED THE DEALER, AND I WAS TOLD THAT THEY CAN'T DIAGNOSE THE CAR BECAUSE IS NO CHECK ENGINE LIGHT ON.. I TRIED FEW DIFFERENT AUTO SHOPS WITH NO ANSWER, SO MY CAR IS PARKED IN THE DRIVEWAY BECAUSE I'M SCARED TO DRIVE IT, I DON'T KNOW HOW OR WHEN THE ENGINE WILL STOP.. ANOTHER MECHANIC TOLD ME TO DROP THE CAR TO HIS SHOP BUT IT MAKE 2 WEEKS OF WORK TO FIND OUT THE PROBLEM AND I WILL HAVE TO PAY FOR 2 WEEKS, AND THAN TO PAY TO FIX IT. IT USUALLY STOPS WHILE IN MOTION WHEN CLOSE TO THE A TRAFFIC LIGHT, WHEN I MAKE A TURN AND ALWAYS WHEN I SLOW DOWN
11254465 2019-08-17
2009 BUICK LUCERNE
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD AND TURNED OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT IT CONTINUED TO STALL AND TURN OFF. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TOWED TO NORTHWEST HILLS CHEVROLET BUICK GMC (LOCATED AT 2065 E MAIN ST, TORRINGTON, CT 06790, (860) 626-5296) WHERE IT WAS DIAGNOSED THAT THE REAR FUSE BLOCK AND THE RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,818. *TT THE CONSUMER STATED THAT THE FUSE BLOCK WAS MELTED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY. *JS 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB *TR
11150180 2009-05-03
2008 BUICK LUCERNE
WHEN MAKING A TURN WHERE THERE IS A PUDDLE OF WATER, THE ENGINE DIES, AND I LOSE CONTROL OF THE POWER STEERING FOR SERVAL SECONDS, IT SEEMS TO MOSTLY HAPPEN WHEN MAKING A RIGHT TURN THROUGH WATER. I'M NOT TALKING ABOUT A LOT OF WATER. THE DEALER MAINTENANCE DEPT. THE LAST TIME I SPOKE TO THEM, AND FOR THE FIRST TIME IN 8 YEARS, OF COMPLAINING OF THIS PROBLEM, THE SERVICE MANAGER SAID IT IS BECAUSE THE ENGINE IS MOUNTED SIDEWAYS, AND WHEN THE WATER HITS THE FAN BELTS IT CAUSES IT TO SLIP, WHICH MAKES IT SEEM LIKE THE ENGINE HAS DIED. ON 10/20/2018 I HAVE REACHED OUT TO GENERAL MOTORS AND GOT NO PLACE, THEY SAID THAT THE DEALERSHIP SUGGEST THAT I BRING IT IN FOR THEM TO DIAGNOSE THE PROBLEM, AND FOR WHICH I WOULD HAVE TO PAY FOR THAT, AND ANY REPAIRS THAT IS NEEDED, BECAUSE IT IS OUT OF WARRANTEE. THIS IS TOTALLY UNFAIR, FOR I HAVE HAD THIS PROBLEM FOR OVER 8 YEARS, 6 OF WHICH WERE UNDER WARRANTEE. THIS IS SO WRONG WITH THE DEALERSHIP AND GENERAL MOTORS HANDLING OF THIS ISSUE THAT I FELT IT SHOULD BE BROTH TO THE ATTENTION OF YOUR DEPT. TO LOOK INTO IT, AND GET THEM TO DO A RECALL IF IT IS POSSIBLE. ON YOUR WEB SITE UNDER VEHICLE COMPLAINTS THERE ARE OTHER PEOPLE WHO HAVE COMPLAINED ABOUT THIS VERY SAME PROBLEM. SO I AM NOT THE ONLY ONE, IT IS THE CAR.
11150155 2009-05-10
2008 BUICK LUCERNE
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHEN THE CONTACT TURNED THE VEHICLE, IT SHUT OFF. ALSO, WHILE DRIVING OVER A PUDDLE, WATER ENTERED THE ENGINE AND CAUSED THE ENGINE TO MOMENTARILY SHUT DOWN. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GARBER BUICK GMC (772-467-0835, LOCATED AT 5255 US-1, FORT PIERCE, FL 34982), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE SAME DEALER TO PERFORM A DIAGNOSTIC TEST. THE VEHICLE WAS NOT DIAGNOSED BECAUSE THE CONTACT DID NOT WANT TO BE FINANCIALLY RESPONSIBLE FOR THE TEST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
11097238 2018-05-18
2007 BUICK LUCERNE
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE IGNITION KEY WAS UNABLE TO TURN TO THE ON OR OFF POSITION. ADDITIONALLY, THE GEAR SHIFTER FAILED TO MOVE FROM THE DRIVE POSITION. THE VEHICLE WAS ABLE TO RESTART AFTER TWENTY MINUTES AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (OURISMAN CHEVROLET OF MARLOW HEIGHTS, 4400 BRANCH AVE, MARLOW HEIGHTS, MD 20748, (240) 455-3386), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,894.
11001325 2016-11-28
2008 BUICK LUCERNE
THIS CAR'S ENGINE WOULD STOP FOR NO REASON AND NOT RESTART AT STOP SIGNS AND WHILE DRIVING. THE POWER STEERING AND POWER BRAKES WOULD GO OUT WHEN THIS WOULD HAPPEN WHICH WAS ESPECIALLY DANGEROUS WHEN DRIVING. IT WAS TAKEN TO THE DEALERSHIP FOR REPAIRS ON AT LEAST 4 OCCASIONS AND NEVER FIXED. IT IS AGAIN LISTED ON THE DEALERSHIP SITE FOR SALE AFTER I TOOK A $3,000 LOSS TRADING IT IN FOR ANOTHER VEHICLE. I WAS TOLD BY THE MANAGER THAT THE CAR WOULD NOT BE SOLD AGAIN, BUT IT IS ON THE PRE-AUCTION LOT OF THE DEALERSHIP FOR SALE AT NEARLY THE AMOUNT I PAID FOR THE VEHICLE IN NOVEMBER 2016. IT WAS DRIVEN ABOUT 2,000 MILES IN THE 6 MONTHS I OWNED IT BECAUSE MOST OF THE TIME IT WAS BROKEN DOWN. IT SAT IN THE DEALERSHIP LOT FOR THE LAST 2 MONTHS BECAUSE I WAS TOLD THAT THERE WAS "NOTHING WRONG WITH YOUR CAR." I TRADED IT IN RATHER THAN HAVE AN ACCIDENT WHERE EITHER MYSELF OR SOMEONE ELSE MAY BE HURT OR KILLED DUE TO THE LACK OF ABILITY TO CONTROL THE CAR WHEN THE ENGINE SHUT DOWN. THE CAR FAX FOR THIS VEHICLE CAN BE SEEN ON LINE WITH SOME OF THE REPAIRS THAT WERE COMPLETED DURING THE TIME I OWNED IT. THE REPAIRS WERE FOR VARIOUS SENSORS; ONE OF THEM WAS REPLACED MORE THAN ONCE. I WAS INSTRUCTED TO BY ONE OF THE SERVICE MANAGERS TO HAVE THE CAR "TOTALED" BY THE INSURANCE COMPANY BECAUSE THEY WOULDN'T BE ABLE TO FIGURE OUT WHAT WAS WRONG WITH THE CAR UNLESS IT STOPPED RUNNING WHILE THEY WERE WORKING ON IT. I HAD A VIDEO OF THE ENGINE STOPPING WHICH SHOWED THAT THERE WAS NO WARNING. I MADE IT BECAUSE I WAS BEING ASKED WHAT LIGHTS CAME ON, ETC., BEFORE IT SHUT DOWN. THE VIDEO WAS SHOWN TO THE SERVICE MANAGER, BUT IT WAS USELESS AS THE CAR ENGINE AGAIN STOPPED FOR NO REASON. IT FIRST BROKE DOWN THREE DAYS AFTER I HAD PURCHASED THE CAR, BUT BEYOND THE "NO QUESTIONS ASKED" RETURN POLICY OF HAVING LESS THAN 150 MILES ON THE CAR DUE TO MY HAVING DRIVEN IT OVER 200 MILES.
10939667 2017-01-03
2009 BUICK LUCERNE
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED, BUT THE ISSUE OCCURRED PREVIOUSLY AND THE SERVICE AIR BAG INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL MINUTES EACH TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED THE FAILURE MILEAGE WAS 92,800. UPDATED 03/07/17*LJ *TR
10721980 2015-05-27
2009 BUICK LUCERNE
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE RANDOMLY LOST POWER. ONCE THE VEHICLE RESTARTED, IT WOULD SHUTTER AND JERK. IN ADDITION, THE SPEED WOULD ACCELERATE AND DECELERATE DURING THE FAILURE BEFORE RETURNING BACK TO NORMAL. THE ENGINE SERVICE CENTER LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL AND THE TRACTION CONTROL AND ANTI-LOCK BRAKES WOULD NOT WORK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE COULD BE A BAD CONNECTION BETWEEN THE ACCELERATOR PEDAL AND THE FUEL BEING SENT TO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.
10680899 2015-02-01
2009 BUICK LUCERNE
WHILE DRIVING IN PETOSKEY THE CAR STARTED TO MISS AN BACKFIRING THEN THE MOTOR STOP RUNNING. I COULDN'T STOP OR STEER THE CAR. AFTER I GOT THE CAR FINELY STOPPED THE CAR WOULDN'T START UP AN I COULD SMELL LIKE WIRE BURNING. I HAD THE CAR DELIVERED TO AN AUTO SHOP BROWN MOTORS IN HARBOR SPRINGS MI. AFTER THE DIAGNOSIS THEY FOUND THAT THE FUSE BLOCK UNDER THE REAR SEAT WAS BURNED UP AT THE FUEL PUMP FUSE, AN WAS ON FIRE AT ONE TIME.. THE FUSE BLOCK WAS BEYOND FIXING AN NEEDED A NEW ONE INSTALLED. THERE WAS A RECALL ON THE IGNITION SWITCH, BUT THIS ISN'T WHAT IS WRONG WITH THESE CARS, I DON' BELIEVE THAT THE IGNITION SWITCH ON THERE RECALL ARE WHAT IS WRONG, I BELIEVE THAT THE FUSE BLOCK IS WHAT WRONG WITH THERE RECALLS WHEN THE FUSE SHORTS OUT THE FUEL PUMP STOPS AN SO DOES THE CAR MOTOR. STRANGE THAT THE CAR DEALERS FOR SOME REASON HAS THEM IN STOCK, THERE SHOULD BE A RECALL ON ALL CAR WITH THIS TYPE OF FUSE BOX, THIS IS WHAT CAUSING THESE CAR TO STOP RUNNING AN GET IN A ACCIDENTS. TO DAY I GOT LUCKY. *TR
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