Please Wait
Please Wait
11386700 2020-12-21
2003 TOYOTA SEQUOIA
ON 12/21/2020, AFTER RUNNING ERRANDS, I PUT MY VEHICLE INSIDE MY LOCKED GARAGE AT 10:30 A.M. AND ALL WAS FINE. AT AROUND 9:00 P.M. THAT SAME NIGHT, I OPENED MY GARAGE TO FIND IT FULL OF SMOKE. AFTER INSPECTING EVERYTHING, I SAW NOTHING WAS STILL ON FIRE AND WAITED UNTIL THE MORNING TO INVESTIGATE THE PROBLEM. I FIRST TRIED TO START THE VEHICLE AND IT HAD BATTERY POWER BUT WOULD NOT TURN OVER. I THEN PUT IT IN NEUTRAL AND BACKED THE VEHICLE AWAY FROM THE FRONT OF THE GARAGE TO OPEN THE HOOD. I SAW THE ENGINE HAD BURNED UP FROM SOMEWHERE ON THE PASSENGER SIDE BUT HAD PUT ITSELF OUT. THE FIRE CRACKED THE EXTERIOR HOOD, BURNED HOSES, ELECTRICAL AND OTHER AREAS OF THE INSIDE OF THE ENGINE. BLACK SOOT HAD ALSO DROPPED ON THE FLOOR OF THE GARAGE UNDERNEATH WHERE THE FIRE WAS. THE WOOD BEAMS INSIDE MY GARAGED WERE ALSO SCORCHED BLACK FROM THE INTENSE HEAT FROM THE FIRE/SMOKE BUT LUCKILY HAD NOT CAUGHT FIRE. I HAD IT TOWED TO MY MECHANIC WHO SAID I SHOULD HAVE MY CAR INSURANCE TAKE OVER. MERCURY HAS NOT DETERMINED THE CAUSE OF THE FIRE BUT I AM PUSHING FOR THE EXACT CAUSE SINCE IF IT'S RELATED TO A RECALL ISSUE, THEN TOYOTA SHOULD BE HELD ACCOUNTABLE AND I SHOULD BE COMPENSATED. MY VEHICLE HAS 37,200 MILES LESS THAN THE AVERAGE AND I HAVE A SPREADSHEET OF ALL SCHEDULED MAINTENANCE, SMOG CHECKS AND RECALLS COMPLETED. THERE WAS NO REASON THIS VEHICLE SHOULD HAVE SPONTANEOUSLY COMBUSTED INSIDE MY GARAGE. LUCKILY, I WASN'T DRIVING, WASN'T HURT, AND NO OTHER PROPERTY WAS DAMAGED DUE TO THIS PROBLEM.
11306844 2017-09-30
2004 TOYOTA SEQUOIA
WE BOUGHT IT IN 2014 WITH 76K AND THE FRAME HAD RECENTLY BEEN COATED. SUPPOSEDLY IT WAS FROM TEXAS, AND WE LIVE IN NORTHERN MINNESOTA. THE FRAME LOOKED GOOD AND SEEMED SOLID, BUT WITHIN A YEAR OR TWO ALL OF THE COATING FELL OFF REVEALING VERY RUSTY METAL. BY 3 YEARS (2017) THERE WERE HOLES IN THE BOTTOM OF THE FRAME MAINLY BEHIND THE FRONT TIRES AREA, AND THE REST OF THE FRAME IS ALSO QUITE RUSTY. I HAD TO REPLACE THE FRONT SWAY BAR END LINKS BUT THEY BROKE SOON AFTER AND KEPT BREAKING WITHIN A FEW MONTHS AFTER REPEATED REPLACEMENT DUE TO EXCESSIVE FRAME MOVEMENT. IT FEELS LESS SAFE WITHOUT A FUNCTIONAL SWAY BAR ATTACHED TO THE FRAME AND HAS MORE BODY ROLL WITH MORE RISK OF ROLLOVER. THE FRAME IS ROTTING FROM THE INSIDE OUT, AND THE RUST IS SPREADING LIKE CANCER IN THE SURROUNDING AREAS UNDERNEATH. THE BODY HAS ALMOST NO RUST AT ALL. I PARKED IT IN THE WINTERS TWICE NOW, HOPING TO BUY TIME. BUT I'M COUNTING THE DAYS THAT IT WILL BE UNSAFE TO DRIVE ANYMORE. I'M NOT EVEN SURE WHEN TO DETERMINE WHEN THAT WILL BE, AND AM HOPING IT DOESN'T HAVE CATASTROPHIC FAILURE AT HIGHWAY SPEEDS LIKE OTHERS HAVE HAD WITH THE EARLIER SEQUOIAS. I BOUGHT THIS FOR MY WIFE AND PAID $16000 CASH FOR IT. WE'VE PUT ON 60K MILES BUT EXPECTED TO GET MANY MORE YEARS OUT OF IT BEING THAT IT IS SO SOLID AND RELIABLE OTHERWISE. THIS FRAME IS HORRIBLE, AND PROBABLY WOULD HAVE SHOWN ITSELF A PROBLEM SOONER, HAD IT NOT BEEN IN TEXAS MOST OF ITS PREVIOUS YEARS. IT IS WRONG THAT THE 01-04 YEARS ARE EXCLUDED FROM THE RECALL THAT ONLY COVERED THE 05-08 MODELS, WHEN IT IS OBVIOUS THE SAME PROBLEM EXISTED THEN AS WELL BASED ON SO MANY SIMILAR REPORTS. TOYOTA GOT MONEY FROM THE FRAME MAKERS AND US CUSTOMERS SHOULD BE REIMBURSED FOR THE SEVERELY PREMATURELY RUSTING FRAMES, THAT WILL BE TAKING 10 OR MORE YEARS OFF THE LIFE OF THE VEHICLE OTHERWISE. PLEASE ADDRESS AND TAKE THIS PROBLEM SERIOUSLY.
11181559 2018-12-21
2003 TOYOTA SEQUOIA
THE HANDLE ON THE TRUNK IS BROKEN AND I AM NOT ABLE TO OPEN THE TRUNK. IT WON'T OPEN WITH THE KEY OR THE REMOTE FOR THE VEHICLE. 2003 TOYOTA SEQUOIA LIMITED
11150220 2018-03-01
2004 TOYOTA SEQUOIA
THE REAR DRIVERS FRAME SNAPPED IN HALF. BROKE IN FRONT OF REAR WHEEL. NO HELP FROM TOYOTA. SO IT SITS IN DRIVEWAY. RUMOR HAS IT A RECALL IS ON WAY.
11140666 2018-10-15
2003 TOYOTA SEQUOIA
WHILE DRIVING IN NORMAL, DRY CONDITIONS ON PUBLIC ROADWAY, THE FRAME OF THIS 2003 SEQUOIA BROKE. THE AFFECTED AREA IS WHERE THE LOWER REAR CONTROL ARM FROM THE BACK AXLE JOINS THE MAIN VEHICLE FRAME. THE VEHICLES ROCKED VIOLENTLY FROM SIDE TO SIDE AND VERGED ON BEING UNCONTROLLABLE. NO INJURIES OCCURRED DURING THE EVENT BUT THERE WAS A POTENTIAL FOR SEVERE INJURY OR DEATH. UPON CLOSER INSPECTION AND RESEARCH THE MAIN FRAME OF THE VEHICLE IS ALMOST COMPLETELY COMPROMISED FROM CORROSION. AFTER TOYOTA WAS CONTACTED, OWNER WAS TOLD VEHICLE HAD "RUST TREATMENT" IN 2013, NO FURTHER CUSTOMER SUPPORT OFFERED. THESE VEHICLES ARE DEFINITELY UNSAFE AND THE CORROSION TREATMENT HAS ONLY GIVEN OWNERS A FALSE SENSE OF SECURITY. OPERATION OF THESE "RUST PROTECTED" VEHICLES LEAVES OWNERS FACING UNSEEN RISK OF INJURY OR DEATH FROM FRAME FAILURE. THESE VEHICLES SHOULD BE REPAIRED OR REMOVED FROM SERVICE TO PROTECT THE GENERAL PUBLIC.
10616871 2014-07-24
2003 TOYOTA SEQUOIA
2003 TOYOTA SEQUOIA LIMITED FRAME RECALL ISSUES. BOUGHT NEW FROM DEL TOYOTA IN PENNSYLVANIA (DEALER # 9001) HAVE HAD SEVERAL UNRELATED/POSSIBLE RELATED RECALLS SINCE PURCHASE. JULY: RECEIVED MAILING FROM TOYOTA IN REFERENCE TO POSSIBLE FRAME RECALL. SET UP DEALERSHIP APPT. 7/24/14: DROPPED OFF CAR @ DEALERSHIP FOR RECALL REVIEW, PROVIDED WITH RENTAL FOR 2 DAYS, AFTER THEY FORGOT ABOUT US IN THE WAITING AREA. IN 24H DEALERSHIP NOTIFIED US: NO RUST & WILL APPLY RUST PROTECTANT COATING. 24H LATER: NOTIFIED BY DEALERSHIP: FOUND A HOLE ON CROSS MEMBER THAT HOLDS THE TRANS ON LEFT SIDE. SPOKE WITH HEAD OF MAINTENANCE REGARDING ISSUE & RESOLUTION. OUTCOME: FRAME REPLACED @ NO COST BUT, IF CERTAIN PARTS ARE BROKEN DURNING THE REMOVALS OR INSTALLATION THE COST IS OUR RESPONSIBILITY. THE FRAME WILL TAKE 1-2 MONTH TO ORDER. TOLD THAT THEY WILL NOT OFFER A RENTAL DURING THAT TIME & THE VEHICLE IS SAFE TO DRIVE "I WOULDN'T LET YOU LEAVE IF IT WASN'T SAFE." INITIATED A TOYOTA CLAIM NUMBER, SHOULD BE CONTACTED BY CASE MANAGER WITHIN 24 BUSINESS HOURS. NO CONTACT YET. UPON RESEARCHING LIKE ISSUES WITH THE SAME MAKE/MODEL/YEAR. A LARGE MAJORITY OF PEOPLE ARE HANDED A VERY LARGE BILL AFTER THE FRAME INSTALLATION & ARE CONTINUING TO HAVE ISSUES STEMMING FROM THE FRAME REPLACEMENT. THE COSTS ARE NOT BEING COVERED BY TOYOTA. I DO NOT FEEL SAFE DRIVING MY VEHICLE IN FEAR THAT I WILL CRASH/BE INJURED OR CAUSE SOMEONE ELSE TO CRASH/BE INJURED. VERY DISAPPOINTED THAT TOYOTA IS NOT STANDING BEHIND THEIR RECALL/SERVICE. *JS
10396268 2011-03-13
2004 TOYOTA SEQUOIA
THE STEERING COLUMN JACKET AND CONTROLLER CRACKED FROM NORMAL WEAR. THESE 2 PARTS HOLD THE GEAR SHIFT AND GUIDE THE VEHICLE IN PARK,REVERSE AND DRIVE. WHEN THE INCIDENT OCCURRED, THE GEAR SHIFT WAS IN THE PARK POSITION BUT DUE TO THE CRACKED PARTS THE VEHICLE WAS ACTUALLY IN REVERSE WITH OUT MY KNOWLEDGE. THE VEHICLE COULD BE TURNED OFF ALLOWING THE VEHICLE TO MOVE FREELY. THE STEERING COLUMN COVER WAS REMOVED AND REVEALED WERE NON-SUPPORTIVE PARTS THAT WERE NEEDED FOR THE RANGE OF MOTION AND FORCE FOR THE GEAR SHIFT OVER TIME AND POSSIBLE INADEQUATE DIE CAST METAL.
10228105 2008-05-15
2003 TOYOTA SEQUOIA
I PROVIDED THE FOLLOWING INFORMATION TO CONSUMER REPORTS AND THEY SUGGESTED I FORWARD THE INFORMATION TO YOU: I SUBSCRIBE TO MYCARSTATS CAR REPORT ADVISORY SERVICE. THEY PROVIDE INFO AND MAINTENANCE REPORTS ON VEHICLES LIKE MINE, 2003 TOYOTA SEQUOIA. THERE ARE REPEATED REPORTS OF FAILURES TO THE VSC/ABS/ESC SYSTEM. IN SOME CASES THE BRAKES WERE APPLIED WITHOUT DRIVER INPUT CREATING A DANGEROUS SITUATION. THESE INCIDENTS SEEM TO BE MORE PREVALENT WHEN THE VEHICLES HAVE HIGHER MILEAGE. IT ALSO SEEMS THE DEALERS ARE MILKING THE CAR OWNERS BY DOING BAND-AID FIXES TO THE SYSTEM UNTIL THE WARRANTY GOES OUT. IN SOME CASES THE REPAIR COST EXCEEDS $2500. THIS IS A KNOWN PROBLEM THAT TOYOTA HAS CHOSEN TO IGNORE AND OWNERS HAVE BEEN CRYING FOR A RECALL BUT OBVIOUSLY THEY HAVE BEEN CRYING TO THE WRONG PEOPLE - TOYOTA. CAN YOU GET INVOLVED BEFORE SOMEONE GETS HURT OR KILLED? MAYBE THAT HAS ALREADY HAPPENED AND TOYOTA IS KEEPING IT QUITE. I ALSO NOTICED THAT YOU HAVE ALREADY RECEIVED SEVERAL COMPLAINTS ABOUT THIS PROBLEM. *TR THE CONSUMER STATED HE HAS NOT EXPERIENCED A FAILURE, BUT HE JUST WANTED IT TO BE KNOWN THAT THERE IS A PROBLEM. UPDATED 04/07/10.*JB
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