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11415070 2021-04-13
2016 LAND ROVER RANGE ROVER EVOQU
SUDDENLY NOTICED WATER ON THE CONSOLE SND DRIVER SIDE MATS. THEN FELT INTERIOR HEADER LINING SOAKED, SUN VISORS, SIDE PILARS AND DASHBOARD WET. ALSO ROOF SHADE VERY WET. CALLED RR DEALER. TILD ME TO BRING IT IN. NEVER TOLD ME IT WAS NOT UNDER WARRANTY. CHARGED ME 408.00 FOR A RIDICULOUS DIAGNOSTIC CHECK, TOLD ME MY BRAKES AND TIRES NEEDED REPLACEMENT WHICH I KNEW I TOLD THEM BEFORE HAND. THE FINAL SENTENCE IN THE VIDEO SAYS THERE IS A LEAK COMING FROMVTHE WINDSHIELD SOMEWHERE BUT CANNOT REPAIR IT. NOW, ITS RAINING IN NYC SND MY CAR IS SOAKED. THIS IS ANOTHER COMPLAINT I READ ON HERE, SAME YEAR, MODEL AND MILEAGE, SAME LEAK PLUS MY WIPERS ON THE DRIVERS SIDE NEVER CLEAN THE WINDSHIELD PROPERLY. ALWAYS MY OWN MECHANIC SAID HE WILL LOOK AT IT AND ADVISE ME. THATS WHAT LAND ROBER OF PARAMUS, NJ SHOULD HAVE TOLD ME FOR NO CHARGE!!! NOW I HAVE A WATER DAMAGED CAR WHICH I BELIEVE IS A MANUFACTURER FLAW!!!! I NEED HELP. PLEASE ADVICE!! DR [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
11308672 2019-12-30
2016 LAND ROVER RANGE ROVER SPORT
WHEN I TURNED MY CAR ON IN THE MORNING THE STEREO WAS NOT WORKING AND YOU COULD HEAR CRACKLING. I THEN WAS DROPPING MY SON OFF AT SCHOOL AND WE WERE GOING SLOW BECAUSE WE WERE IN THE SCHOOL ZONE.MAYBE 5-10 MPH I SMELLED SMOKE AND THEN LOOKED BACK AND SAW SMOKE COMING FROM INSIDE THE CAR WHERE THE READING LIGHT IS IN THE BACK. I HAD TO PARK MY TRUCK AT MY DADS CAR BECAUSE I DID NOT FEEL SAFE DRIVING IT. I GOOGLED AND FOUND THAT A LOT OF RANGE ROVER HAVE A FAULTY SUNROOF TO WHERE WATER LEAKS CAUSING ELECTRICAL DAMAGE. THIS WAS ALSO WHAT THE RANGE ROVER SPECIALIST TOLD ME HE HAS SEEN HAPPEN. MY TRUCK MODEL HOWEVER HAS YET TO BE RECALLED. BUT THERE ARE OTHER MODELS THAT HAVE BEEN RECALLED FOR THIS SUNROOF ISSUE. IT IS CLEARLY SOMETHING LAND ROVER VEHICLES HAVE AN ISSUE WITH. I AM OUT OF WARRANTY JUST A MONTH AGO. WHEN I WENT YESTERDAY TO MY DADS HOUSE TO GET SOMETHING OUT OF MY TRUCK IT WAS COVERED IN MOLD. THIS IS BECAUSE THERE IS SO MUCH WATER THAT SEEPED THROUGH THE SIDES OF THE CAR. YOU CAN TELL BECAUSE THE MOLD WAS COMING FROM THE SEATBELT HOLES AND SUCH.
11280454 2019-11-11
2017 LAND ROVER RANGE ROVER EVOQU
WHILE DRIVING WATER BEGAN LEAKING THROUGH THE TOP PORTION OF THE HEADLINER RIGHT IN FRONT OF THE DRIVERS FIELD OF VISION. A RUN THROUGH A CAR WASH CLEARLY DISPLAYED WHERE THE LEAK IS COMING FROM. WHAT STARTED AS DRIPS IS NOW WORSE AND DETERIORATING. WE HAVE TO PULL THE CAR INTO THE GARAGE WHEN IT'S RAINING BECAUSE IT'S UNDRIVABLE. THIS CAR WAS PURCHASED LESS THAN 5 MONTHS AGO FROM A HUGE JAGUAR/LANDROVER DEALERSHIP. .
11242230 2019-07-04
2016 LAND ROVER RANGE ROVER
WHILE DRIVING DOOR THE HIGHWAY MY DRIVERS SIDE PASSENGER DOOR CAME OPEN WITH MY DAUGHTER IN LAW IN THE REAR SEAT AS WELL AS MY 6 MONTH OLD GRANDAUGHTER. WHEN THIS HAPPEN..THE SCREAMING AND HOLLERING FROM THE BACK SEAT CAUSED MY, THE DRIVER, TO SLAM ON BRAKES AND PULL TO THE SHOULDER HITTING A SAFETY GUARD RAIL AND DAMAGING MY REAR BUMPER. LAND ROVER REPRESENTATIVE SAID THEY COULD NOT ASSUME RESPONSIBILITY AND TOLD ME TO CONTACT MY INSURANCE COMPANY FOR REPAIR.
11210416 2019-05-07
2015 LAND ROVER RANGE ROVER EVOQU
THE ENGINE WAS RUNNING AND THE VEHICLE WAS IN PARK AND I EXITED THE VEHICLE. I WENT INSIDE AN ADJACENT BUILDING FOR APPROXIMATELY 1 MINUTE. I RETURNED TO THE VEHICLE AND OPENED THE FRONT PASSENGER SIDE DOOR. I PICKED UP MY KEY FOB AND PRESSED THE IGNITION BUTTON TO TURN OFF THE ENGINE. WHEN THE ENGINE TURNED OFF THE VEHICLE BEGAN TO ROLL AWAY AND STRUCK A PARKED CAR AND PINNED ME BETWEEN THE VEHICLE AND THE OPENED PASSENGER SIDE DOOR. MY HAND WAS PRESSED BETWEEN THE CAR DOOR AND A LIGHT POLE IN THE PARKING LOT. THE TOW TRUCK DRIVER SAT IN THE DRIVER'S SEAT AND PRESSED THE ENGINE BUTTON AND THE GEAR SHIFTER EMERGED AND WAS IN THE PARK POSITION. THE TOW TRUCK DRIVER THEN SHIFTED THE VEHICLE TO NEUTRAL AND THE VEHICLE WOULD NOT MOVE. THE PARKING BRAKE CONTINUED TO ENGAGE AND THE TIRES WOULD NOT ROLL FREELY.
11170874 2019-01-10
2015 LAND ROVER RANGE ROVER SPORT
DOOR LATCH FAILURE. DRIVER DOOR LATCH FAILED AND WAS REPLACED IN OCTOBER 2018. WE REQUESTED CHANGE OF ALL LATCHES AS THERE IS A RECALL ISSUED ON DOOR LATCH FAILURE. RANGE ROVER DENIED AND SAID THE OTHER LATCHES WILL NOT FAIL. OUR PASSENGER FRONT LATCH FAILED AND THE DOOR HAD TO BE HELD CLOSED BY HAND TO DRIVE IN JAN 2019. REQUESTED RANGE ROVER TO REPLACE ALL DOOR LATCHES AGAIN AND THEY REFUSED TO REPLACE REAR LATCHES AS THEY HAVE NOT YET FAILED. TO AVOID COMPROMISING SAFETY OF OUR CHILDREN, WE ARE PAYING OUT OF POCKET TO REPLACE THOSE LATCHES. LAND ROVER NORTH AMERICA REPEATEDLY REFUSED OUR REQUEST DESPITE TALKING TO MULTIPLE CASE MANAGERS AND A SUPERVISOR.
11124637 2018-08-20
2017 LAND ROVER RANGE ROVER EVOQU
FRONT LOWER TOW EYE COVER HAS DETACHED ON THE FREEWAY. IT'S THE PIECE THAT ATTACHED UNDERNEATH WITH 2 SCREWS BUT JUST WITH SOME CLIPS ON THE FRONT, AND IT FELL OFF UNDER AIR PRESSURE AND WAS DRAGGING ON THE FREEWAY. IT HAPPENED TWICE IN A 1,5 YEAR PERIOD.
11020694 2017-07-11
2017 LAND ROVER RANGE ROVER SPORT
I PURCHASED A 2017 RANGE ROVER SPORT HSE IN MAY 2017. IN JULY 2017, WE HAD A SEVERE STORM AND I NOTICED THAT I HAD LEAKING INSIDE MY BACK PASSENGER SIDE DOOR. I RETURNED MY VEHICLE TO THE DEALERSHIP AND IT SAID THAT THERE IS NOTHING THEY CAN DO TO FIX THE PROBLEM BECAUSE IT IS DUE TO THE DESIGN OF THE VEHICLE. THE DEALER TOLD ME TO LET DIRT BUILD UP ON MY CAR AND MAYBE THE DIRT PARTICLE WOULD DIVERT THE WATER THE OTHER DAY, I WAS WASHING MY VEHICLE AND WHEN I HOSED THE BACK DOOR AREA IN ADDITION TO WATER GETTING INSIDE MY VEHICLE AGAIN, IT ALSO CAUSED MY DOOR TO CONTINUOUSLY LOCK AND UNLOCK. IT WAS AS IF HOSING MY CAR WAS CAUSING AN ELECTRICAL SHORTAGE. I WAS AFRAID MY VEHICLE WAS GOING TO CATCH ON FIRE. I CONTACTED RANGE ROVER OF NORTH AMERICA IN ADDITION TO THE DEALERSHIP AND RANGE ROVER, NORTH AMERICA TOLD ME THEY WOULD NOT DO ANYTHING TO REPAIR MY VEHICLE.
10965930 2017-03-03
2016 LAND ROVER RANGE ROVER EVOQU
MY VEHICLE HAS BRAKES THAT CATCH SO HARD WHEN YOU PRESS THE PEDAL LIGHTLY THAT THE FRONT END OF THE CAR DIPS DOWN. I WAS EXITING AN OFFRAMP AND THE CAR SLID SIDEWAYS AND I WAS NEAR HAVING A COLLISION. IT HAS BEEN IN THE SHOP FOR THIS NUMEROUS TIMES. NEIL AT LAND ROVER OF SAN DIEGO TODAY TOLD ME THAT HE DID NOTICE IT WHEN WE DROVE DIFFERENT CARS BACK TO BACK. THE CAR IS ALSO LEAKING COOLANT AND YOU CAN SMELL IT IN THE CABIN. FROM WHAT I READ THIS IS HAZARDOUS. THIS HAS NOT BEEN RESOLVED BY THE DEALER AND THEY JUST TRY TO COVER IT UP BY TOPPING OFF THE COOLANT. IT IS SUPPOSED TO BE A SEALED PRESSURIZED SYSTEM. MY LAST PROBLEM IS THE REAR HATCH DOES NOT ALWAYS CLOSE PROPERLY OR ALL THE WAY. TOLD BY SHOP FOREMAN THAT THERE WAS AN "ADVISORY" TO CHANGE OUT THE BOLTS THAT HOLD THE REAR HATCH ON. I DID NOT SEE ANY TSB FOR THAT ANYWHERE. THESE ARE ALL SAFETY ISSUES AND LAND ROVER IS NOT WILLING TO HELP ME GET THEM RESOLVED.
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