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11382904 2020-10-15
2014 TOYOTA SIENNA
ON OCTOBER 15TH AT APPROXIMATELY 3:30 PM (CT) MY 2014 TOYOTA SIENNA WAS PARKED IN MY DRIVEWAY WITH THE ENGINE ON, UNATTENDED, WHEN IT MOVED FORWARD UP THE SLIGHT INCLINE OF MY DRIVEWAY, STRUCK ANOTHER VEHICLE THAT WAS PARKED IN THE GARAGE AND KEPT MOVING FORWARD UNTIL IT STRUCK THE FRONT WALL OF THE GARAGE. PRIOR TO THE ACCIDENT, I HAD REVERSED THE VAN OUT OF THE GARAGE AND LEFT THE VAN IGNITION ON AND IN PARK AS I EXITED. I KNOW FOR CERTAIN THAT THE VAN WAS IN THE PARK POSITION SINCE THE AUTOMATIC LOCKS LET ME EXIT THE VEHICLE WITHOUT HAVING TO MANUALLY UNLOCK THEM AND THE ALARMS DID NOT SOUND AS I EXITED. THE VAN ALSO DID NOT ROLL FORWARD IR BACKWARD AS I EXITED. I THEN WALKED IN FRONT OF THE VAN TO ENTER MY HOUSE THROUGH THE GARAGE. I WAS IN THE HOUSE FOR LESS THAN 5 MINUTES WHEN I HEARD THE LOUD CRASH OF THE VAN STRIKING THE GARAGE WALL. MY TOYOTA SIENNA WAS MANUFACTURED ON JUNE 6, 2014. AFTER THE ACCIDENT I DISCOVERED THERE IS AN ACTIVE RECALL (RECALL: TRANSMISSION SHIFT CABLE/ROLLAWAY/FMVSS 102) FOR AN ISSUE THAT CAUSES ROLLAWAYS EFFECTING CARS MANUFACTURED BETWEEN JUNE 17, 2014 THROUGH JUNE 24, 2014. I TOOK MY VAN TO TOYOTA EXPECTING MY ISSUE TO BE RELATED TO THIS RECALL. TOYOTA HAD THE BLACK BOX INSPECTED AND THE TRANSMISSION INSPECTED AND DETERMINED THEY WERE NOT LIABLE SINCE THEY WERE NOT ABLE TO REPLICATE THE ISSUE AND DID NOT FIND ANY DEFECTS. WHEN I TOOK MY CAR IN ORIGINALLY THE TECHNICIAN STATED THAT THERE WAS NOT A GOOD WAY TO DETERMINE IF THE SHIFT CABLE WAS DEFECTIVE AND THEY WERE SIMPLY REPLACING THE PART AS PART OF THE RECALL, WHICH MY CAR DID NOT QUALIFY FOR SINCE IT WAS MANUFACTURED 11 DAYS PRIOR. A CAR SHOULD NEVER MOVE ITSELF FROM THE PARK POSITION AND SOMETHING HAS TO BE FAULTY WITH THE CAR IN ORDER FOR IT TO DO SO.
11174570 2019-02-04
2015 TOYOTA SIENNA
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. AFTER THE CONTACT PLACED THE GEAR IN PARK, SHE COULD NOT SHIFT OUT OF THE PARK POSITION. THE CONTACT SHUT OFF THE VEHICLE AND IT WOULD NOT RESTART. IN ADDITION, THE BRAKE OVERRIDE MALFUNCTION INDICATOR ILLUMINATED AND "VISIT YOUR DEALER" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO POWAY TOYOTA (13631 POWAY RD, POWAY, CA 92064, (858) 486-2900) TO BE DIAGNOSED, BUT THE RESULTS WERE PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,043.
11162105 2018-12-13
2014 TOYOTA SIENNA
VEHICLE STOPPED ABRUPTLY WITH A SHAKE WHILE REDUCING SPEED AT A TRAFFIC SIGNAL. I WAS IN THE MIDDLE OF THE ROAD. A MILD BURNING SMELL CAME OUT FROM THE HOOD. THE CAR WAS SERVICED ONE MONTH BACK AND AS PART OF IT THEY DID 128 POINT( DO NOT REMEMBER EXACT NUMBER ) AND ALL REPORTED ISSUES WERE FIXED. AROUND $1000/- WAS SPENT ON THE CAR. SINCE BATTERY WAS JUST 1 YEAR OLD, I DID NOT EXPECT A PROBLEM WITH THE BATTERY AS WELL. STILL I SWITCHED OFF ALL LIGHTS AND TRIED TO RESTART. THERE WAS NO FURTHER RESPONSE FROM THE VEHICLE. I WAS BLOCKING TRAFFIC FROM BEHIND AND POLICE CAME TO CONTROL TRAFFIC. ONLY OPTION WAS TO TOW THE VEHICLE. I TOOK IT TO THE SAME TOYOTA AUTHORIZED SERVICE CENTER WHERE I DID THE PREVIOUS SERVICE ( I HAD PURCHASED THE CAR FROM THE SAME DEALER ). NEXT DAY TOYOTA SERVICE STAFF CALLED ME AND ASKED DETAILS OF WHAT HAPPENED. BY EVENING THEY SAID THAT SOME SPRING BREAK IN CYLINDER 4 WHICH CLOGGED AT SOME OTHER PART WITHIN THE ENGINE. IN THE PROCESS, THERE ARE SCRATCHES IN OTHER PARTS AND THE ENGINE OIL WAS FILLED WITH METAL PARTS. SENIOR TECHNICIAN SAID THIS IS A MAJOR ISSUE AND THEY HAVE INVITED TOYOTA FIELD ENGINEER TO COME AND INSPECT THE ENGINE AND ASSOCIATED ISSUES. PRELIMINARY ASSESSMENT IS THAT THE ENGINE MIGHT NEED A REPLACEMENT AS CHANGING FEW PARTS MAY NOT BE SUFFICIENT TO KEEP THE VEHICLE SAFE BACK ON STREET. INCIDENT HAPPENED IN CITY STREET AND WHEN THE SPEED WAS LOWERED TO 20. TODAY IS MONDAY, BUT TOYOTA DEALER WHO IS DOING THE SERVICE HAS NOT UPDATED ME YET WITH THE MAGNITUDE OF COMPLETE PROBLEM NOR THE TIME THEY NEED. I AM HEART BROKEN TO HEAR THAT THE ROUGH ORDER MAGNITUDE COST TO FIX THE CAR IS BETWEEN $18K TO $20K.
11149960 2018-11-01
2014 TOYOTA SIENNA
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. ONCE THE GEAR WAS PLACED IN NEUTRAL, THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO GULLO TOYOTA OF CONROE (LOCATED AT 500 INTERSTATE 45 S, CONROE, TX 77304, (936) 441-4141) WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE DETACHED AND NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 46,423. *DT CONSUMER STATED CAR WAS REPAIRED. UPDATED 01/31/19*JB
11046959 2017-10-01
2016 TOYOTA SIENNA
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V585000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION TOYOTA ARAPAHOE AT 303-578-6111 AND WAS INFORMED THAT SHE WOULD RECEIVE A CALL BACK WHEN THE PARTS ARRIVE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL THE DEALER. THE CONTACT MENTIONED THAT THE DRIVER'S DOOR FAILED TO OPEN COMPLETELY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS DISTRIBUTION. *TT CONSUMER STATED DRIVER'S SIDE SLIDING. POWER DOORS HAD BEEN TURNED OFF WHEN RECALL RECEIVED IN OCT OR NOV 2016. UPDATED 8/13/18*JB
10990866 2015-01-02
2015 TOYOTA SIENNA
I HAVE A 2015 TOYOTA SIENNA XLE WITH 35,800 MILES. - (NO SPECIFIC CONDITIONS OR DRIVING STYLES) IT IS ON IT'S THIRD TRANSMISSION (SECOND REPLACEMENT WAS AT 29,800 MILES) - NEWEST RECALL ON THE SIDE DOORS OPENING RANDOMLY. - (NO SPECIFIC CONDITIONS OR DRIVING STYLES. HAPPENS COMPLETELY RANDOMLY) CRUISE CONTROL LEVER LIGHT FLICKERING. IT WAS REPLACED THREE TIMES NOW. IT WAS JUST REPLACED THE THIRD TIME RECENTLY, SO I'LL SEE IF IT HAPPENS AGAIN. - (NO SPECIFIC CONDITIONS OR DRIVING STYLES. HAPPENS COMPLETELY RANDOMLY) DASH RANDOMLY FREEZES FOR ABOUT 5 MINUTES AND THEN RESETS TO THE DEFAULT SETTINGS (IT HAS HAPPENED SEVEN TIMES AND CONTINUING) AND TOYOTA STILL CANNOT FIGURE OUT THE PROBLEM. - (WHILE DRIVING ON A CLEAR DAY ON A CITY STREET) CLIMATE CONTROL SHUT OFF COMPLETELY BY ITSELF WITHOUT TOUCHING ANY BUTTONS WHILE DRIVING. I WAS ABLE TO TURN IT BACK ON, BUT IT SHOULD NOT SHUT OFF WITHOUT ANY ACTION. - BAD SUPPORT BEARING FOR AXLE ON FRONT PASSENGER SIDE (22,900 MILES)
10969454 2016-12-01
2015 TOYOTA SIENNA
WHEN AMBIENT TEMP IS BELOW FREEZING AND VEHICLE IS COLD THE ENGINE REVS UP FROM BELOW 1000 RPM TO NEARLY 1500 RPM WHEN COMING TO A STOP AND THE VEHICLE WANTS TO LURCH FORWARD. I MUST BE ON THE BRAKE TO PREVENT LURCHING FORWARD. IT REVS UP AS THE TRANSMISSION IS DOWNSHIFTING. DEALER SAYS IT IS NORMAL. THIS IS NONSENSE.
10898595 2016-01-30
2015 TOYOTA SIENNA
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS NOT DRIVING NORMALLY AND IT FELT AS IF THE TRANSMISSION WERE FAILING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED DUE TO A MINOR CRASH IN WHICH THE CONTACT WAS INVOLVED. THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. THE VIN WAS NOT AVAILABLE.
10628681 2014-08-27
2014 TOYOTA SIENNA
TL - THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V414000. THE CONTACT STATED WHILE THE KEY WAS IN THE IGNITION HE TURNED IT ON FOR THE POWER TO COME ON BUT THE ENGINE WAS OFF. THE CONTACT MENTIONED HE WAS ON A HILL AND PUT THE VEHICLE IN THE REVERSE POSITION WHILE THE ENGINE WAS STILL OFF AND THE VEHICLE BEGAN TO ROLL BACKWARDS. THE CONTACT STATED HE WAS UNABLE TO STOP THE VEHICLE WHEN APPLYING THE BRAKES. THE CONTACT MENTIONED THE VEHICLE STOPPED ONCE IT HIT A FLAT SURFACE AND HE TURNED THE VEHICLE ON. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. BT
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