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11408056 2018-01-01
2018 JEEP COMPASS
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD NOT PROPERLY ACCELERATE AND THE TRANSMISSION WOULD NOT PROPERLY CHANGE GEARS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KEENE JEEP LOCATED AT 410 WINCHESTER ST, KEENE, NH 03431 WHO REPLACED THE ENGINE BUT THE FAILURES CONTINUED TO OCCUR. ALSO, WHILE DRIVING 35 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CRUISE CONTROL SYSTEM WOULD NOT DEACTIVATE CAUSING THE DRIVER TO CRASH INTO A TREE STUMP. NO INJURIES WERE REPORTED, NO POLICE REPORT WAS TAKEN. THE ODOR OF COOLANT WAS ALSO PRESENT INSIDE THE VEHICLE CAUSING THE DRIVER TO BECOME ILL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER CONTEMPORARY JEEP LOCATED AT 30 HAMMOND RD, MILFORD, NH 03055 AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 20,000.
11376903 2020-11-28
2018 JEEP COMPASS
I WAS ON THE WAY HOME FROM PURCHASING A USED 2018 JEEP COMPASS WITH 24000 MILES AND THE VEHICLE DIED TWICE WITHIN A COUPLE OF MINUTES WHEN WE PULLED OFF THE I INTERSTATE TO GET SOME FOOD. IT WAS WHEN WE WERE JUST COASTING INTO OUR DESTINATION. THE COMPASS'S PARKING BRAKE LIGHT THEN CAME ON AND A DASH MESSAGE READ "VEHICLE CANNOT SHIFT WHILE MOVING" OR SOMETHING TO THAT EXTENT. IT THEN TURNED OVER MULTIPLE TIMES BEFORE STARTING BUT DROVE FINE FOR THE REMAINDER OF THE DRIVE HOME. HOPING THIS DOES NOT CONTINUE THROUGH THE LIFE OF THE VEHICLE.
11258757 2019-09-28
2017 JEEP COMPASS
VEHICLE SHUTS OFF WHILE IDLE AT STOPS. THE CAR RESTARTS EVERY TIME THE VEHICLE BEGINS TO MOVE AGAIN.
11257662 2019-08-15
2018 JEEP COMPASS
NARRATIVE: IN AUGUST 2019, I WAS DRIVING FROM MY HOME TOWARD THE HIGHWAY AT APPROXIMATELY 35 MPH WHEN MY 2018 JEEP COMPASS LOST POWER. I COULD NOT ACCELERATE SO I COASTED TO THE SIDE OF THE ROAD AND SHIFTED INTO PARK. (LUCKILY, I HAD NOT REACHED THE HIGHWAY AND WAS NOT IN DANGER OF BEING REAR-ENDED DUE TO THE SUDDEN LOSS OF ACCELERATION!) I NOTICED THE PARKING BRAKE HAD ENGAGED AND I COULD NOT RELEASE IT. THE LOW OIL LIGHT THEN FLASHED ON. I TURNED OFF THE VEHICLE AND RESTARTED IT, BUT IT WOULD NOT SHIFT INTO DRIVE. THE D BUTTON WAS FLASHING, BUT THE VEHICLE WOULD NOT GO IN GEAR. I TURNED THE VEHICLE OFF AND ON TWICE MORE UNTIL IT FINALLY ALLOWED ME TO SHIFT INTO DRIVE. I ATTEMPTED A K-TURN IN A DRIVEWAY TO DRIVE THE VEHICLE BACK TO MY HOME, WHEN THE VEHICLE LOST POWER AGAIN, THE PARKING BRAKE ENGAGED AND THE LOW OIL LIGHT REAPPEARED. I TURNED THE ENGINE OFF AND ON AND AGAIN I COULDN'T MOVE. I WAITED FOR 5 MINUTES AND FINALLY WAS ABLE TO RELEASE THE PARKING BRAKE AND SHIFT INTO REVERSE. I SHIFTED TO DRIVE AFTER EXITING THE DRIVEWAY AND AFTER DRIVING 1/8 OF A MILE THE POWER FAILED AGAIN. AFTER WAITING ANOTHER FEW MINUTES, I WAS ABLE TO DRIVE HOME TO PARK IN MY DRIVEWAY AND ASKED MY HUSBAND TO CHECK THE OIL. THE OIL RESERVOIR WAS PRACTICALLY EMPTY! WE CONTACTED THE DEALERSHIP AND WE WERE TOLD TO PUT SOME OIL IN IT AND DRIVE IT TO THE DEALERSHIP FOR A SERVICE APPOINTMENT. COMMENTS: THIS OCCURRENCE PUT ME IN A VERY UNSAFE SITUATION THAT CAUSED ME GREAT ANXIETY. I HATE TO THINK WHAT COULD'VE HAPPENED ON OUR VERY BUSY HIGHWAY THAT I TRAVEL ON FOR MANY MILES DAILY. THIS VEHICLE NEEDS TO GIVE THE DRIVER A WARNING BEFORE THE OIL LEVEL IS SO LOW IT STOPS THE VEHICLE IN THE MIDDLE OF TRAFFIC! I HAVE READ MANY TESTIMONIALS FROM OTHER JEEP COMPASS OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. I DON'T FEEL SAFE DRIVING THIS JEEP WITH MY FAMILY!
11254397 2019-09-09
2018 JEEP COMPASS
MY BRAKE ENGAGED YESTERDAY WHILE TRAVELING ON A CITY STREET. I WAS STOPPED AT A LIGHT. I PUSHED THE GAS TO MAKE MY VEHICLE ACCELERATE WHEN THE LIGHT TURNED GREEN. MY VEHICLE WOULD NOT MOVE. THE BRAKE WAS ENGAGED. AFTER CONFIRMING NOTHING HAD HIT THE BRAKE BUTTON. I PUSHED THE BRAKE RELEASE. THE VEHICLE STILL WOULD NOT GO FORWARD. THERE WERE IMAGES ON THE SCREEN THAT INCLUDE AN A!, ENGINE SYMBOL, ETC. I PUSHED THE BUTTON TO RESTART THE CAR. IT WOULD NOT START. THE BRAKE WAS ENGAGED AGAIN. THIS IS THE THIRD TIME THIS HAS HAPPENED TO MY VEHICLE. IT IS VERY DANGEROUS WHEN THIS HAPPENS ON A MAJOR STREET DURING PEAK HOURS OF TRAFFIC. DURING ONE OF THE TIMES MY VEHICLE RESPONDED LIKE THIS. THE OIL LIGHT WAS ON. I WENT TO THE CLOSEST FACILITY TO GET MY VEHICLE CHECKED. THEY SAID THERE WAS NO OIL IN MY VEHICLE ON APRIL 17, 2019. I HAD JUST HAD MY OIL CHANGED.
11244069 2019-08-14
2018 JEEP COMPASS
FIRST OFF. I HAVE A 2018 JEEP COMPASS THAT'S I GOT A FEW WEEKS AGO AND I'M NOTICING NOW THAT MY BRAKES ARE ALREADY TERRIBLY GRINDING, THE ENGINE GETS WAY TOO HOT EVEN THOUGH THE INDICATOR IS ALWAYS NEUTRAL AND NEVER MOVES EVER. ALSO THE MPG IS ABSOLUTE CRAP AND I THINK IT HAS TO DO WITH THE ENGINE SYSTEM ITSELF CAUSING PROBLEMS. I LOST 45 MILES ACCORDING TO THE INDICATOR AND REALLY ONLY WENT 12 MILES BACK FROM WORK. THAT SHOULDN'T BE RIGHT.
11195822 2019-04-08
2018 JEEP COMPASS
OVER THE PAST WEEK, I HAVE HAD ABOUT 10 INSTANCES WHERE MY NEW (6 MONTH OLD - ~5K MILE) JEEP COMPASS DIED IN THE MIDDLE OF DRIVING. I WAS UNABLE TO ACCELERATE, MOVE, OR ANYTHING. THE ONLY ACTION I COULD DO WAS TO BRAKE. DURING A HANDFUL OF THESE INSTANCES, I WAS IN A PARKING GARAGE, GAS STATION OR ON A SIDE STREET WHERE I WAS ABLE TO SAFELY PULL OVER AND FIGURE OUT HOW TO RESOLVE THE ISSUE. THE OTHER TIMES, I WAS DRIVING TO/FROM WORK IN THE CITY OF BOSTON. THESE EVENTS WERE EXTREMELY TERRIFYING AND THERE WAS NOTHING I COULD HAVE DONE WITHOUT WARNING TO PREVENT BEING STUCK IMMOBILE IN THESE INTERSECTIONS. WHEN THIS HAPPENS, I HAVE TO PUT THE CAR IN PARK, REMOVE THE PARKING BRAKE (WHICH AUTOMATICALLY TURNS ON WHILE DRIVING), THEN SHUT OFF THE CAR, THEN TURN ON THE CAR AGAIN (WHERE THE ENGINE TURNS OVER A FEW TIMES FIRST), THEN IT'S "GOOD" TO DRIVE AGAIN. I TOOK THE CAR TO MY JEEP DEALER (WHERE I PURCHASED THE VEHICLE) TO HAVE THE ISSUE INSPECTED/OIL CHANGED. AS A RESULT, THEY CONCLUDED THAT THE ENGINE ON MY JEEP HAS AN UNRESOLVABLE ISSUE FROM THE MANUFACTURER WHERE THE ENGINE BURNS OIL MORE THAN ADVERTISED, UNLIKE THE 2016 VERSION OF THIS VEHICLE.THEY CONFIRM THAT NO MESSAGE OR ENGINE LIGHT CODE APPEARED, AND THE ONLY WAY TO PREVENT THIS WOULD BE TO CHECK THE OIL CONSTANTLY. THEY SHOWED A PRINT OUT FROM THEIR SYSTEM THAT STATED MY CAR HAS 5 QUARTS OF OIL, AND EACH 1 QUART OF OIL SHOULD LAST ~5K MILES. THEREFORE, THE OIL SHOULD NOT BE LOW ENOUGH TO STALL AN ENGINE @ 6 MONTHS/5K MILES. THIS IS ABSOLUTELY NOT ACCEPTABLE IN A NEW VEHICLE. I HAVE NO INDICATION WHEN A PROBLEM EXISTS. IF I RECEIVED SOME SORT OF WARNING/DASHLIGHT (REALLY ANYTHING), I WOULD KNOW THE CAR IS NOT SAFE TO DRIVE UNTIL AN ISSUE IS ADDRESSED. HOWEVER, THIS DOES NOT HAPPEN, SO I HAVE TO MANUALLY CHECK THE OIL WHEN I HAVE NO EXPERTISE IN DOING SO IN ORDER TO IDENTIFY THE ISSUE.
11055962 2017-12-21
2017 JEEP COMPASS
NOZZLE AT FUEL PUMP WAS STUCK INSIDE THE GAS CAP AND TANK. BOTH FUEL STATION STAFF & I ATTEMPTED TO REMOVE THE NOZZLE FROM THE GAS TANK BUT IT WOULD NOT COME OUT. WE HAD TO USE A PIECE OF METAL TO PRY OUT THE NOZZLE. THERE IS A METAL NOTCH ON THE GAS NOZZLE THAT ONCE INSERTED BECOMES LODGED ON THE INNER LIP OF THE GAS CAP AND YOU CANNOT REMOVE IT. THIS IS A SERIOUS DEFECT IN THE GAS TANK DESIGN AND COULD CAUSE SAFETY ISSUE ESPECIALLY IF THE GAS NOZZLE CONTINUES TO PUMP GAS AND THE TANK IS FULL.
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