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11231538 2019-07-06
2009 KIA SORENTO
VEHICLE WAS TRAVELING AT 65 MPH AND THE ESC LIGHT CAME ON SLOWING THE VEHICLE TO 30 MPH ON THE HIGHWAY. WE WERE ALMOST HIT FROM BEHIND. THIS IS HAPPENING 2-3 TIMES A DAY. VEHICLE HAS TO BE TURNED OFF AND RESTARTED EVERY TIME. THIS IS A LIFE THREATENING INCIDENT WAITING TO HAPPEN. TAKEN TO DEALER NO RECALL. VEHICLE WAS IN MOTION EVERY TIME THE ESC/ENGINE LIGHT CAME ON.
11128582 2018-09-09
2008 KIA SORENTO
SUNDAY SEPT 9TH AT AROUND 9 - 9:30 AM I SMELLED SMOKE AND WALKED AROUND THE HOUSE AND SMELLED THAT IT WAS COMING FROM THE GARAGE. WHEN I OPENED THE DOOR I SAW FLAMES UNDERNEATH THE CAR AND SMOKE AND FIRE ON TOP OF THE HOOD. I CALLED THE PALM BAY FIRE DEPARTMENT WHEN THEY GOT THERE THEY PUT THE HOSE ON THE CAR UNTIL THE FIRE WAS OUT THEY HAD TO CUT THE HOOD IN ORDER TO FINISH PUTTING OUT THE FIRE. THEY FIRE MARSHALL CAME AND INSPECTED THE VEHICLE IT COULD HAVE BEEN AN ELECTRICAL PROBLEM. WHEN I CALLED KIA CUSTOMER SERVICE THEY GAVE ME A CLAIM NUMBER AND THEY TOLD ME WHAT WOULD YOU LIKE KIA DO FOR YOU . THE CUSTOMER SERVICE AGENT SAID THEY WILL GIVE THE CLAIM TO THE RIGHT DEPARTMENT AND THEY WILL GET BACK TO ME IN 3 TO 5 BUSINESS DAYS. THIS HAPPENED WHILE THE CAR WAS PARKED IN THE GARAGE AND IT HADN'T BEEN TURNED ON SINCE FRIDAY . THIS VEHICLE WAS A 2008 SORENTO WITH LESS THAN 90,000 MILES IT WAS IN GREAT CONDITION ALSO.
10545514 2013-09-25
2008 KIA SORENTO
TWO DAYS AGO THE CHECK ENGINE LIGHT ILLUMINATED (AND STAYED ON) WITH INTERMITTENT ELECTRONIC STABILITY CONTROL OFF LIGHT ILLUMINATED; VEHICLE ACCELERATION BECAME SLUGGISH AND SOMETIMES UNRESPONSIVE. VEHICLE CODES USING OBDII POCKETSCAN SHOWED ACTIVE AND STORED CODES OF P2138 (ACCELERATOR), P2127 (ACCELERATOR) AND P2106 (LIMP MODE). I MADE AN APPOINTMENT TO TAKE IT TO THE DEALERSHIP ON 09/25/13. ON THE DAY OF APPOINTMENT THE CHECK ENGINE LIGHT WAS NOT ILLUMINATED, BUT THE DEALERSHIP FOUND STORED CODES IN THE COMPUTER OF P2138, P2127 AND P2106. THE DEALERSHIP REFUSED TO FIX THE VEHICLE EVEN THOUGH IT WAS STILL UNDER WARRANTY BECAUSE THERE WAS NOT AN ACTIVE CODE (CHECK ENGINE LIGHT) ON AT THE TIME OF THE APPOINTMENT AND THE PART WAS FUNCTIONING PROPERLY FOR THE TIME BEING. WHEN ASKED IF IT WAS THEIR POLICY OR KIA MOTORS POLICY NOT TO REPLACE COMPONENTS THAT WERE FAILING, THEY STATED IT WAS KIA MOTORS POLICY. THIS IS THE SECOND TIME THE ACCELERATOR ASSEMBLY HAS FAILED IN THIS VEHICLE. THE LAST FAILURE WAS 08/23/12 AT 27,545 MILES. A VAST MAJORITY OF THE COMPLAINTS WITH NHTSA FOR THIS MAKE, MODEL AND YEAR VEHICLE INVOLVE THESE CODES AND THIS COMPONENT. A SERIOUS ACCIDENT, OR LOSS OF LIFE SHOULD NEVER BE THE DETERMINING FACTOR WHEN MAKING A DECISION THAT A MANUFACTURER SHOULD TAKE ACTION TO CORRECT A FAULTY COMPONENT; BY THEN IT IS MUCH TOO LATE. *JS
10526018 2013-07-20
2008 KIA SORENTO
DRIVING ON A SURFACE STREET WITH A 40 MPH SPEED LIMIT. CAR SUDDENLY LOST POWER AND COULD NOT GET SPEED ABOVE 20 MPH. WE WERE LUCKY THAT THERE WASN'T MUCH TRAFFIC ABOUT AS THIS COULD DEFINITELY HAVE CAUSED AN ACCIDENT. WHEN THIS HAPPENED BOTH THE ESC OFF LIGHT AND THE CHECK ENGINE LIGHT CAME ON. WE HAD TO LEAVE OUR CAR IN NEVADA AND GET A RENTAL CAR TO GET HOME TO ARIZONA, WE HAVE NO IDEA WHEN WE WILL GET OUR CAR FIXED AND BACK HOME. WE WERE OWNERS OF A KIA RONDO AND THE SAME THING HAPPENED TO THAT VEHICLE TOO (NO LONGER OWN THAT ONE). THIS VEHICLE NEEDS TO BE RECALLED IMMEDIATELY AND KIA NEEDS TO ADMIT THAT THERE IS SOMETHING SERIOUSLY WRONG AND THAT THEY WILL TAKE RESPONSIBILITY FOR FIXING IT. TOO MANY OWNERS HAVING EXACTLY THE SAME PROBLEM, WE SHOULD NOT BE IGNORED. *TR
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