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11415388 2021-04-28
2014 AUDI Q5
WHILE DRIVING, THE ELECTRONIC POWER STEERING FAILED, ALMOST CAUSING A HEAD ON COLLISION. MY DAUGHTER WAS TURNING LEFT WHEN SUDDENLY SHE WAS UNABLE TO PROPERLY STEER. THANKFULLY, SHE WAS ABLE TO VEER OFF THE ROAD SAFELY. THIS PART HAS BEEN RECALLED ON THE AUDI SQ5, BUT NOT THE Q5. ACCORDING TO MY RESEARCH, MULTIPLE AUDI Q5 OWNERS HAVE COMPLAINED ABOUT THIS SERIOUS SAFETY ISSUE.
11383444 2020-12-01
2013 AUDI Q5
1. ADAPTIVE LIGHT NOT FUNCTIONING. WARNING LIGHT FLASHING FOR OVER A YEAR NOW. " ADAPTIVE LIGHT DEFECTIVE" SYMBOL FLASHING. 2. AC/HEATING FAN "SQUEALING" LOUDLY. BEGAN ABOUT A MONTH AGO.
11221464 2019-05-01
2013 AUDI Q5
COOLANT PUMP BECAME BLOCKED IN MY 3.0 ENGINE VEHICLE, MEANING AT RISK FOR OVERHEATING. THIS MAY BE A SIMILAR PROBLEM TO THE 2.0 VEHICLE, FOR WHICH THERE HAVE ALREADY BEEN 2 RECALLS.
11202771 2019-02-11
2012 AUDI Q5
TIMING CHAIN JUMPED AT 63,000 MILES. AND VEHICLE ALSO NEEDED CYLINDER HEAD REPLACEMENT.
11104767 2018-06-27
2014 AUDI Q5
I HAVE JUST BEEN TOLD TODAY THAT AUDI PREVIOUSLY ISSUED A RECALL, THEIR NUMBER 19M1, FOR THESE CARS INCLUDING MY CAR (2.0T ENGINE) TO REPROGRAM THE AUXILIARY COOLANT PUMP TO PREVENT FIRES. ALTHOUGH I HAVE HAD THE CAR MAINTAINED BY AUDI, AND HAVE HAD OTHER RECALLS PERFORMED BEFORE AND AFTER THIS PERIOD, I HAVE NEVER RECEIVED THIS RECALL NOTICE FROM AUDI. MY CONCERN IS THAT THERE ARE RECALLS THAT ARE APPARENTLY NOT BEING SENT OUT. I'VE NEVER HAD THIS RECALL MENTIONED BY ANY DEALERSHIP WHILE I WAS THERE FOR OTHER PURPOSES, EITHER. AUDI HAS ISSUED A NEW SECOND RECALL STATING THAT THE ENTIRE PUMP WILL NEED TO BE REPLACED BUT THEY ARE DRAGGING THEIR HEELS, CLAIMING IT WILL BE MORE THAN SIX MONTHS (2019) BEFORE THEY HAVE ANY IDEA OF A PROGRAM TO ADDRESS THE ISSUE. SIX MONTHS TO ACT ON A FIRE DANGER IS ARGUABLY IRRESPONSIBLE.
11103602 2018-06-22
2013 AUDI Q5
NO INCIDENT HAS OCCURRED.....YET. THIS IS A RECALL FOR THE ELECTRICAL COOLANT PUMP. 19N4. NOTICE RECEIVED 6/22/18.
11101630 2017-11-14
2013 AUDI Q5
TL* THE CONTACT OWNED A 2013 AUDI Q5. WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE WAS SEEN UNDER THE HOOD. THE CONTACT WAS NOT ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD DUE TO HEAVY TRAFFIC ON THE INTERSTATE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURIES. THE VEHICLE BURST INTO FLAMES, WHICH WERE EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS FILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INSURANCE LOT WHERE IT WAS DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V622000 (ELECTRICAL SYSTEM) AND 18V229000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *JS
11036035 2017-10-21
2013 AUDI Q5
AUXILIARY WATER PUMP CAUGHT ON FIRE. CAR WAS PARKED. NOTICED SMOKE COMING FROM UNDER HOOD. OPENED HOOD AND FOUND FLAMES (VERY SMALL). WAS ABLE TO PUT IT OUT WITHOUT VEHICLE DAMAGE. TOWED TO DEALER AND AM AWAITING RESULTS FROM AUDI
10661191 2014-11-17
2012 AUDI Q5
MY VEHICLE IS EQUIPPED WITH OPTIONAL KEYLESS ENTRY/OPERATION CALLED AUDI ADVANCED KEY. I DROVE THE VEHICLE USING THE KEYLESS FEATURE FOR APPROXIMATELY 15-20 MINUTES TO PICK UP CHILD FROM SCHOOL. THE KEY WAS IN MY PURSE AND PLACED IN THE FRONT PASSENGER SIDE SEAT. UPON RETURNING HOME, THE CAR WAS PARKED IN ITS USUAL OUTSIDE PARKING SPOT. I PLACED THE VEHICLE IN PARK, TURNED OFF THE VEHICLE AND UNLOCKED ALL DOORS USING THE BUTTON ON THE DRIVER SIDE DOOR (ALL DOORS ARE SET TO AUTOMATICALLY LOCK UPON DRIVING THE VEHICLE ABOVE 5MPH). NEVER MOVING MY PURSE AND KEY FROM THE FRONT SEAT WHERE INITIALLY PLACED, I EXITED THE VEHICLE AND CLOSED THE DOOR TO RETRIEVE MY CHILD. UPON CLOSING THE DOOR, THE VEHICLE BEEPED AND LOCKED THE DOORS AUTOMATICALLY - WHICH WOULD HAVE BEEN UNUSUAL IN ANY CIRCUMSTANCE EVEN IF THE KEYS WERE OUTSIDE THE VEHICLE. AUDI ADVANCED KEY SYSTEM SHOULD NOT ALLOW A VEHICLE TO LOCK WHEN KEYS ARE INSIDE THE VEHICLE. THIS CAUSED MY CHILD TO BE STRANDED, STILL STRAPPED TO HIS CAR SEAT (2-YEARS OLD) FOR OVER HALF AN HOUR UNTIL THE FIRE DEPARTMENT ARRIVED. A CALL TO 911 EMERGENCY SERVICES WAS MADE AND FIRE DEPARTMENT RESPONDED. THE VEHICLE IS WELL MAINTAINED ONLY BY AN AUDI DEALERSHIP BASED ON THE MANUFACTURER'S RECOMMENDED SERVICE TIMELINE AND HAS NEVER BEEN IN AN ACCIDENT. POTENTIAL CAUSES MAY INCLUDE FAULTY CPU PROGRAMMING AND/OR ELECTRICAL SYSTEMS. BASED ON INTERNET SEARCHES, PROBLEM APPEARS MORE FREQUENT THAN NORMAL - ESPECIALLY WITH TRUNK ACCESS. LUCKILY THIS INCIDENT WAS NOT DURING A HOT SUMMER DAY, BUT CAN POSE RISK TO SMALL CHILDREN. *TR
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