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11384137 2019-08-01
2013 GMC TERRAIN
MY 2013 GMC TERRAIN DIED WHILE I WAS DRIVING DOWN THE ROAD, IT WAS FOUND TO HAVE EXCESSIVE OIL CONSUMPTION, NONE OF THE WARNING LIGHTS IN THE CAR CAME ON NOT EVEN THE OIL LIGHT TO INDICATE LOW OIL. THE CAR HAD BAD PISTON RINGS WHICH WAS PART OF THE CAUSE. GM KNEW ABOUT THIS ISSUE BUT DIDN'T PROPERLY NOTIFY EVERYONE INVOLVED. I KNEW NOTHING ABOUT THIS ISSUE UNTIL IT HAPPENED TO ME & LATER RECEIVED A LETTER STATING MY CAR WAS INADVERTENTLY LEFT OUT OF THE INITIAL SCA. THE FACT THAT THESE CARS DIE WHILE DRIVING WITHOUT ANY WARNING IS EXTREMELY DANGEROUS. I HAVE CHILDREN THAT WERE IN THE CAR WHEN THIS HAPPENED WE ARE LUCKY WE DIDN'T HIT ANYONE AND NO ONE HIT US. GM HAS BEEN UNWILLING TO HELP WITH ANY OF THIS
11300673 2020-01-19
2013 GMC TERRAIN
ON A COLD 12 DEGREE DAY ON 1/19/2020 I WAS DRIVING MY 2013 GMC TERRAIN ON A BUSY STATE HIGHWAY DOING THE SPEED LIMIT OF 55 MPH. OUT OF NO WHERE I BEGAN TO SMELL THE ODOR OF BURNING OIL AND SEEN WHITE SMOKE COMING FROM THE REAR OF MY VEHICLE. AS SOON AS I NOTICED IT MY CAR'S GAUGES STARTED COMING ON. THE CHECK ENGINE LIGHT, A WARNING TO FOR "SERVICE STABILITRAK", THEN THE WARNING FOR "ENGINE POWER REDUCED". AT THE MOMENT MY CAR ALL THE SUDDEN SHUT OFF WHILE DRIVING DOWN A MAJOR HIGHWAY! THERE WAS NO POWER STEERING AND IT WAS VERY HARD FOR ME STEER MY CAR INTO THE PARKING LOT OF WALMART AND SAFELY OFF THE ROAD. ONCE IN THE PARKING LOT I GOT OUT OF THE CAR AND CHECKED MY OIL. SMOKE IS ROLLING OUT OF THE DIPSTICK SHAFT. I CHECK MY OIL WEEKLY DUE TO GM'S OIL CONSUMPTION ISSUES WITH THE 2013 GMC TERRAINS AND ON 1/15/2020 THE OIL WAS AT FULL, WAS OF NORMAL COLOR AND CONSISTENCY WHEN I FUELED AND CHECKED IT THAT DAY. SO I WAS SHOCKED TO SEE THAT THERE WAS NO OIL ON MY DIPSTICK AND INSTEAD A MILKY BROWNISH SLUDGE ON IT. I SENT MY FIANCE TO BUY ME 2 QUARTS OF OIL JUST TO GET IT TO THE WALMART SERVICE DEPARTMENT SO THEY COULD LOOK AT IT SINCE I WAS IN THE WALMART PARKING LOT. I ADDED THE OIL DROVE IT 100 YARDS TO THE SERVICE DEPT OF WALMART. THE SERVICE MAN PULLED IT INTO THE GARAGE AND THEN INFORMED ME A FEW MINUTES LATER THAT THE REAR MAIN SEAL BLEW AND OIL WAS FLOWING OUT OF IT. IT WAS NOT DRIVEABLE SO I HAD TO HAVE IT TOWED TO A GM DEALER. THE GM DEALER CALLED ME THIS MORNING 1/21/2020 TO INFORM ME THAT THE REAR MAIN SEAL BLEW DUE TO MOISTURE IN THE INTAKE AND A FROZE THE PCV MODULE AND CAUSED TO MUCH PRESSURE TO BUILD UP AND BLEW THE SEAL. THE DEALER QUOTED THE REPAIRS TO BE $2065.69 AND INFORMED ME THAT THE REPAIRS ARE NOT COVERED UNDER THE GM SERVICE BULLETIN #14882 BECAUSE MY VIN NUMBER IS NOT INCLUDED IN THE SERVICE BULLETIN.
11161957 2018-11-27
2015 GMC TERRAIN
THE ENGINE LIGHT CAME ON AFTER AN 3 DAYS AFTER OIL CHANGE AND BEGIN TO CUT OFF WHEN I WOULD ACCELERATE. I TOOK IT TO CARMAX AND THEY SAID IT WAS A FAULTY SENSOR WHICH WAS COVERED BY THE POWERTRAIN WARRANTY. CARMAX SUGGESTED I TAKE THE CAR TO A GMC DEALER FOR REPAIR. I TOOK THE CAR TO THE GMC DEALER, THEY REPAIRED IT AND 1 1/2 WEEKS LATER THE ENGINE LIGHT CAME ON AND THE CAR WAS CUTTING OFF AGAIN. I WENT TO THE GMC DEALER A SECOND TIME AND THEY SAID, "THEY COULD NOT DUPLICATE MY CONCERNS, THERE WAS NO PROBLEM WITH THE CAR, THE ENGINE LIGHT IS NOT ON AND THE CAR WAS DRIVEN FOR 10 MINUTES WITHOUT ANY ISSUES". AFTER DRIVING THE CAR FOR 5 DAYS, THE ENGINE LIGHT IS ON AGAIN AND THE CAR IS STALLING. I HAVE TO ACCELERATE OVER 10 - 20 MILES FOR THE CAR TO STAY ON. I KNOW THAT SOMETHING IS WRONG, I HAVE BEEN AFRAID TO DRIVE BECAUSE WITH THE CAR CUTS OFF ON ME AND NO ONE HAS GIVEN A REASON AS TO WHY. I DO NOT WANT TO GET HIT FROM BEHIND. I DRIVE THE HIGHWAY WITH A SMALL CHILD DAILY. I AM CONCERN THAT THIS ISSUE IS NOT BEING TAKEN SERIOUSLY. SOMETHING IS WRONG WITH THE CAR!!!
11141952 2018-10-22
2013 GMC TERRAIN
MY VEHICLE CURRENTLY HAS APPROX. 54K MILES AND I BEGAN EXPERIENCING SERIOUS, DANGEROUS DEFECTS WITH THE VEHICLE ON 9/12/2018 WHEN I WAS BACKING OUT A PARKING STALL MY CAR JUST COMPLETELY SHUT OFF WITH NO WARNING. I WAS ABLE TO PLACE IT IN PARK THEN RESTART IT AND DRIVE ABOUT A MILE BEFORE IT SHUT OFF AGAIN AS I WAS APPROACHING A STOP LIGHT. I HAD TO COAST THE CAR ONTO A NEARBY STREET OUT OF TRAFFIC FOR MY AND MY SON'S SAFETY. I WAITED A FEW MOMENTS AND WAS ABLE TO RESTART THE ENGINE ONCE MORE AND DROVE ABOUT 2 BLOCKS BEFORE IT SHUT OFF AGAIN IN THE MIDDLE OF AN INTERSECTION. I PULLED OVER AND CALLED THE GM DEALER WHERE I PURCHASED IT TO DETERMINE IF THERE HAD BEEN ANY RECALLS OR A WARRANTY. I WAS TOLD I WOULD HAVE TO COVER TOWING AND DIAGNOSTIC FEES AND WAS NOT ENTITLED TO ANY TYPE OF WARRANTY COVERAGE. I HAD A TEST OF THE BATTERY PERFORMED WHICH CAME BACK THAT THE BATTERY WAS NOT GOOD. I PURCHASED A NEW BATTERY AND HAD IT INSTALLED THAT NIGHT. ALTHOUGH, I HAD A NEW BATTERY I HAD ANOTHER EPISODE OF THE CAR SHUTTING OFF WITH NO WARNING AFTER TRYING TO BACK OUT A PARKING STALL. IT WILL ALSO PERIODICALLY JERK AND HESITATE TO ACCELERATE AT LOW SPEEDS OR WHEN TRYING TO ACCELERATE AFTER COMING TO A COMPLETE STOP. ON 10/22/18 AS I WAS ENTERING THE ON RAMP TO GET ON THE HIGHWAY IN RUSH HOUR TRAFFIC, THE CAR ENGINE SHUT OFF WITH NO WARNING NOR LIGHT INDICATORS. I PUT IT IN PARK AND WAS ABLE TO RESTART IT SO THAT I CAN MOVE IT TO A SAFE LOCATION. THE CAR AGAIN WOULD FEEL JERKY AT LOW IDLE SPEEDS AND WHEN I TRIED TO ACCELERATE AFTER COMING TO A COMPLETE STOP AS I WAS IN BUMPER TO BUMPER TRAFFIC. THIS HAS BEEN A DANGEROUS ORDEAL AS A PREGNANT WOMAN WITH KIDS IN THE CAR, WHILE ON A FREEWAY OR ROAD I CAN EASILY BE HIT FROM BEHIND. MY CAR IS ONLY 6 YEARS OLD WITH 54K MILES ON IT AND SHOULD NOT HAVE SUCH SEVERE DEFECTS.
11045592 2017-11-09
2014 GMC TERRAIN
I JUST HIT 105K ON MY VEHICLE AND THE INTAKE CAMSHAFT POSITION TIMING IS CAUSING MY SUV TO SHUT OFF WHILE STOPPED. I WAS PULLED HALFWAY INTO A MAJOR HIGHWAY WHEN THE LIGHT TURNED GREEN I WENT TO TAKE OFF AND THE ENGINE DIED. I TRIED TO SEE IF THERE WAS MAYBE A RECALL BUT I DID NOT FIND ONE FOR MY VIN NUMBER. ANYONE ELSE'S CHECK ENGINE LIGHT COMING ON AND THROWING THIS CODE?
10723435 2015-06-04
2014 GMC TERRAIN
DRIVER HAD STOPPED AT STOP SIGN ON THE EXIT RAMP AND AS SHE BEGAN TO ACCELERATE TO CROSSOVER TO APPROPRIATE LANE THE CAR STALLED IN THE MIDDLE OF THE ROAD, REDUCED ENGINE LIGHT CAME ON, AND CHECK STABILITY LIGHT LIT. THIS WAS IN A VERY DANGEROUS LOCATION AS THE SIDE ROAD THE DRIVER WAS LOCATED WAS AT THE BOTTOM OF A HILL, SO ONCOMING TRAFFIC WOULD NOT HAVE BEEN ABLE TO STOP AND IT WOULD HAVE BEEN A T-BONE HIT FOR THE DRIVER AND HEAD ON FOR THE ONCOMING VEHICLE. THE CAR SLOWLY (VERY, VERY SLOWLY) MOVED FORWARD ENOUGH TO FINALLY GET ACROSS STREET AND TO A SAFE PLACE. ALTHOUGH NO ACCIDENTS OR INJURIES OCCURRED, IT WAS BY THE GRACE OF GOD THAT NO TRAFFIC WAS COMING OVER THE HILL. THIS HAD THE POTENTIAL AND HAS THE POTENTIAL OF BEING A DEADLY PROBLEM IF IT OCCURS AGAIN OR IF ANOTHER VEHICLE HAS THE SAME ISSUE. IMMEDIATELY HAD TOW TRUCK PICK UP CAR AND TAKE TO GMC DEALERSHIP. I AM AWAITING THE RESULTS FROM THE DEALERSHIP. MY WORK REQUIRES A LOT OF TRAVEL AND NOW I DO NOT FEEL SAFE IN THIS CAR WITH THIS ISSUE (WHICH AFTER RESEARCH TODAY SEEMS TO HAPPEN A LOT IN GMC VEHICLES. ) *TR
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