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11372401 2020-10-16
2016 CHEVROLET SILVERADO 1500
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BRAKE PEDAL INTERMITTENTLY DEPRESSED TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THERE WAS AN UNKNOWN RECALL ON THE VIN. THE CONTACT CALLED FIVE STAR CADILLAC (495 WATSON BLVD, WARNER ROBINS, GA 31093, (478) 302-0612) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT LINKED THE FAILURE TO THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
11366421 2020-05-01
2016 CHEVROLET SILVERADO 1500
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD NOT IMMEDIATELY STOP, CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER EMICH CHEVROLET LOCATED AT 2033 S. WADSWORTH BLVD, LAKEWOOD, CO 80227, WHO INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V761000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL) HOWEVER, THE PARTS TO REPAIR THE VEHICLE WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
11326978 2020-04-06
2015 CHEVROLET SUBURBAN
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BOMNIN CHEVROLET DADELAND LOCATED AT 8455 S DIXIE HWY, MIAMI, FL 33143, (305) 669-2709, WHERE THE TECHNICIAN ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V761000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE HAS BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *LN*JB *TR
11325989 2020-03-01
2015 CHEVROLET SILVERADO 1500
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE RECALL REPAIR WAS PERFORMED AT COVERT CHEVROLET BUICK GMC LOCATED AT 702 TX-71, BASTROP, TX 78602, (512) 772-3025 IN FEBRUARY OF 2020. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED, THE VEHICLE EXPERIENCED THE FAILURE STATED IN THE NHTSA CAMPAIGN. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE. THE CONTACT ACTIVATED THE PARKING BRAKE TO ASSIST IN STOPPING THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 100,000.
11280110 2019-11-01
2016 GMC YUKON XL
VEHICLE WAS UNDER RECALL AND SERVICE WAS COMPLETED AT GM DEALER MID OCTOBER. FOLLOWING RECALL FOR BRAKE VACUM PUMP AND NEW COMPUTER PROGRAM, I LOST MY BRAKES ON SEVERAL OCCASIONS AT SLOW SPEEDS IN REVERSE AND FORWARD. VEHICLE WAS RETURNED TO DEALER AND AFTER TWO DAYS OF TESTING VEHICLE WOULD NOT DUPLICATE ISSUE OR PROVIDE A CODE. DEALER RETURNED VEHICLE. THAT DAY 11/05/2019 BRAKE FAILURE OCCURED ON TWO SEPERATE OCCASIONS BACKING OUT OF DRIVEWAY ON GRADE. UPON CONTACT WITH DEALER ADVISED THEY WOULD NOT DO ANYTHING FURTHER UNTIL A CODE WAS PROVIDED. IF I WISHED TO REPLACE THE EBC VACUM PUMP IT WOULD BE OUT OF POCKET. VEHICLE HAS BEEN DRIVEN DAILY UNTIL ANOTHER APPOINTMENT CAN BE MADE. ON 11/13/2019 BRAKE FAILURE OCCURED AGAIN ON TWO OCCASIONS. WHEN FAILURE OCCURS PEDAL GOES TO THE FLOOR AND WHAT SOUNDS LIKE ABS NOISE IS ACTIVE WITH A PULSATION IN THE PEDAL. VEHICLE WILL NOT STOP AND HAVE TO USE E-BRAKE TO COME TO A COMPLETE STOP AS BRAKING DISTANCE IS DRAMATICLY REDUCED. A FOLLOW-UP APPOINT WILL BE MADE WITH GM DEALER AGAIN.
11270160 2019-10-18
2015 CHEVROLET SILVERADO 1500
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT TOOK THE VEHICLE TO KARL TYLER MOTORS (675 N MONTANA ST, DILLON, MT 59725) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE MECHANIC STATED THAT THE RADIATOR LEAKED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-55994169837. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. *PM*JB
10863769 2016-02-01
2015 RAM 1500
TWO ACCIDENTS AND WAS DENIED RECALL - EVEN THOUGH MY 2015 DODGE RAM 1500 STEERING COMPONENT HAS BEEN DEFECTIVE AND CAUSED AN ACCIDENT. ACCIDENT #1 FEBRUARY 16, 2016 BRAKES DID NOT FUNCTION WELL. CAR DID NOT BRAKE WELL IN THE RAIN, WAS COMING TO A RED LIGHT WITH A CAR IN FRONT OF ME, HAD TO PUSH ON THE BRAKES AND THEY WERE NOT BRAKING. DODGE RAM 1500 SKID AND HIT THE BACK OF THE CAR IN FRONT. ACCIDENT #2 MARCH 12, 2016 LOSS OF STEERING CONTROL AND BRAKES DID NOT WORK. I WAS STOPPED AT A RED LIGHT AND IT WAS RAINING. WHEN THE LIGHT TURNED GREEN I STARTED A SLOW LEFT TURN WHEN: (1) THE DODGE RAM LOST TRACTION, (2) DODGE RAM OVER STEERED TO THE LEFT FROM THE STEERING INPUT SUDDENLY LOSING POWER, AND (3) THE CHECK ENGINE LIGHT AND ABS LIGHT CAME ON AND (4) MY BRAKES STOPPED WORKING. I TRIED TO COUNTER STEER TO MOVE THE TRUCK TO THE SIDE TO THE STREET BUT THE TRUCK WOULD NOT STOP. THE TRUCK THEN SKID, WENT OVER THE CURB AND HIT A LIGHT POST THAT FELL ON THE RIGHT SIDE OF THE DODGE RAM AND DAMAGED THE CAR HEAVILY. IF IT HAD FALLEN ON THE ROOF MY PASSENGERS AND I WOULD BE DEAD. POLICE REPORT AND FOUR WITNESSES. ELEVEN DAYS AFTER THE SECOND ACCIDENT, A RECALL FOR DODGE RAM 1500 MODEL YEARS 2015-2016 CAME OUT FOR STEERING. THE RECALL IS FOR THE IDENTICAL MALFUNCTIONING STEERING COMPONENT THAT CAUSED MY SECOND ACCIDENT. CALLED MANUFACTURER AND WAS TOLD THAT MY VIN # IS NOT PART OF THE RECALL, WHICH MEANS FOR THEM THAT MY CAR WAS MADE AT A DIFFERENT FACILITY FROM THE RECALLS AND IS NOT OF CONCERN FOR THEM. DESPITE THAT MY 2015 DODGE RAM 1500 IS THE MAKE, MODEL AND YEAR OF THE RECALL AND DESPITE THE FACT THAT I TOLD THEM I HAD JUST HAD THAT EXACT STEERING MALFUNCTION, I WAS DENIED THE RECALL.
10763631 2015-09-04
2015 GMC YUKON XL
WIFE AND THREE KIDS IN VEHICLE, STOPS ON HILL SEEMS TO HAVE SHIFTED INTO NEUTRAL. GOES BACKWARDS DOWN HILL FLIPS OVER LANDS ON ROOF. NO INJURIES THANK GOD! VEHICLE HAD BEEN BACK FOR TRANSMISSION RECALL TWICE, THE LAST TIME THEY SAID THEY HAD TO WAIT FOR PARTS... MIND YOU THE VEHICLE IS BRAND NEW. SOMEONE NEEDS TO GET THESE OFF THE ROAD NOW!
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