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11325989 2020-03-01
2015 CHEVROLET SILVERADO 1500
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE RECALL REPAIR WAS PERFORMED AT COVERT CHEVROLET BUICK GMC LOCATED AT 702 TX-71, BASTROP, TX 78602, (512) 772-3025 IN FEBRUARY OF 2020. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED, THE VEHICLE EXPERIENCED THE FAILURE STATED IN THE NHTSA CAMPAIGN. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE. THE CONTACT ACTIVATED THE PARKING BRAKE TO ASSIST IN STOPPING THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 100,000.
10863769 2016-02-01
2015 RAM 1500
TWO ACCIDENTS AND WAS DENIED RECALL - EVEN THOUGH MY 2015 DODGE RAM 1500 STEERING COMPONENT HAS BEEN DEFECTIVE AND CAUSED AN ACCIDENT. ACCIDENT #1 FEBRUARY 16, 2016 BRAKES DID NOT FUNCTION WELL. CAR DID NOT BRAKE WELL IN THE RAIN, WAS COMING TO A RED LIGHT WITH A CAR IN FRONT OF ME, HAD TO PUSH ON THE BRAKES AND THEY WERE NOT BRAKING. DODGE RAM 1500 SKID AND HIT THE BACK OF THE CAR IN FRONT. ACCIDENT #2 MARCH 12, 2016 LOSS OF STEERING CONTROL AND BRAKES DID NOT WORK. I WAS STOPPED AT A RED LIGHT AND IT WAS RAINING. WHEN THE LIGHT TURNED GREEN I STARTED A SLOW LEFT TURN WHEN: (1) THE DODGE RAM LOST TRACTION, (2) DODGE RAM OVER STEERED TO THE LEFT FROM THE STEERING INPUT SUDDENLY LOSING POWER, AND (3) THE CHECK ENGINE LIGHT AND ABS LIGHT CAME ON AND (4) MY BRAKES STOPPED WORKING. I TRIED TO COUNTER STEER TO MOVE THE TRUCK TO THE SIDE TO THE STREET BUT THE TRUCK WOULD NOT STOP. THE TRUCK THEN SKID, WENT OVER THE CURB AND HIT A LIGHT POST THAT FELL ON THE RIGHT SIDE OF THE DODGE RAM AND DAMAGED THE CAR HEAVILY. IF IT HAD FALLEN ON THE ROOF MY PASSENGERS AND I WOULD BE DEAD. POLICE REPORT AND FOUR WITNESSES. ELEVEN DAYS AFTER THE SECOND ACCIDENT, A RECALL FOR DODGE RAM 1500 MODEL YEARS 2015-2016 CAME OUT FOR STEERING. THE RECALL IS FOR THE IDENTICAL MALFUNCTIONING STEERING COMPONENT THAT CAUSED MY SECOND ACCIDENT. CALLED MANUFACTURER AND WAS TOLD THAT MY VIN # IS NOT PART OF THE RECALL, WHICH MEANS FOR THEM THAT MY CAR WAS MADE AT A DIFFERENT FACILITY FROM THE RECALLS AND IS NOT OF CONCERN FOR THEM. DESPITE THAT MY 2015 DODGE RAM 1500 IS THE MAKE, MODEL AND YEAR OF THE RECALL AND DESPITE THE FACT THAT I TOLD THEM I HAD JUST HAD THAT EXACT STEERING MALFUNCTION, I WAS DENIED THE RECALL.
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