Please Wait
Please Wait
11396354 2021-02-15
2019 TOYOTA HIGHLANDER
VEHICLE IS SLOW TO RESPOND AND/OR HAS INTERMITTENT PERFORMANCE WHEN ACCELERATING OR MOVING FROM COMPLETE STOP. THERE IS LAG TIME IN THE VEHICLE'S RESPONSE TO DRIVER ACCELERATION WHICH MAKES IT CHALLENGING TO ENTER (FROM ROADWAY OR DRIVEWAY) ONCOMING TRAFFIC OR MERGE INTO INTERSTATE/FREEWAY TRAFFIC. THE DELAY IN THE RESPONSIVENESS AND INCONSISTENT PERFORMANCE CAUSES DRIVER TO NEED EXTRA TIME AND DISTANCE WHEN ENTERING THE FLOW OF TRAFFIC. THE FRONT END ALSO BECOMES JUMPY AND ENTERS WITH A SKID/PULL FORCE CAUSING THE NEED TO STEER INTO THE VEHICLE AND COURSE-CORRECT. VEHICLE ALSO DOES NOT ACCELERATE WELL OUT OF A RIGHT-HAND TURN ON 90DEG TURNS AND LAGS TO ACCELERATION PAST APEX. THIS PARTICULAR VEHICLE WAS PURCHASED 07/25/2020 WITH 4,278 MILES. TOYOTA ISSUED A RECALL FOR LOW-PRESSURE FUEL PUMP IN 01/2020 AND ADDED THIS MODEL TO THE RECALL LIST IN 10/2020. AN INTERIM SAFETY RECALL NOTICE STATING THE VEHICLE COULD STALL WHILE DRIVING INCREASING THE RISK OF A CRASH, PARTICULARLY AT HIGH SPEEDS. AS OF 02/15/2021, TOYOTA HAS NOT ISSUED A REMEDY TO THIS SAFETY RECALL WHICH HAS BEEN OPEN, IN TOTAL, FOR MORE THAN A YEAR. AS A DRIVER WHO RELIES ON FREEWAY TRAVEL IN ARIZONA, THIS IS DISTURBING AND THE ADDITIONAL ERRATIC PERFORMANCE IN-TOWN DURING NORMAL TRAFFIC IS EQUALLY UNSETTLING. THIS VEHICLE IS STILL BEING USED IN NORMAL CONDITIONS DUE TO THE OWNER BEING IN AN ESSENTIAL INDUSTRY DURING THE PANDEMIC, BUT RECREATIONAL DRIVING IS BEING LIMITED DUE TO THE OPEN AND UNRESOLVED SAFETY RECALL ISSUED BY TOYOTA. I ALSO CONTACTED MY SERVICE WRITER AT TOYOTA BEFORE RECEIVING THE LETTER, SHORTLY AFTER PURCHASING THE VEHICLE TO ASK IF THE ACCELERATION DELAYS AND INCONSISTENCY WERE NORMAL IN THIS VEHICLE BECAUSE THE DRIVER EXPERIENCE IS SUBPAR TO WHAT SHOULD BE EXPECTED WITH A NEW, LOW-MILE XLE VEHICLE.
11384736 2020-12-23
2020 TOYOTA HIGHLANDER
WE RECENTLY PURCHASED OUR HIGHLANDER AND IT HAS A LITTLE OVER 4,000 MILES. TODAY WHILE DRIVING DOWN THE ROAD AT ABOUT 45 MPH, THE CAR JUST LOST POWER AND THE CHECK ENGINE LIGHT CAME ON. 1. CHECK ENGINE - REDUCED ENGINE POWER 2. SECONDARY COLLISION BRAKE SYSTEM MALFUNCTION WE HAD TO PARK AND WAIT FOR THE TOYOTA DEALERSHIP TO COME AND TOW IT TO THE SERVICE CENTER. AT THIS POINT I DON'T KNOW WHAT WAS WRONG OR WHY IT JUST CUT OUT WHILE DRIVING. I AM VERY CONCERNED AND CAN ONLY HOPE TOYOTA CAN ADDRESS THIS OR REPLACE THE CAR.
11324106 2020-05-04
2019 TOYOTA HIGHLANDER
TL* THE CONTACT LEASED A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING SLOW AND ATTEMPTING TO PARK IN A PARKING SPACE, THE ENTIRE INSTRUMENT PANEL FLASHED ALONG WITH A CHIME. THERE WAS A LOUD NOISE COMING FROM THE ENGINE WHILE THE VEHICLE PROPELLED FORWARD. THE BRAKE PEDAL WAS DEPRESSED TO STOP THE VEHICLE HOWEVER THE VEHICLE CONTINUED OVER A CURB AND CRASHED INTO A POLE WHERE IT CAME TO A STOP. THE VEHICLE WAS POWERED OFF IN ORDER FOR THE VEHICLE SPEED TO STOP. NO AIR BAGS DEPLOYED. THERE WERE NO INJURIES REPORTED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE LOCAL MILLENNIUM TOYOTA DEALER (257 N FRANKLIN ST, HEMPSTEAD, NY 11550) WAS CALLED WHERE IT WAS SUGGESTED TO HAVE THE VEHICLE TOWED AND THAT THEY WOULD FOLLOW UP ONCE THE VEHICLE WAS IN THEIR POSSESSION. THE VEHICLE WAS TOWED THE DEALER BUT NO CALL WAS RECEIVED SO THE CONTACT CALLED AND LEFT A VOICEMAIL. THE MANUFACTURER WAS THEN CALLED AND MADE AWARE OF THE FAILURE. THE CONTACT WAS ALSO INFORMED BY THE MANUFACTURER THAT PAPER WORK WAS NEEDED TO HAVE THE VEHICLE INSPECTED AND THAT THE BLACK BOX WAS TO BE INSPECTED WHICH COULD TAKE A WEEK FOR THE RESULTS AND A MONTH FOR A SOLUTION. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER THE RECALL REMEDY WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 6,000.
11299133 2020-01-13
2018 TOYOTA HIGHLANDER
PROBLEMS WITH MY 2018 TOYOTA HIGHLANDER ([XXX]) 1 ) LANE DEPART INDICATOR:SOMETIMES DOESN'T WORK UNTIL I'VE DRIVEN 1 OR 2 OR 4 MILES. SOMETIMES IN EVERY TRIP STOPS WORKING AS WELL AS ACTIVATES WHEN MAYBE A FOOT FROM LANE MARKERS ON BOTH SIDES OF THE CAR 2) CLIMATE CONTROL: USUALLY DOES NOT RETAIN MEMORY OF FAN SPEED, CONTROL OF PASSENGER SIDE TEMP, AND AIR FLOW DIRECTION WHEN RESTARTING THE CAR. WHEN TEMP SET ON, E.G. 69 TEMP IN CAR IS ~76-80. WHEN AIRFLOW SHOWS THE FLOW AIMED AT WINDSHIELD & FEET, MOST OF THE AIR FLOW COMES TO MY TORSO WITH MINIMAL FLOW TO OTHER 2 SITES. 3) NEED COFFEE BREAK MESSAGE: HAS COME ON TWICE WHEN ON A LONG TRIP, DISAPPEARING AFTER ~ A MINUTE, BUT SEVERAL TIMES CAME ON AFTER DRIVING ONLY 2-4 MILES. 4) FAULTY RESUMPTION OF SPEED: WHEN THE SPEED CONTROL WAS SET AT 50 MPH (ONCE) OR 60 MPH (ONCE) AND I TOGGLED THE CONTROL TO RESUME SET SPEED THE CAR SPED UP WELL BEYOND WHAT IT WAS SET AT. I HAD TO DISENGAGE THE SPEED CONTROLLER TO STOP THE ACCELERATION. HAPPENED AGAIN ~3 WEEKS AGO WHEN SPEED SET AT 35, AND WHEN I TOGGLED IT RESUME SPEED IT ROARED AHEAD UNTIL IT REACHED 45 MPH. 5) DOOR HANDLE LOCKING MECHANISM; NOT AS SENSITIVE TO LOCKING WHEN TOUCHED AS IT WAS WHEN CAR WAS NEW. UNLOCKING WHEN TOUCHING HANDLE WORKS FINE. 6) MOTOR TURNOFF WHEN AT STOPLIGHT: SELDOM WORKS. WHEN IT DOES IT TURNS ITSELF OFF AFTER AS LITTLE AS 30 SECONDS EVEN THO PRESSURE ON BRAKE PEDAL IS CONSTANT. 8) (NON-ELECTRONIC PROBLEM) THE TRANSPARENT PLASTIC COVER OVER THE DASH CONTROL SETTINGS IS DETERIORATING - - CAN?T SEE THRU IT VERY WELL IN CERTAIN WAYS THE LIGHT HITS IT 9) SPEEDOMETER READING PROBLEM: WHEN CRUISE CONTROL IS WORKING, THE DIGITAL READOUT FOR THE SPEED IS USUALLY 1-2 MPH LOWER THAN WHAT THE SPEEDOMETER DIAL SAYS IT IS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
11230971 2018-03-13
2018 TOYOTA HIGHLANDER
TL* THE CONTACT OWNS A 2018 TOYOTA HIGHLANDER. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT IMMEDIATELY RESPOND. APPROXIMATELY TWO SECONDS AFTER DEPRESSING THE ACCELERATOR PEDAL, THE ENGINE REVVED AND THE VEHICLE ABRUPTLY ACCELERATED FORWARD. THE VEHICLE WAS TAKEN TO CONICELLI TOYOTA (550 W. RIDGE PIKE, CONSHOHOCKEN, PA) ON SEVERAL OCCASIONS, BUT NO FAILURE WAS FOUND. THE CONTACT STATED THAT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 3,450. *AS THE CONSUMER STATED THE VEHICLE WAS TAKEN BACK TO THE DEALER 6 TIMES FOR THE SAME DEFECT. *TR
11210159 2019-03-18
2018 TOYOTA HIGHLANDER
APON ACCESLARATION , CAR HESITATE FOR A FEW SECOND, RPM GOES TO 5000 UNTIL VEHICLE SLOWLY START TO MOVE. FEELS LIKEW THER IS NO PROPER SYNCH BETWEEN ENGING AND TRANSMISSION. DANGEROUS WHEN PASSING OR AVOIDING A VEHICLE AHEAD OF YOU. THE SAME ISSUE WHILE USING THE CRUSE CONTROL, IT JUMPS FROM A FEW RPMS TO 5K + THAT ALWAYS I HAVE TO BRAKE TO AVID RAMMING A CAR AHEAD OF ME. BRAKES GET SOF THAT I HAVE TO PUMP IT A FEW TIMES. MILEAGE IS 1780 MILES.
Previous 25
Next 25