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11377380 2018-07-19
2017 DODGE CHARGER
BRAND NEW VEHICLE HAS BEEN BROUGHT TO THE DEALER MULTIPLE TIMES FOR BREAK PROBLEMS AND SUSPENSION PROBLEMS. MORE THAN ONE CERTIFIED DEALER HAVE REPLACED DRUMS, BREAK PADS AND TIE-ROD BUSHING WITHOUT ANY SUCCESS. THE CAR SEVERELY SHAKES AT THE FRONT SUSPENSION SYSTEM WHEN BREAKING, PARTICULARLY AT HIGHWAY SPEEDS AND COMING DOWN HILLS. THE CAR HAS BEEN AT THE CAR DEALER(S) FOR AS LONG AS OVER A MONTH ON MULTIPLE OCCASIONS. A DRUMMING SOUND CAN BE HEAR WHEN VEHICLE IS EXPERIENCING THESE SYMPTOMS. TO THE DEALER'S RESPONSE (FREMONT CDJR) NO PROBLEMS ARE FOUND. LAME EXCUSES I HAVE HEARD FROM THE SERVICE DEPARTMENT: ED MORGA/SERVICE AND PARTS DIRECTOR; STANLEY FISHER/SERVICE ADVISOR AND OTHERS STATE THAT THERE ARE NOT PROBLEMS; THAT THE VEHICLE IS TOO HEAVY FOR THIS TYPE OF BREAKING; NOISE WILL GO AWAY ONCE THE PARTS WARM-UP; SERPENTINE BELT AND OTHERS. ON THE OTHER HAND, SERVICE TECHNICIANS SUCH AS MICHAEL TUTTLE/SHOP FOREMAN; JONATHAN SAMUTH/ SERVICE TECHNICIAN AND OTHERS HAVE DRIVEN THE CAR ALONE WITH ME FOR TESTING; AND CORROBORATING SUCH PROBLEMS TO EXIST. THESE PROBLEMS HAVE BEEN ADDRESSED TO THE DEALER SINCE THE SERVICE ON WITH 18,1403 MILES. VEHICLE HAS NOW 60,123 MILES AND THE PROBLEMS NEVER FIXED. A CARE CASE WAS FILED WITH FORD MOTOR COMPANY WITHOUT ANY SUCCESS (CARE CASE # 7630612). ALSO THE ELECTRONIC SYSTEM FAILS. ALL DASHBOARD LIGHTS AND COMMANDS LOCK/FREEZE OR DISAPPEAR WITHOUT WARNING, AFFECTING THE VEHICLE'S FUNCTIONALITY. DEALER STATES THAT THIS IS A SOFTWARE UPDATE ISSUE. NEVER GOT IT RESOLVED EITHER. I'M DESPERATELY SEEKING YOUR HELP SINCE I DON'T KNOW WHERE ELSE TO TURN FOR ASSISTANCE. THESE ARE VERY SERIOUS SAFETY CONCERNS THAT THE DEALER HAS TAKING FOR GRANTED. SAFETY CONCERNS THAT MAY AWAIT A TRAGEDY FOR ME AND MY FAMILY AS WELL AS OTHER VEHICLES ON THE ROAD. PLEASE ASSIST. REGARDS, SALVADOR BARRIOS (510) 776-7759 CHBARRIOS@HOTMAIL.COM
11354288 2020-09-04
2016 DODGE CHARGER
WHILE DRIVING STEERING COLUMN BECAME VERY TIGHT ALMOST IMPOSSIBLE TO TURN WITH AN INDICATOR STATING POWER STEERING ASSIST OFF. SERVICE SYSTEM. I WAS DRIVING ON A CITY STREET.
11278536 2019-10-07
2016 DODGE CHARGER
MY POWER STEERING WILL RANDOMLY SHUT OFF. IT HAPPENS INTERMITTENTLY. IT MAKES IT VERY EASY TO LOSE CONTROL. I HAVE TO PULL OVER, TURN OFF MY CAR, WAIT 10-30 SECONDS, TURN ON MY CAR, AND HOPE IT DOESN'T DO IT AGAIN.
11267190 2019-10-08
2018 DODGE CHARGER
TODAY WHEN GETTING IN MY CAR MY POWER STEERING SERVICE LIGHT CAME ON. I TOOK MY VEHICLE IN TO BE SERVICED FOR A U60 14-18MY LA/LX/LD CAN BUS AS PE RECALL (REPROGRAM). I TOLD THEM ABOUT MY CONCERN WITH MY POWER STEERING. WHEN I WEN TO PICK UP MY VEHICLE I WAS TOLD THE UNIT HAD TO BE REPLACED. I HAVE NO CLUE WHAT CAUSED MY POWER STEERING TO GO OUT. BUT IT HAS BEEN AN EXTREME HASSLE FOR MY TO TURN MY VEHICLE.
11174403 2019-02-02
2017 DODGE CHARGER
RECENTLY I'VE BEEN HAVING SOME ISSUES WITH MY VEHICLE WITH IT TURNING ON AND OFF WHEN I FIRST GO TO START IT UP. NOW I AM HAVING A BIGGER ISSUE BECAUSE THE CAR DECIDED TO TURN OFF ON ME MULTIPLE TIMES WHILE DRIVING. LUCKILY I AM FULLY AWARE OF WHAT IS HAPPENING TO ME WHILE DRIVING. I'VE TAKEN IT TO DODGE AND THEY SEEM TO NOT CAR OR EVEN TRY TO FIGURE OUT WHAT IS WRONG BECAUSE I CAN NOT REENACT THE PROBLEM, EVEN THOUGH I HAVE VIDEO OF IT NOT STARTING UP IN THE BEGINNING. SIMPLY BECAUSE THERE ARE NO CODES THAT COME UP, WHICH OF COURSE MAKES IT EASIER ON THEM TO JUST PUSH THE CUSTOMER AWAY. NOW IN MY OPINION I FEEL LIKE THIS CAN BE A LIFE AND DEATH SITUATION IF SOMEONE LIKE MY MOTHER OR MY GRANDMA OWN THE VEHICLE BECAUSE THEY WOULD NOW KNOW HOW TO CONTROL SUCH A HEAVY VEHICLE. I BELIEVE DODGE SHOULD LOOK DEEPER INTO THIS PROBLEM CONSIDERING THE FACT THAT THERE ARE A LOT OF FORUMS ONLINE SUGGESTING A PROBLEM.
11104478 2018-06-28
2016 DODGE CHARGER
LOSS OF POWER STEERING, DASH CLUSTER LIGHTS FLASHING UNCONTROLLABLY, DASH CLUSTER INDICATED ENGINE RPM FLUCTUATING WILDLY WHILE IN MOTION AND WHILE STATIONARY AND WHILE TURNING. TRANSMISSION OR GEAR SHIFTER MADE CONTINUOUS OR ODD CLICKING WHILE IN MOTION AND WHILE STATIONARY EVEN AFTER VEHICLE WAS PLACE IN PARK. TROUBLE TURNING THE VEHICLE BACK ON AFTER ABOVE ISSUES OCCURRED HAD TO POWER CYCLE VEHICLE SEVERAL TIME FOR ACTUAL STARTUP. COULD NOT SHIFT OUT OF PARK AFTER POWER CYCLES AND HAD TO DO SEVERAL MORE POWER CYCLES. SECOND TIME ISSUES HAVE OCCURRED AFTER ALREADY TAKING VEHICLE TO DEALERSHIP. DEALERSHIP SAID IT WAS BECAUSE OF LOW VOLTAGE AND HAD NOT DONE ANY OTHER WORK ON VEHICLE OTHER THAN RESET CODE AND PUT MILES ON VEHICLE.
11015294 2017-06-02
2017 DODGE CHARGER
MY 2017 DODGE CHARGER DAYTONA 392 (R/T SCAT PACK) HAS AN INHERENTLY DANGEROUS INTERMITTENT ELECTRICAL FAILURE. WHILE TRAVELING 77MPH ON INTERSTATE 70 THE EVIC SCREEN INDICATED A FCW WARNING WITH THE SYSTEM TURNED OFF, LOSS OF THE ABS, ESP, SRS, THEN TOTAL LOSS OF ELECTRIC STEERING WITH NO THROTTLE OR BREAKING INPUT RESPONSE. SAID VEHICLE THEN VIOLENTLY DOWNSHIFTED FROM 8TH GEAR TO 3RD GEAR CAUSING THE REAR WHEELS TO BREAK TRACTION SUBSEQUENTLY RESULTING IN FULL LOSS OF LATERAL CONTROL OF THE VEHICLE. I FULLY DEPRESSED THE EMERGENCY BREAK AS THE REAR OF THE VEHICLE BEGAN TO DRIFT TO THE LEFT RESULTING IN FLAT SPOTS ON BOTH REAR TIRES AS I SKIDDED TO A HAULT. I HAVE ADDRESSED THIS ISSUE WITH 4 LOCAL DEALERS IN KANSASCITY TO NO RESOLVE. AFTER THIS FAILURE OCCURS AND THE VEHICLE IS SHUT OFF FOR ANY LENGTH OF TIME THE GAGUE LIGHTNING FLASHES INTERMITTENTLY THEN FLASHING/CLEARING THE PCM WIPING EVERY CODE OUT. ONCE CAPTURED BY A SERVICE WRITER STATIONARY AFTER HAVING THE VEHICLE TOWED TO A DEALERSHIP USING THE OBD2 DATA RECORDER WERE 277 FAULTS ALL SIGHTING ELECTRICAL OVER VAULTS AND ELECTRICAL FAILURE OF THE TCM. FCA ASSIGNED A CASE MANAGER WHO DID NOTHING. AFTER CONSISTENT CALLS TO FCA CORPERATE I WAS ASSIGNED A "STAR CASE" AND SAID CASE WAS GIVEN TO THE 91 TEAM WHO HAVE ALSO DONE ABSOLUTELY NOTHING. THIS VEHICLE ISN'T JUST DANGEROUS FOR MY FAMILY AND MYSELF BUT OTHER MOTORISTS AS WELL SIGHTING TOTAL LOSS OF CONTROL WHEN THIS EVENT OCCURS. I PURCHASED SAID VEHICLE MARCH 20, 2017 AND HAVE DEALT WITH THIS SINCE DAY 8 OF OWNERSHIP. THE VEHICLE NOW HAS 8,522 MILES AND THERE'S NO RESOLUTION IN SIGHT. I CAN'T EVEN GET LOCAL DEALERS TO CHANGE THE OIL UNDER THE MVP MAXCARE UNLIMITED WARRANTY.
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