Please Wait
Please Wait
11421659 2021-06-03
2015 CHRYSLER TOWN AND COUNTRY
BOUGHT THE CAR NEW IN 2014, (IT WAS THE 6TH CHRYSLER MINIVAN I'VE OWNED SINCE 1995.) I LOVE THESE MINVANS! THIS ONE HAS HAD AN ONGOING PROBLEM WITH CYLINDER #3 MISFIRING AND CAUSING VIOLENT SHAKING (AS IF IT HAD A BROKEN ENGINE MOUNT). THE PROBLEM HAS ALWAYS BEEN DIAGNOSED AND EVENTUALLY "FIXED" BY THREE DIFFERENT CHRYSLER SERVICE DEPARTMENTS IN NC, FL & VA.(THE PROBLEM OCCURED ON VARIOUS TRIPS). IT WAS USUALLY DIAGNOSED AS A FAULTY FUEL INJECTOR. MOST RECENTLY IT WAS DIAGNOSED AS A SPARK PLUG FAILURE DUE TO A TINY CRACK IN THE INSULATION. THEY INSTALLED A NEW SPARK PLUG, AND AFTER LEAVING DEALERSHIP AND DRIVING NO MORE THAN 20 MILES, VIOLENT SHAKING OCCURED AGAIN. I IMMEDIATLEY RETURNED TO THE DEALERSHIP. THIS TIME #3 SPARK PLUG HAD "EXPLODED" AND CAUSED THE CYLINDER HEAD TO CRACK. ALL PREVIOUS REPAIRS WERE COVERED BY THE "LIFETIME" WARRANTY PURCHASED AT THE TIME OF PURCHASE IN 2014. HOWEVER THIS TIME, CHRYSLER INSURANCE SENT AN INVESTIGATOR WHO DETERMINED THAT THE DAMAGE WAS CAUSED BY THE EXPLODING SPARK PLUG AND THEREFORE DENIED COVERAGE. THE CHRYSLER SERVICE TECHNICIAN SAID THE "PCM" FAILED, CAUSING THE SPARK PLUG FAILURE. THE INSURANCE AGENT CONTINUES TO DENY THE CLAIM BECAUSE THEIR POLICY "DOES NOT COVER SPARK PLUG PROBLEMS" ! THEY NOW WANT ME TO PAY $2500 FOR REPAIRS. IN ALL CASES, THE "CHECK ENGINE LIGHT" CAME ON AND I WOULD RETURN TO A CHRYSLER DEALERSHIP TO HAVE IT CHECKED. THEIR COMPUTER CHECK ALWAYS DEFINED THE PROBLEM AS BEING SOMETHING IN CYLINDER #3, BUT INCONCLUSIVE BECAUSE OF NO OBVIOUS ENGINE SYMPTOMS. THEY WOULD RESET THE ENGINE LIGHT AND SEND ME ON MY WAY UNTIL AN ACTUAL PROBLEM OCCURED, AND THEN LEAVE THE VEHICLE FOR MORE DETAILED CHECKING. EACH TIME THE PROBLEM OCCURED AT HIGHWAY SPEEDS AND USUALLY IN HEAVY TRAFFIC ON I-95...A DANGEROUS TIME AND PLACE FOR ENGINE PROBLEMS TO OCCUR. PLEASE NOTE THAT EVERY PROBLEM WE'VE HAD WITH THIS VEHICLE HAS ALWAYS BEEN WITH CYLINDER #3 "MISFIRING". IS THERE A PROBLEM HERE?
11405716 2021-03-27
2016 CHRYSLER TOWN AND COUNTRY
WELL KNOWN ISSUE WITH THE CHRYSLER PENTASTAR ENGINE WHICH RESULTS IN LEFT CYLINDER MISFIRES CAUSING DANGEROUS STALLING THE VEHICLE STALLS WHILE IN MOTION AND WHILE STOPPED. THEY EXTENDED THE WARRANTY ON PREVIOUS YEARS BUT HAVE REFUSED TO ON LATER MODELS. CHRYSLER IS REFUSING TO FIX THE ISSUE OR OFFER COST ASSISTANCE.
10703996 2014-10-07
2014 CHRYSLER TOWN AND COUNTRY
AS I WAS DRIVING ON A LOCAL ROAD, ABOUT 30 MPH, I LOST ACCELERATION. ALL THE DASHBOARD LIGHTS WERE STILL ON, BUT AS I PRESSED THE ACCELERATOR, IT WOULD NOT GO. I QUICKLY PULLED OVER, SHUT OFF THE VAN, AND RESTARTED IT. IT WAS FINE AFTER THE RESTART. I CALLED THE DEALER AND THEY ASKED IF I HAD A LOT OF KEY CHAINS ON THE KEY. I HAD NONE. THEY SAID MAKE SURE I AM PUSHING THE KEY ALL THE WAY IN WHEN I START THE CAR. ALSO,I HAD PLENTY OF GAS. I HAVEN'T HAD A PROBLEM SINCE (IT IS NOW APRIL, 2015), BUT MY OTHER TOWN & COUNTRY MINI VAN 2008 DID THE SAME THING YESTERDAY. WE DID GET A NEW KEY FAB FOR IT, SINCE THE OLD ONE WAS BROKEN. IT WAS THE SAME EXACT THING THAT HAPPENED. SHE HAD HALF A TANK OF GAS. *TR
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