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11353466 2020-03-18
2014 CADILLAC SRX
WHEN IT RAINS IT CAUSE WATER TO COLLECT IN THE SPARE TIRE COMPARTMENT WHERE THE MODULE FOR THE LIFTGATE IS HOUSED. WHICH CAUSE THE CAR TO THINK IT'S BEEN STOLEN AND MAKES THE DASHBOARD AND SAFETY FEATURES DISABLE. IT ALSO MAKE THE CAR DON'T WANT TO TURN OFF AND IT RANDOMLY TURNS ON IF THE KEY IS NEAR BY. IT'S A KNOWN ISSUE WITH THE CADILLAC SRX THAT CADILLAC REFUSE TO FIX OUT OF GOOD FAITH FOR ITS CUSTOMERS. IF THE MODULE GET WET YOU CAN SAY GOODBYE TO ANTILOCK BRAKES , TRACTION'S CONTROL ,AIRBAGS ,AND A HOST OF OTHER FEATURES TILL IT DRY OUT.
11327111 2020-03-08
2012 CADILLAC SRX
I HAD PURCHASED THE VEHICLE ON OR ABOUT JULY 2018 WITH THE MILEAGE BEING 91053. I DID NOT DRIVE AT NIGHT UNTIL ABOUT NOVEMBER 2018. I COULD NOT SEE WHERE I WAS GOING BECAUSE THE DRIVER SIDE LIGHT WAS SO DIM. I BOUGHT AND REPLACED BOTH FRONT LOW BEAM BULBS TO NO CHANGE IN SIGHT. FINALLY I RECEIVED A LETTER FROM CADILLAC ON APRIL 05, 2019 ABOUT REPLACING THE WHOLE UNIT SO I DID. THIS WAS ON APRIL 10 2019. EVERYTHING WAS WORKING FINE. ON 091819 I HAD TO GET THE OIL CHANGED. I WENT TO JIFFY LUBE TO HAVE IT DONE. THE VEHICLE WAS WORKING FINE, SINCE I ONLY DROVE MAYBE ONCE OR TWICE A WEEK. THE LAST DAY I DROVE IT WAS 03 820. I WENT OUT TO RUN TO THE STORE THE NEXT DAY AND BOOM THE VEHICLE WOULD NOT START. THERE WAS NO JUICE IN THE BATTERY AT ALL. I BOUGHT A NEW BATTERY AND HAD IT INSTALLED ($200). AFTER JUST A COUPLE OF DAYS I HAD TO GET ANOTHER JUMP TO START IT. ON 031220 I TOOK IT UP TO FIRESTONE AND THEY SAID IT WAS THE ALTERNATOR, SO I HAD THEM REPLACE IT AT $499.81. THIS DID NOT FIX THE PROBLEM. THE BATTERY WAS STILL BEING DRAINED. I TOOK THE VEHICLE UP TO CHURCHVILLE SERVICE CENTER (RECOMMENDED BY MY SON IN LAW) AND THEY REPLACED AN ACCESSORY SYSTEM RELAY. THIS ALSO DIDN'T FIX THE PROBLEM ($296.74) I TOOK IT BACK TO CHURCHVILLE AND HE REPLACED THE BODY CONTROL MODULE AND HAD IT REPROGRAMMED ($725.02) AND REPLACED THE BATTERY FOR POSSIBLE DEFECTED ($296.74). SO AFTER SPENDING $1818.31 THE VEHICLE IS STILL HAVING THE BATTERY LOSE POWER OVER ABOUT TWO DAYS. THERE IS A VERY BAD DEFECT IN ONE OF THE FOUR ELECTRICAL SYSTEMS AND IT CAN NOT BE FOUND. I NOW ONLY HAVE ABOUT 95,600 MILES. SO IN 2 YEARS I ONLY DROVE 4,547 MILES AND HAVING THIS MUCH ELECTRICAL PROBLEMS. YES THE CHURCHVILLE MECHANIC PULLED EVERY FUSE TO LOOK FOR ANY DRAW ON THE BATTERY WHEN HE REPLACED THE RELAY SWITCH. I LIVE IN A CONDO SO THE VEHICLE WAS PARKED IN OUR CONDO LOT AND THE VEHICLE WAS STATION. *TR
11270334 2019-08-24
2014 CADILLAC SRX
THE CADILLAC CUE SYSTEM DOES NOT WORK PROPERLY. THE ORIGINAL WENT OUT, THE ONE THEY FIXED UNDER WARRANTY WENT OUT, AND NOW THEY DON'T WANT TO HELP ME FIX WHAT I HAVE. IT WAS ONLY 18 MONTHS AGO WHEN THEY REPLACED THE CUE SYSTEM. IT OPERATES LIKE THIS REGARDLESS OF THE WAY YOU DRIVE IT.
10648915 2014-05-15
2013 CADILLAC SRX
STATIONARY CAR OF ONLY 4.5 MONTHS AGE, WAS HIT IN REAR ON 15 MAY 14, AND WAS KNOCKED 15 FT INTO ANOTHER CAR. THE DAMAGE APPEARED MINOR THOUGH THE OTHER CAR WAS TOTALED OUT. ON 9 JULY14, THE BATTERY FAILED FOR NO APPARENT REASON. IMPACTS CAN DAMAGE THE BRITTLE LEAD CORES OF BATTERIES. WARRANTY REPLACED THE DEAD BATTERY BUT IT SHOULD HAVE BEEN DONE BY THE OTHER DRIVER'S AUTO INSURANCE COMPANY. LUCKILY, THE BATTERY DID NOT CATCH FIRE BUT; HOWEVER, WHEN NUMEROUS BATTERIES ARE INTER LINKED, FIRE IS A VERY REAL RISK AND IT CAN OCCUR WEEKS LATER WHILE IN THE GARAGE AT HOME. *TR
10575499 2013-03-30
2013 CADILLAC SRX
MY RADIO DOESN'T ALWAYS WORK. IT SEEMS THAT I CAN HEAR THE SIRIUS RADIO STATIONS BUT THE I CANNOT HEAR THE FM STATIONS. THE FIRST TIME THIS HAPPENED WAS THE WEEK I PURCHASED THE CAR AND I THOUGHT IS WAS "OPERATOR" ERROR SINCE THE SYSTEM WAS VERY DIFFERENT THAN MY PREVIOUS CAR. I INITIALLY THOUGHT I MAY HAVE INADVERTENTLY HIT MUTE. OVERTIME I REALIZED MUTE WAS NOT ON, AND THAT I COULD HEAR THE SIRIUS RADIO STATIONS. WILL BE TAKING IT TO THE DEALERSHIP NEXT WEEK. *TR
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