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11361368 2020-09-27
2010 GMC ACADIA
THE TRANSMISSION SLIPS. WHEN YOU START THE VEHICLE IT SOMETIMES STARTS IN THE WRONG GEAR AND NEEDS TO BE SHUT OFF AN RESTARTED, OTHERWISE IT RUNS ON TOO MANY RPM. AT TIMES WHEN PUSHING ON THE GAS, AFTER A STOP AT A LIGHT, IT DOES NOT MOVE FOR A WHILE. WHEN IT DOES MOVE IT JERKS AND ABRUPTLY STARTS. THE RUNNING DAY HEAD LAMP OVERHEATS AND BURNS OUT THE LIGHT BULB, CAUSING IT TO EXPLODE.
11118327 2018-07-14
2011 GMC ACADIA
WHEN I DRIVE THE VEHICLE FOR 2 HOURS OR MORE THE "TRANSMISSION HOT IDLE ENGINE" COME ON THE DASH AND I HAVE TO SLOW DOWN OR PARK THE VEHICLE FOR IT TO COOL OFF. I CAN NOT DRIVE AT 75 MPH OR 80 MPH WHEN ON THE HIGHWAY WITHOUT IT COMING ON.
10701556 2015-03-07
2012 GMC ACADIA
ON 03/07/15 AT APPROXIMATELY 1715 AT TYLER STATE PARK OUR VEHICLE WAS BACKED INTO THE PARKING SPACE ON A SLIGHT INCLINE AT CABIN ONE. OUR 3 YEAR OLD DAUGHTER WAS IN OUR 2012 GMC ACADIA IN THE DRIVER SEAT AND OUR FRIEND'S 9 YEAR OLD SON WAS IN THE PASSENGER SEAT; WITH THE VEHICLE IN PARK THE IGNITION TURNED OFF AND THE KEYS IN MY HUSBAND POCKET. OUR 3 YEAR OLD DAUGHTER WAS ABLE TO GET THE VEHICLE OUT OF PARK AND INTO DRIVE, CAUSING THE VEHICLE TO ROLL FORWARD DOWN THE INCLINE, ACROSS THE STREET AND HITTING TWO TREES. THIS CAUSED DAMAGE TO THE BUMPER AND RIGHT QUARTER PANEL CAUSING THE PASSENGER DOOR TO CATCH ON THE METAL FRAME WHEN OPENING THE DOOR AND THE FRONT END OF VEHICLE SHAKES WHEN DRIVEN BETWEEN 65MPH-70 MPH. BOTH CHILDREN WERE OK WITH JUST BUMPS ON THEIR HEADS. I CALLED THE GM DEALER IN TYLER, TX AND WAS ADVISED BY [XXX] TO CONTACT A GM DEALER WHEN I RETURNED HOME SINCE THE VEHICLE WAS DRIVABLE AND WE WERE ON VACATION. ON MONDAY MARCH 16, 2015 AT APPROXIMATELY 0715 I CALLED TEXAN GMC AND SPOKE WITH [XXX] AND ADVISED HIM OF WHAT HAS HAPPENED WITH THE VEHICLE WHILE ON VACATION. [XXX] ADVISED ME I COULD BRING THE VEHICLE IN TO HAVE THE RECALLS FIXED BUT I WOULD NEED TO CALL GMC CUSTOMER SERVICE @ 800-222-1020 AND GET AND INCIDENT REPORT STARTED WITH THEM AND SEE WHEN THEY WOULD LIKE TO HAVE A TECHNICIAN TAKE A LOOK AT THE VEHICLE. I CALLED GMC SPOKE WITH [XXX] AND SHE GAVE ME A CLAIM #[XXX] I THEN TOOK THE VEHICLE TO HAVE DIAGNOSTIC TESTING DONE ON MONDAY 03/16015 AND WAS CALLED ON MONDAY 03//23/2015 ADVISING ME THAT THERE WERE NO FINDING OF A MALFUNCTION WITH THE VEHICLE AND THAT GM WILL NOT BE FIXING ANY DAMAGE TO MY VEHICLE THAT WAS A RESULT TO THIS INCIDENT. NO MATTER THEIR FINDINGS THERE IS A MALFUNCTION SOMEWHERE AND I FEEL THAT GM DOES NOT WANT TO ADMIT TO THERE BEING A MALFUNCTION. I JUST WANT THE ISSUE FIXED SO THIS DOES NOT HAPPEN AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
10629017 2013-01-22
2012 GMC ACADIA
EITHER I GOT A LEMON, WHICH IS DEFINITELY A POSSIBILITY, OR THERE ARE SIGNIFICANT ISSUES W/ GMC AS A MANUFACTURER WHICH IS EVIDENT. THE AMERICAN CAR INDUSTRY JUST WON'T DO BUSINESS DIFFERENTLY BUT THEN AGAIN, THEY DON'T HAVE TO- THEY GET BAILED OUT BY THE GOVERNMENT REPEATEDLY. I LEASED THIS VEHICLE IN OCTOBER, 2012. THE ISSUES CITED ABOVE, WERE RELATED TO 3 BAD FUEL IGNITION VALVES, THEY WERE REPLACED FINALLY AFTER I TOOK THE CAR BACK TO 2 DIFFERENT DEALERS AND NEARLY 6 MONTHS OF COMPLAINING. THE ISSUE WAS WHEN ACCELERATING, THE RPMS WOULD STICK AT AROUND 5-6 WHEN I WAS TRAVELING AROUND SPEEDS OF 45 MPH TO 60 MPH. THE TRANSMISSION WOULDN'T SHIFT INTO THE NEXT GEAR. THIS WAS HIGHWAY DRIVING, BUT WILL HAPPEN ON 4 LANE ROADS AS WELL. DURING THE SAME TIME FRAME, THE STABILITY OF THE CAR IN ICE/SNOW ONLY WORKED IF THE TOW PACKAGE FEATURE WAS TURNED ON. OTHERWISE, I SPUN OUT LEAVING OUR NEIGHBORHOOD GOING DOWN A SLOPE AT SPEEDS OF LESS THAN 30 MPH. DEALER SAID IT DIDN'T MAKE SENSE AND DID NOTHING. I JUST KEEP THE TOW FEATURE ON DURING SNOW/ICE/RAIN. ELECTRICAL ISSUES, HEATING/COOLING SYSTEM WASN'T WORKING CORRECTLY, IT WASN'T HEATING UNLESS THE TEMP WAS PUT AT 80 DEGREES. ONLY THING DEALER WOULD CONCEDE WAS THERE WAS A KINK IN THE HOSE. IT'S HAPPENING AGAIN- WE HAVE TO SET THE A/C AT 60 IN ORDER FOR IT TO COOL THE CAR DOWN. VERY DISAPPOINTED IN THIS CAR. ONCE AGAIN, THE ISSUE WITH THE RPMS AND HEATING/COOLING SYSTEM IS HAPPENING AGAIN. I'M PAYING OFF THIS LEASE EARLY AND HOPEFULLY WILL NOT GET A PENALTY. THIS IS A POORLY MADE CAR. *TR
10615168 2014-07-21
2010 GMC ACADIA
AFTER MY 2010 ACADIA SAT IN A HOTEL PARKING LOT FOR 19 HOURS AFTER A DRIVE FROM SAN DIEGO TO KANSAS CITY, IT OVERHEATED THE MINUTE I STARTED IT. THE AIR STARTED BLOWING WARM AIR, IT STATED "POWERING DOWN ENGINE", & THE TEMP GAGE MAXED OUT. I IMMEDIATELY TURNED OFF THE CAR. AT LESS THAN 36K ON A CAR THAT HAS BEEN DRIVEN MINIMALLY, THIS SHOULD NEVER HAPPEN. AND NOW.... SINCE IT IS "OVER 3 YEARS OLD", IT'S PROBABLY NOT COVERED. $40K VEHICLE WITH 30K MILES ON IT AND ALREADY OVERHEATING? WE HAD OUR VEHICLE FOR THE LAST 2.5 YEARS IN HAWAII, SO IT'S NOT A CLIMATE PROBLEM. :-/ *TR
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