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11390630 2019-04-15
2016 KIA SORENTO
KIA KEARNY MESA, CA DEALERSHIP PERFORMED A CLASS III TRAILER HITCH TOW PACKAGE INSTALLATION WITH VIN PURCHASE THAT INCLUDED PART NUMBERS C6061-ADU00 AND RECALLED PART NUMBER C6061-ADUS9. THE CALIFORNIA LAW REQUIRED ELECTRIC BRAKE CONTROLLER WAS EXCLUDED. I COMPLETED THE CLASS III TOW PACKAGE MYSELF FOR ~$500.00 PARTS CHARGE AND USED IT AS A LEGAL TOW VEHICLE WITH A 3000 # RV FOR ABOUT 5 MONTHS THEN EXPERIENCED THE TRAILER LIGHT SC142 FAILURE. I REPLACED THE SC142 RECALLED PART NUMBER C6061-ADUS9 WITH AN ETRAILER COMPANY PART NUMBER TEKONSHA 118269 SUCCESSFULLY AND FOUND OUT ABOUT THE RECALL LATER. I PROVIDED THE RECEIPT OF DEALERSHIP INSTALLED INCOMPLETE TOW PACKAGE PART NUMBERS AND THE ETRAILER PART INSTALLED TO BOTH THE DEALERSHIP AND KIA CORPORATE CUSTOMER CARE WITHOUT RESOLVE FOR OVER A YEAR. I REQUEST THE KIA DEALERSHIP AND/OR KIA CORPORATION REIMBURSE $500.00 PARTS AND CURRENT LABOR COSTS FOR NEGLECT TO INSTALL A COMPLETE CLASS III TOW PACKAGE AT TIME OF PURCHASE AND DENIAL OF REIMBURSEMENT FOR RECALLED PART NUMBER REPLACEMENT COSTS.
11377859 2020-11-06
2016 KIA SORENTO
WHILE DRIVING ON THE HIGHWAY A PERSON SUDDENLY BRAKES IN FRONT OF ME DRIVING NORMAL SPEED OF ABOUT 35- 55, MILES PER HR, , I SLAMMED ON MY BRAKES AND MY SUV, DID NOT STOP, I MERGED TO LEFT NOT TO HIT THE CAR IN FRONT OF ME , GOD DID THE REST. I SLUMPED OVER WITH MY ANXIETY OUT OF THE ROOF, I REALIZED IT WAS SMOKING SO I TURNED OFF, THE ENGINE,, THERE WAS GRID LOCK TRAFFIC AHEAD, WAITED UNTIL I AND IT COOLED DOWN, CALMLY I REALIZED THERE WAS NO MORE SMOKING, DROVE HOME SAFELY, THIS HAPPENED MULTIPLE TIMES AND EACH TIME, THEY KIA DEALER AND KIA CONSUMER SERVICE SAID, THERE WAS NO RECALL AND THERE WAS NO GUARANTEE THEY WOULD REPAIR THE VEHICLE AND I WAS RESPONSIBLE FOR THE TOWING AND FINDINGS AT THIS POINT THERE IS NO RECALL ON MY VEHICLE 2016 KIA SORRENTO, PLEASE HELP I AM ON ANXIETY MEDICATION INCREASE , I AM AFRAID TO DRIVE HOWEVER NO ONE IS TAKING RESPONSIBILITY THROUGH KIA, AS OF TODAY, I APPRECIATE ALL YOUR ASSISTANCE
11363406 2018-05-01
2014 KIA SORENTO
CAR DOES PERFECTLY FINE FOR TWO WEEKS THEN RUNS THROUGH RADIATOR FLUID AND OIL LIKE IT'S CRAZY HAS NOT THROWN A CHECK ENGINE LIGHT HAS HAD MULTIPLE MAINTENANCE IS FIXES WE HAVE LITERALLY ALMOST HAD A SEVERE ACCIDENT BECAUSE THE CAR STARTED TO SMOKE AND HAD THE RADIATOR CAP ALMOST EXPLODE OFF OF IT . AND IT LITERALLY WAS DRIVING ON A NORMAL SPEED GOING ABOUT 75 MPH-80MPH, ON THE HIGHWAY WHEN SUDDENLY IT GOES TO A COMPLETE AND UTTER 20 MPH WITH HER TO THE FLOOR THIS CAR HAS BEEN NOTHING BUT TROUBLE IT'S BEEN TAKEN CARE OF IT'S BARELY DRIVEN FROM OUR TIME OF PURCHASE.AND THE AMOUNT OF CERTIFIED VETERAN KIA. MECHANICS ALL HAVING NO IDEA WHAT'S WRONG BECAUSE WHEN THEY THINK THEY KNOW WHAT THE FIXLAST BUT A WEEK OR TWO BEEN PAYING FOR A RENTAL CAR FOR ALMOST A YEAR NOW WHILE STILL PAYING MY PAYMENT ON A KIA THAT CUOMO HAS NO RECALL' AND ALMOST KILLED MY ENTIRE FAMILY ON THE I 40 IN EASTERN NORTH CAROLINA IN THE DARK AS WELL WHEN IT WAS AN ICY STORMY ROAD THAT I JUST BEEN CLEARED WE COULD'VE DIED AND GOD KNOWS WHAT WE COULD'VE DONE TO OTHERS THE ROAD WAS SAFE TAKE IT INTO MULTIPLE KIA CERTIFIED MECHANICS THAT YOUR MECHANICS MOM AND POP MECHANICS TWO DEALERSHIPS AND NOBODY CAN FIGURE OUT THE PROBLEM THIS IS THE MOST DISGUSTING THING THAT HAS EVER HAPPENED TO MY FAMILY I HAVE A CAR THAT HAS BEEN SITTING AT A MECHANIC SHOP ALL OVER EASTERN NORTH CAROLINA FOREVER YEAR NOW OR IN MY DRIVEWAY THAT I JUST PAY ON AND PAY A MECHANIC BILLS FOR BECAUSE NOBODY CAN FIGURE OUT WHY IT OVER HE EATS WHY THE SPEED WHY I ALMOST CATCHES ON FIRE AND WHITE AND BLACK SYSTEM BREAK OR THE BRAKE SYSTEM AND SPEED SYSTEM IS COMPLETELY HAYWIRE. MY FAMILY'S OR MY WIFE DREAM VEHICLE IS BEEN OUR NIGHTMARE. I HAVE PLENTY OF BILLS I CAN UPLOAD HERE THE DATE BELOW IS THE DATE THAT I'VE BEEN PAYING FOR TO SIT IN MY DRIVEWAY AND FOR IT TO BE LOOKED AT MECHANICS FOR THEM TO FIX SOME THING AND NOTHING BE RESOLVED.
11361229 2020-09-15
2014 KIA SORENTO
PEARL PAIN IS PEELING AND CHIPPING. WENT THRU CAR WASH AND IT CHIPPED HOOD CAR WASH PAID FOR IT TO BE REPAIRED. THEN ON 9/15/20 IT WAS RAINING AND THE RAIN CHIPPED THE PAINT ON THE DOOR FRAME. NOTHING HIT IT OR DAMAGED IT I WAS DRIVING BUT THE RAIN PEELED MY PAINT. THAT'S WHEN I DECIDED TO DO SOME RESEARCH BECAUSE THERE IS NO REASON WHY MY PAINT SHOULD CHIP LIKE THAT AND FOUND OUT THAT THE PAINT IS FAULTY. I ALSO DISCOVER THERE WAS A RECALL DUE TO FAULTY BREAK LINES AND LEAKS AND I BELIEVE I MAY HAVE A BREAK LEAK BECAUSE EVERYTIME ITS TIME FOR AN OIL CHANGE THE BREAK LIGHT COMES ON AND ONCE THEY PUT FLUID IN IT IT GOES OFF. MY UPKEEP HAS BEEN IMMACULATE SINCE OWNING THIS CAR AND ALL OF THESE ISSUES I BELIEVE ARE DUE TO FACTORY DEFECT.
11352681 2014-09-01
2014 KIA SORENTO
THE SUSPENSION IN THE SLIGHTEST BUMP THAT FALLS, IT DOES NOT PROTECT IT HITS DRY IT HAS NO SUPPORT, THE STEERING WHEEL FROM ZERO MILES IS A RATTLE EVEN THOUGH WE TAKE IT TO ITS GUARANTEE THEY NEVER FIXED IT, IN THE SAME WAY THE BRAKE DISCS TO THE EMERGENCY BRAKING AS THEY SKID, SWEEP; YOU HAVE TO STEP ON THE PEDAL SEVERAL TIMES FOR IT TO RESPOND ...
11291722 2019-11-15
2014 KIA SORENTO
THE ENGINE PROBLEMS I STARTED EXPERIENCING 1.CAR HESITATES WHEN ACCELERATING, 2. KNOCKING NOISE FROM ENGINE, LACK OF POWER LOW OIL PRESSURE, WHEN I PUT OIL IN THE CAR, SEEMS LIKE THE NEXT DAYS ITS LOW AGAIN,(EMPTY)I SPENT MANY DOLLARS ON OIL, I HAD THE OIL CHANGED EVERY 3 MONTHS SOMETIMES AT (KIA) BECAUSE I GET FREE OIL CHANGE, AND MOST AT JIFFY LUBE, HERE LATELY, THE OIL SEEMS TO BE BURNING MORE, CHECK ENGINE LIGHT IS FLASHING OFF AND ON , THE CAR IS UNSAFE TO DRIVE. THE CAR IS IN MY GARAGE. 3. THE BACK BRAKES WENT OUT , SUDDENLY, COAT ME 500.00 DOLLARS. UNACCEPTABLE THE BRAKES COMPLETELY , WENT OUT. THERE WAS A PROBLEM WITH THE BACK BRAKES I WAS TOLD BY THE KIA DEALER AT EVERGREEN CHICAGO, 4. LOW MILEAGE, CHARCOAL CANISTER FELL OFF, THE BRACKETS BROKE OFF, BUT WE TIED IT BACK UP, GETTING LOW MILEAGE, I AM UPSET BECAUSE I AM PAYING FOR THIS CAR, MONTHLY, AND NOW I AM EXPERIENCING THESE PROBLEM ,UNACCEPTABLE THESE CARS HAS HAD ENGINE RECALLS. FUEL RECALLS ETC. THE CHARCOAL CANISTER FELL OFF , FIRST I HAD IT WRAP UP, THE CAR WAS STILL RUNNING .THE PROBLEM WITH THE ENGINE STARTED NOV - DEC -2019
11219832 2019-05-05
2015 KIA SORENTO
VEHICLE STOPPED ENGINE RUNNING BRAKE PEDAL GOES TO FLOORBOARD. DEALER STATES THIS HAPPENS AND DEMONSTRATED 3 SIMILAR VEHICLES BRAKE PEDAL GOES TO FLOOR. MY EXPERIENCE AND TRAINING INDICATES THIS CONDITION IS UNSAFE AND MASTER OR WHEEL CYLINDER OR DISK BRAKE PISTON MAY BE LEAKING. ANOTHER AREA CAN BE MASTER CYLINDER INTERNALLY LEAKING OR ABS INTERNALLY LEAKING. I CALLED KIA CORPORATE CUSTOMER SERVICE AND AFTER LISTENING TO MY CONCERN HE SAID HE HAS NO TECHNICAL SUPPORT TO ADDRESS MY CONCERN AND TO GO BACK TO DEALER. HOWEVER, I HAD EARLIER GONE TO DEALER FOR A BRAKE INSPECTION 'BRAKE PEDAL TRAVELS TOO LOW'. I WAS CHARGED 70$ AND TOLD EVERYTHING IS FINE! I FEEL I AM CHASING MY TAIL HERE. IS THERE NO STANDARD THAT SAYS PEALE PEDAL CANNOT GO SO LOW THAT GAS PEDAL IS ALSO ENGAGED IF FOOT OVERLAPS ACCELERATOR PEDAL? PRETTY SCARY IF YOU PUSH BRAKE PEDAL AND IT CREEPS LOW ENOUGH THAT GAS IS APPLIED AND THEY ARE FIGHTING! TWO MONTHS AGO I WAS TOLD THAT IF GAS AND BRAKE WERE OBSERVED BY COMPUTER THE DEFAULT WAS TO SHUT OFF ENGINE TO IDLE. YES THIS WAS HAPPENING SEVERAL TIMES TRYING TO GET ONTO FREEWAY. HIT GAS ENGINE DIES IF BRAKE PEDAL TOUCHED WHEN TRYING TO MERGE ONTO TRAFFIC! NOW I CAN HIT GAS AND BRAKE AT SAME TIME AND THEY FIGHT EACH OTHER. HELP!
10746169 2015-08-04
2014 KIA SORENTO
I PRESSED ON MY BRAKES TO AVOID HITTING THE CAR IN FRONT OF ME. THE CAR VEERED LEFT AND STARTED TO SWERVE. IT STARTED SPINNING OUT OF CONTROL.
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