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11378566 2019-04-06
2018 TOYOTA CAMRY
ON 9/29/18, I LEASED A TOYOTA CAMRY HYBRID FROM SMITHTOWN TOYOTA. BEGINNING WITHIN THE FIRST FEW MONTH OF HAVING THE CAR, ON MULTIPLE, RANDOM OCCASIONS GASOLINE LEAKED OUT OF MY GAS TANK DOWN THE SIDE OF MY CAR. IT TENDS TO BE WHEN THE CAR HAS BEEN SITTING FOR A PERIOD OF TIME - AFTER WORK, WHEN IT HAD BEEN SITTING FOR >8 HOURS, WHEN I RETURNED HOME FROM A WEEK VACATION, AND OTHER TIMES WHEN IT HAD BEEN SITTING OVERNIGHT IN MY DRIVEWAY. I WOULD SMELL A POWERFUL ODOR OF GASOLINE WHEN I APPROACHED THE CAR, WHICH IS WHAT WOULD MAKE ME CHECK THE GAS TANK AREA. SEVERAL TIMES, I WITNESSED THE GASOLINE RUNNING DOWN THE SIDE OF MY CAR. IN ALL CASES THERE WERE GASOLINE STAINS ON THE PAVEMENT UNDER THE GAS TANK. AND THE SIDE OF MY WHITE CAR HAS A PERMANENT YELLOW STREAK DOWN THE SIDE FROM THE LEAKING GAS. I BROUGHT IT TO THE DEALERSHIP 3 TIMES TO HAVE THEM DIAGNOSE IT, BUT THEY SAID THERE IS NO WAY IT COULD BE HAPPENING WITHOUT THE WARNING LIGHT GOING ON ON THE DASHBOARD BECAUSE IT IS A CLOSED SYSTEM. THEY SAID I MUST BE OVERFILLING MY GAS TANK OR NOT TIGHTENING THE GAS CAP ENOUGH. I HAVE PICTURES OF THE GAS LEAKING OUT AFTER THE CAR SAT OVERNIGHT, AND I HAD ALREADY DRIVEN 120 MILES SINCE MY LAST FILL UP. EVEN AFTER I SHOWED THE PICTURES TO THE SERVICE MANAGER, HE STILL SAID IT WAS IMPOSSIBLE THAT IT WAS HAPPENING. FINALLY, I CALLED TOYOTA'S CORPORATE LINE AND REPORTED IT. THEY HAD ME GO TO ANOTHER TOYOTA SERVICE CENTER, WHERE THEY FOUND THAT THE GAS LINE WAS NOT CONNECTED PROPERLY, WHICH WAS CAUSING THE LEAK. BUT THEY SAID IT WAS FROM WEAR-AND-TEAR FROM FILLING THE GAS TANK, NOT A MANUFACTURER DEFECT (EVEN THOUGH THE CAR HAD <6000 MILES ON IT WHEN THE LEAK WAS DETECTED). THERE IS A RECALL FOR 2018 TOYOTA CAMRY HYBRIDS (J0G) FOR "FUEL DELIVERY PIPES THAT MAY NOT BE PROPERLY CONNECTED TO THE FUEL HOSES IN THE ENGINE COMPARTMENT". I THINK MY CAR IS AFFECTED BY THIS DESIGN FLAW.
11362954 2020-10-03
2019 TOYOTA CAMRY
MY VEHICLE WILL STALL AND STOPS RANDOMLY. IT IS LOSING POWER AT STOP SIGNS AND STOP LIGHTS WHEN I HIT THE BRAKES. A FEW TIMES IT LOSE POWER TEMPORARY WHILE IN MOTION. IT KEEP SHOWING "CHARGING SYSTEM MALFUNCTION AND STOP IN A SAFE PLACE" MESSAGE WHEN THIS HAPPENS. IT WILL GO BACK TO NORMAL AFTER 5 MINUTES AND THEN THE WHOLE THING REPEATS A DAY OR TWO LATER. I TOOK IT TO TOYOTA DEALERSHIP TO FIX BUT THEY CONCLUDED THE CAR IS ALRIGHT SINCE THERE IS NO CHECK ENGINE. BUT THE PROBLEM IS THERE AND THE CAR KEEPS UNSAFE STOPPING. MY VEHICLE PROBLEM SEEMS SIMILAR TO THOSE OF JANUARY 13TH 2020 "FUEL PUMP MAY FAIL RECALL" NHTSA CAMPAIGN NUMBER 20V012000.
11337655 2020-06-27
2019 TOYOTA CAMRY
VEHICLE WAS IN MOTION ON THE INTERSTATE AT 70 MPH. THE CHECK ENGINE LIGHT CAME ON AND THE ENGINE BEGAN TO STALL. I HAD TO PULL OVER ON SIDE THE ROAD TO PREVENT FROM GETTING HIT BY AN 18 WHEELER FROM THE REAR. I WAS ABLE TO DRIVE THE VEHICLE A WHILE LONGER BEFORE THE ENGINE STALLED AGAIN. I HAD TO GET THE VEHICLE TOWED TO THE NEAREST TOYOTA DEALERSHIP. THEY REPORTED AN ISSUE WITH THE FUEL PUMP. THE DEALERSHIP REPORTED HAVING MANY ISSUES WITH THE FUEL PUMP FOR THE 2019 CAMRY. ON THE DATE OF JUNE 29TH REPAIR APPOINTMENT, THEY REPORTED THEY FUEL PUMP IS ON BACK ORDER AND THEY WOULD NOT BE ABLE TO GET THE PART UNTIL JULY 22ND, 2020 DUE TO SO MANY VEHICLES HAVING THAT DEFECT. HOWEVER, THE PART IS UNDER WARRANTY AND WOULD BE COVERED. AS A RESULT, I HAD TO PRIVATELY RENT A VEHICLE WITHOUT BEING OFFERED A LOANER CAR OR A RENTAL FOR 2 WEEKS. I HAD TO SPEND APPROXIMATELY 1,000 IN EXPENSES TO COVER THE COST OF NOT HAVING A VEHICLE. THE VEHICLE WAS TOWED TO A DEALERSHIP IN A REMOTE AREA FAR FROM HOME AND WORK. MY DISABLED MOTHER HAD TO BOOK A HOTEL TO CHECK THE VEHICLE STATUS THE FOLLOWING DAY WITH MY FATHER. I'VE HAD THE VEHICLE FOR 8 MONTHS WITH 29,000 MILES. WHEN I PLACED MY VIN NUMBER IN THE SYSTEM, MY VEHICLE WASN'T IDENTIFIED OR QUALIFIED AS A RECALL IN THE SYSTEM DESPITE THE DEALERSHIP CONFIRMING THEIR WERE PROBLEMS WITH THE FUEL PUMP AND THE DESCRIPTION OF THE VEHICLE DEFECT MATCHING ONE OF THE 5 IDENTIFIED RECALLS RELATED TO THE TOYOTA CAMRY. BASED ON MY VIN #, MY VEHICLE DIDN'T QUALIFY FOR ANY RECALLS, WHEN I CALLED THE TOYOTA RECALL OFFICE, THEY REPORTED MY VEHICLE DIDN'T MEET RECALL STANDARDS .THE KELLY BLUE BOOK REPORTED 5 DIFFERENT RECALLS AND THEIR DESCRIPTIONS IN RELATION TO THE 2019 CAMRY. I NOTICED THE FUEL PUMP DEFECT/SYMPTOMS MATCHED WITH MY VEHICLE OUT OF THE 5 IDENTIFIED RECALLS.
11242253 2019-08-01
2019 TOYOTA CAMRY
WHILE DRIVING UP A HILL, THE CAMRY WOULD NOT ACCELERATE WITH THE GAS PEDAL FULLY PRESSED. AT THE TOP OF THE HILL, THE CAMRY WITH THE TRANSMISSION IN DRIVE BEGAN ROLLING BACKWARD DOWN THE HILL AT WHAT WAS APPROXIMATELY 25-30 MPH. THE BRAKE WOULD NOT STOP THE MOVEMENT OF THE CAR. EVENTUALLY, THE EMERGENCY BRAKE WAS ALSO PUT IN PLACE. THE CAMRY ROLLED DOWN THE ENTIRE HILL AND STOPPED WHEN THE BACK TIRE HIT THE CURB. THE CAR WAS STILL ON AND IN DRIVE MODE. WE DID NOT COLLIDE WITH ANY OTHER CARS BECAUSE MOST WERE OFF THE STREET. IT WAS EXTREMELY DANGEROUS. FORTUNATELY, WE COULD HAVE BEEN SEVERELY INJURED OR WORSE. THIS TOOK PLACE ON A CITY STREET. THE HILL IS VERY WALKABLE. THE FACT THAT THE CAR WOULD NOT ACCELERATE WITH THE GAS PEDAL FULLY DEPRESSED IS ALARMING FOR A NEW CAR WITH LESS THAN 4 MONTHS OF USE. THE BRAKES WOULD NOT STOP THE CAR FROM ROLLING BACKWARD WHILE THE TRANSMISSION WAS IN DRIVE. ONCE THE CAR STOPPED, IT SHOWED A CAR FAILURE NOTICE. THE CAR WAS TOWED TO TOYOTA AND REMAINS WITH THE DEALERSHIP TODAY. .
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