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11396131 2021-01-21
2012 GMC TERRAIN
VEHICLE BEGAN TO USE EXCESSIVE AMOUNT OF OIL AND IDEL UP AND DOWN AND SOMETIMES EVEN SHUTS DOWN. AFTER ABOUT 3 MONTHS WHILE DRIVING ON THE INTERSTATE IT BEGAN TO SHUT DOWN WHILE IN MOTION. I CALLED FOR SOMEONE TO CHECK THE VEHICLE OUT AND HE ARRIVED CALLED SOMEONE TO CHECK THE VEHICLE AND HE ACTUALLY TOLD ME IT SEEMS TO BE THE MOTOR GONE BAD BUT HE ASKED WOULD I DRIVE IT BACK HOME IF HE FOLLOWED BEHIND. IT LITERALLY SCARED ME AND MY 4 CHILDREN TO DEATH WHEN IT SHUT DOWN WHILE IN MOTION WITH THAT KIND OF SPEED SO I DON'T TRUST PUTTING MY CHILDREN IN IT NOW. I DON'T THINK ITS SAFE AT ALL. THE VEHICLE I ONCE THOUGHT WAS PERFECT FOR MY FAMILY IS TURNING OUT TO BE A NIGHTMARE.
11372992 2020-07-29
2014 GMC TERRAIN
. IN OCTOBER 2019 MY CAR NEEDED TO HAVE EXTENSIVE WORK DONE ON ITS TIMING CHAINS, VARIABLE VALVE TIMING SOLENOIDS, INTAKE VARIABLE ENGINE VARIABLE TIMING SOLENOID, VARIABLE VALVE TIMING SPROCKET, HEATED OXYGEN SENSOR, TIMING COVER GASKET SET, VALVE COVER GASKET SET, IRIDIUM SPARK PLUGS, WATER PUMP, ENGINE OIL FILTERS, SYNTHETIC DEXOS MOTOR OIL, COOLANT. THEN IN JULY 2020 THE TIMING CHAINS COLLAPSED ON ME WHILE I WAS ON MY WAY HOME FROM WORK. THE ENTIRE ENGINE HAD TO BE REPLACED. MY CAR WAS COMPLETELY TOTALED AFTER THE ENGINE COLLAPSED AND I WAS STUCK OWING 12000 DOLLARS ON A USELESS CAR.
11279342 2019-11-10
2012 GMC TERRAIN
MY TERRAIN IS STALLING REALLY BAD SOME DAYS AND SOMETIMES NO PROBLEMS AT ALL. IT DOES IT MORE WHEN GOING INTO REVERSE, I HAVE TO KEEP GIVING GAS TO GET BACKED UP. IT HAS ALSO DIED ON ME WHEN I SLOW TO A STOP LIKE AT A LIGHT. THIS IS REALLY FRUSTRATING!!
11255663 2019-08-01
2013 GMC TERRAIN
I HAVE HAD MY 2013 GMC TERRAIN FOR 3 YEARS AND IT HAS PROBLEMS WITH THE OIL CONSUMPTION, STARTING, TRACTION LIGHT COMES ON BY ITSELF AND TRUCK CUTS OFF WITHOUT WARNING. THIS STARTED SEVERAL WEEKS AGO. OIL, IT CONSUMES LARGE AMOUNTS OF OIL BETWEEN THE OIL CHANGES. I CHECK THE DIGITAL OIL DISPLAYS, THAT SHOW HOW MUCH OIL REMAINS, AND IT CAN GO FROM 80% REMAINS TO 70% REMAINS IN A MATTER OF DAYS. ICUTTING OFF, THIS HAPPENS AT RANDOM TIMES. WHEN I DRIVE, IT LOOSES POWER AND CUTS OFF IN THE MIDDLE OF THE STREET. NO WARNING AT ALL. THIS IS VERY SCARY ESPECIALLY WITH MY CHILDREN IN THE CAR. IT WILL LOOSE POWER AND NOT ACCELERATE AND I HAVE HAD DRIFT TO THE SHOULDER OF THE ROAD. I AM SCARED IT WILL DO THIS ON THE HIGHWAY WHEN DRIVING AT HIGH SPEEDS. STARTING, MY SUV CAN START WITH NO PROBLEM AND I CAN DRIVE TO THE STORE 5 MINUTES AWAY AND IT WILL NOT START WHEN I RETURN. I TRY STARTING IT 5 TIMES AND IT WILL FINALLY START. THIS HAS HAPPENED SEVERAL TIMES. IT WILL START IN THE MORNING WHEN I GO TO WORK OR TAKE KIDS TO SPORTS PRACTICE OR THEIR GAMES AND WHEN I LEAVE WORK WILL NOT START AFTER 8 HOURS. AFTER A 1-2 HOUR GAME, SAME THING OCCURS, IT WILL NOT START. I HAVE TAKEN IT FOR DIAGNOSIS, RECEIVED CODE AND HAD IT REPAIRED. AFTER A FEW DAYS, SAME THING HAPPENS. MY MECHANIC CAN NOT FIGURE OUT WHY THIS IS HAPPENING. MY TRACTION LIGHT HAS ALSO COME ON BY ITSELF, FOR NO REASON. THERE IS NO RECALL FOR THESE PROBLEMS BUT IT SHOULD BE BEFORE INNOCENT PEOPLE, AND FAMILIES ARE INJURED OR KILLED.
11229167 2016-07-11
2012 GMC TERRAIN
SEVERAL TIMES IN 3 YEARS, THE DEALERSHIP CAN NOT DUPLICATE THE PROBLEM LOSS OF POWER STARTS RUNNING SLOW, WONT GO OVER 20 MPH, CHECK STABILITY LIGHT COMES ON, CHECK ENGINE LIGHT STARTS BLINKING, ACTS LIKE MISFIRE OR NO FUEL IN VEHICLE, STARTS ANYWHERE AT ANY TIME, VERY UNSAFE AND SCARY. AT LEAST TAKEN TO A CERTIFIED DEALERSHIP 7 OR 8 TIMES AND EVERY TIME THEY DO SOMETHING DIFFERANT , YET THE PROBLEM PERSISTS! THE VEHICLE CAN BE STATIONARY AT RED LIGHT AND BIG OR WHILE DRIVING GOING 45 OR 65 AND DROP TO 20 MPH AND NOT WANT TO GO, I PUSH THE GAS PADDLE TO FLOOR AND IT DOES NOTHING. THIS HAS BEEN INTERMEDIATE AND A PROBLEM SINCE MONTH 3 OF BUYING MY VEHICLE. THIS IS NOT SAFE AND THE DEALERSHIP HAS BASICALLY GIVIN UP ON ME AND MY VEHICLE.
10862428 2016-04-29
2012 GMC TERRAIN
SUDDEN UNINTENDED ACCELERATION WHEN VEHICLE SHIFTED FROM PARK TO DRIVE, RESULTED IN EXTREME HIGH SPEED ACCELERATION AND NO CONTROL OF VEHICLE. THIS RESULTED IN A HIGH IMPACT CRASH INTO GARAGE SIDE WALL. ALSO AIR BAG DID NOT DEPLOY. ASSUME THROTTLE WIDE OPEN CAUSING SUDDEN ACCELERATION. INSURANCE REPORT , AND POLICE REPORT PENDING
10766422 2015-09-18
2012 GMC TERRAIN
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. UPON STARTING AND DRIVING THE VEHICLE, THE SPEEDOMETER FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,115. THE VIN WAS NOT AVAILABLE.
10569241 2013-11-11
2012 GMC TERRAIN
ON 8/2/12 I PURCHASED MY GMC TERRAIN BRAND NEW IN ASHLAND CITY, TN. I MOVED TO WEST PALM BEACH IN OCTOBER 2012. THE CURRENT MILES ON THE VEHICLE ARE 44,039. I GOT AN OIL CHANGE, FILTER AND MULTI-POINT INSPECTION ON 10/24/13 BY THE LOCAL GMC DEALER. ON 10/23/13 I TOOK MY VEHICLE IN TO HAVE A RECALL REPAIRED AT SCHUMACHER BUICK/GMC. THE RECALL # IS 12312. A MONTH LATER THE VEHICLE WOULD LUNGE SHARPLY FORWARD WHILE DRIVING AND A HEAVY SHAKING VIBRATION (BOTH WHILE DRIVING AND AT A STOP) BELOW MY FEET IN THE VEHICLE (FLOOR BOARD). I TOOK THE VEHICLE TO SCHUMACHER BUICK/GMC 3031 OKEECHOBEE BLVD, ON 11/11/13 AND IT REMAINED UNTIL 11/15/14 AND THE PROBLEM WAS NOT IDENTIFIED. I RETURNED THE VEHICLE FOR THE SAME PROBLEM ON 12/21/13 (SAME DEALER) AND IT WAS PICKED UP ON 12/31/13. THE FIRST SERVICE ADVISOR WAS ROB DEAL HE TOLD ME THAT THE VEHICLE SHIFTS ITS DRIVABILITY TO THE DRIVER AND NOTHING WAS WRONG. I TOOK MY VEHICLE BACK A SECOND TIME FOR THE SAME PROBLEM THIS TIME (IT WAS GETTING WORST) MY REP WAS "[XXX]". HE SAID IT WAS THE "ECO" BUTTON IN THE CAR, IF PUSHED MAKES THE CAR RUN ROUGH." ON MARCH 7, 2014, I CONTACTED GMC CORPORATE OFFICE AND SPOKE TO SHERRY AND REQUESTED A FULL ANALYSIS OF MY CAR. THIS TIME I WENT TO ANOTHER GMC DEALER LOCALLY (LAKE PARK SCHUMACHER) AND MY SERVICE TECH WAS [XXX]. PER [XXX] IT IS A TRANSMISSION ISSUE -LEFT ON MY VOICEMAIL AND SAVED" SPECIFICALLY HE SAID IT WAS THE "CONTROL PRESSURE VALVE CAUSING IT TO LUNGE FORWARD AND IT WAS IMPROPER." HE SAID IT WAS "UNCOMMON TO SEE THIS ISSUE." THE REASON I TOOK THE VEHICLE IN IS THAT I ALMOST REAR ENDED TWO PEOPLE WHILE DRIVING DUE TO THE VEHICLES LUNGES AND HAVE MY BODY JOLTED INTO THE GLASS THE FORCE WAS SO STRONG WITH THE LUNGE. I FEAR FOR MY SAFETY AND THAT OF MY 12 YEAR OLD DAUGHTER IN THIS CAR. I WAS CONTACTED ON 3/13/14 THAT THE VEHICLE WAS READY FOR PICK-UP AND IT HAD BEEN FIXED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
10509876 2013-04-25
2012 GMC TERRAIN
I STARTED OUT DRIVING ON HIGHWAY ROAD AT APPROXIMATELY 5:45PM TRAFFIC WAS MODERATE, MY SPEED WAS ABOUT 30-35 MPH. ALL OF A SUDDEN I HEARD A CLUNK AND THEN ALARM DING FROM THE DASH AS WELL AS MESSAGE "SERVICE STABILTRAK" THEN "REDUCED ENGINE POWER". I WAS UNABLE TO GO ANY FASTER THAN 25MPH. I DROVE IN THIS MODE FOR ABOUT 2 MILES IN TRAFFIC, WHEN REACHING OPEN HIGHWAY (NO TRAFFIC) THE VEHICLE WOULD NOT SHIFT BY ITSELF. I HAD TO ACCELERATE THEN LET OFF THE GAS, TAP PEDAL THEN THE VEHICLE WOULD SHIFT. I WAS ABLE TO DO THIS MULTIPLE TIMES UNTIL REACHING ABOUT 45MPH. I PULLED OFF INTO A NEIGHBORHOOD, SHUT VEHICLE OFF TO SEE IF THIS WOULD RESET SOMETHING, IT DID NOT. THE VEHICLE WAS IN THIS STATE WHEN I ARRIVED AT THE DEALERSHIP SERVICE DEPARTMENT AT APPROXIMATELY 6:05PM. DEALERSHIP LOGGED FOLLOWING ON SERVICE REQUEST: 5043 FOUND CODE P228C RAN DIAG COULD NOT DUPLICATE PROBLEM FUEL PSI AT SPEC RAISES TO SPEC TEST DROVE ON HIGHWAY DID NOT DUPLICATE CONDITION FOUND NO BULL ON CONDITION TEST DRIVE NUMEROUS TIME, COULD NOT DUPLICATE CONCERN. MILES OUT 5067. *TR
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