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11289733 2019-11-30
2014 MAZDA CX-9
I NOTICED A ROUGH NOISE WHEN I STARTED THE 2014 MAZDA CX-9. I CHOSE TO IGNORE IT THINKING IT WAS BECAUSE OF THE COLD WEATHER. GOT TO THE HIGHWAY ON THE WAY HOME TO KANSAS CITY FROM COLUMBUS, OH. SEVERAL MILES LATER WHEN FILLING GAS, I NOTICED A WEIRD SMELL LIKE THAT OF A BURNING RUBBER OR COOLANT. THE CAR GOT ME HOME SAME BUT I NOTICED SLIGHT SMOKING FROM THE ENGINE WHEN I GOT HOME.TOOK IT TO THE MECHANIC AND HE ADVISED IT WAS THE WATER PUMP. HE DIDNT HAVE THE RIGHT TOOLS TO REPLACE IT SO I TOOK IT TO A MAZDA DEALERSHIP WHO ADVIED GETTING A NEW ENGINE. IT'S BEEN OVER THREE WEEKS AND I'M STILL WAITING OR THE DEALERSHIP TO FIND AN ENGINE THEY COULD REPLACE WITH. TOTAL COST, $4K - $5K. EXTREMELY FRUSTRATED THAT MAZDA WOULDNT RECALL CARS WITH THIS TYPE OF ENGINE/ WATER PUMP PROBLEM!
11252193 2019-08-23
2014 MAZDA CX-9
MY WIFE TOOK OUR 2014 MAZDA CX-9 TO LIBERTY MAZDA FOR A CHECK ENGINE LIGHT THAT CAME ON THE EVENING BEFORE SHE ALREADY AND AN APPOINTMENT FOR ANOTHER ISSUE. SHE ASKED THEM TO CHECK THE LIGHT AS WELL. AFTER THEIR FINDINGS THEY TOLD SUE THE CAR HAD A CATASTROPHIC WATER PUMP ENGINE FAILURE. THIS WATER PUMP IS LOCATED INSIDE THE TIMING CHAIN COVER AND LEAKS COOLANT IN TO THE ENGINE. AT THIS POINT WE WERE HANDED OVER TO A SALES REP. WHO INFORMED US THIS WAS A FOOLISH DESIGN WITH THE WATER PUMP LOCATED IN THE POWERTRAIN BEHIND THE TIMING CHAIN COVER. THIS CAUSES CATASTROPHIC ENGINE FAILURE WITH NO WARNING THIS IS WRONG AND SHOULD NOT HAPPEN. WE TALKED TO JASON THE SALES MANAGER WHO REITERATED THE SAME MESSAGE AND SAID HE WOULD PUT IN A GOOD WORD FOR ME IF COOPERATE CALLED ABOUT MY COMPLAINT. HE DID AND COOPERATE OFFERED US THE EPLAN ON A NEW CAR. APPROXIMATELY $2,000.00 FOR A CAR VALUED AT $12-14,000.00 THIS ENGINE WAS MANUFACTURED BY FORD FOR MAZDA AND THE FORD ESCAPES HAVE THE SAME TROUBLE. PLEASE FEEL FREE TO CONTACT ME
11156928 2015-12-01
2015 MAZDA CX-9
THE TRANSMISSION OCCASIONALLY WOULD MAKE A CLUNK SOUND WHEN SHIFTING FROM N TO D. THIS PROBLEM HAS BEEN GOING ON SINCE THE CAR WAS BOUGHT.
11153696 2018-11-01
2014 MAZDA CX-9
TL* THE CONTACT OWNS A 2014 MAZDA CX-9. WHILE DRIVING 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND DETECTED A STRONG ODOR INSIDE THE VEHICLE. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND AN INTERNAL FRACTURE OF AN OIL LEAK. THE MECHANIC STATED THAT THE TRANSFER CASE MAY NEED TO BE REPLACED. THE DEALER (QUIRK MAZDA, 111 MCGRATH HWY, QUINCY, MA 02169, (617) 773-8000) WAS CONTACTED AND INDICATED THAT THERE WAS NO RECALL CAMPAIGN TO PROVIDE A REMEDY FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
11153485 2018-11-23
2014 MAZDA CX-9
NOTICED BURNING SMELL COMING FROM UNDERSIDE OF VEHICLE AND OIL-LIKE SUBSTANCE ON FLOOR OF GARAGE AFTER DRIVING. TOOK TO THE DEALER AND WAS INFORMED THAT THE TRANSFER CASE FAILED AND WAS LEAKING FLUID ON EXHAUST SYSTEM. RESEARCH INDICATES THIS IS A KNOWN DESIGN ISSUE IN MULTIPLE YEAR MODELS OF MAZDA VEHICLES AND I FEEL DUE TO THE SIGNIFICANT FIRE RISK OF OIL/LUBRICANT DRIPPING ONTO THE EXHAUST SYSTEM, THIS SHOULD BE SUBJECT TO A RECALL.
11029996 2017-09-21
2016 MAZDA CX-9
THE PUSH BUTTON ON/OFF SWITCH DOES NOT PROTECT AGAINST TURNING THE VEHICLE OFF IF TRANSMISSION IS ACCIDENTALLY LEFT IN ANY POSITION OTHER THAN 'P'. FOR EXAMPLE ITS POSSIBLE TO PUT THE TRANSMISSION IN 'R' AND TURN THE VEHICLE OFF. FOR A BUSY PARENT (TARGET DEMOGRAPHIC OF THIS VEHICLE), THIS IS VERY DANGEROUS. IF ON AN INCLINE, THE VEHICLE WILL START ROLLING FORWARD OR BACKWARD (DEPENDING ON INCLINE/SLOPE AND R/D TRANSMISSION POSITION). THERE SHOULD BE A SAFEGUARD OR A BEEP/WARN SYSTEM TO PROTECT THE DRIVER/OCCUPANTS THIS HAPPENED TO ME ON AN INCLINED DRIVEWAY WHEN I ACCIDENTALLY LEFT TRANSMISSION IN 'R' AND TURNED VEHICLE OFF. I TOOK FOOT OFF THE BREAK AND GOT OUT AND REALIZED VEHICLE WAS ROLLING BACKWARDS.
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