Please Wait
Please Wait
11353457 2020-07-31
2010 MINI COOPER
WHILE DRIVING, CARS AROUND ME WERE BEEPING WHEN I SWITCHED LANES AFTER SIGNALING AND STEPPED ON THE BRAKES. I WAS NEARLY REAR ENDED! COME TO FIND OUT ALL OF MY LIGHTING SYSTEMS WERE INOPERABLE. I HAD: *NO BRAKE LIGHTS *NO TURN SIGNALS *NO HAZARD LIGHTS *NO HEADLIGHTS *NO TAIL LIGHTS *WINDOWS WERE INOPERABLE. THE LIST GOES ON. THIS IS TERRIFYING TO HAVE HAPPEN WHILE DRIVING, AND EVEN WORSE, I DIDN'T REALIZE WHAT WAS HAPPENING UNTIL I HAD NEARLY BEEN HIT BY TWO DIFFERENT CARS. THIS WOULD HAVE BEEN EVEN WORSE HAD IT FAILED AT NIGHT. I HAD MY CAR TOWED TO THE DEALER TO BE DIAGNOSED. THE ISSUE IS THAT THE FOOTWELL MODULE (AKA FRM) HAD FAILED. THIS HAPPENED AT ONLY 41,000 MILES. APPARENTLY THIS IS EXTREMELY COMMON AND A LONG-KNOWN DEFECT ON MINI COOPERS. IN MY OPINION THERE NEEDS TO BE AN IMMEDIATE RECALL ON ALL AFFECTED FRMS. I LEARNED THAT MINI ISSUED A "SILENT RECALL" OF EXTENDED WARRANTIES, FROM 4 YEARS TO 8 YEARS, AND NOW TO 10 YEARS/156,000 MILES. I AM OUTSIDE OF WARRANTY 6 MONTHS BY TIME, BUT WITHIN WARRANTY BY 115,000 MILES. I CONTACTED MINI USA TO REQUEST THAT THEY COVER THE PART REPAIR, AS THIS IS A KNOWN DEFECTIVE PART IN MY CAR'S MODEL AND YEAR AND A CRITICAL SAFETY ISSUE. THEY HAVE REFUSED, DESPITE ME GETTING IN TOUCH THREE TIMES. I ALSO NOTIFIED CUSTOMER RELATIONS AT MINI USA THAT I NEVER RECEIVED NOTIFICATION OF THE WARRANTY EXTENSION ON THIS PART, OR ON ANY OTHER PART. ADDITIONALLY, I HAVE NOT RECEIVED ANY NOTIFICATION OF RECALLS THAT APPLY TO MY VEHICLE, THOUGH THROUGH MY RECENT RESEARCH I HAVE FOUND THAT SOME HAVE BEEN ISSUED. A QUICK GOOGLE SEARCH AS WELL AS DISCUSSIONS WITH MINI TECHS WILL REVEAL WIDESPREAD FRM FAILURE. MANY OTHER COMPLAINANTS ON THIS PAGE ARE REGARDING THE SAME ISSUE. HAS ANY INVESTIGATION TAKEN PLACE? IF NOT, I HOPE THERE WILL BE ONE.
11325466 2020-05-15
2010 MINI COOPER
AIR BAG PASSENGER LIGHT CAME ON AND STAYED ON. WINDOWS DOWN GO UP OR DOWN. TURN SIGNALS DON'T WORK. AC STOP WORKING. IT BLOWS OUT HOT AIR IN THE FRONT. A LOUD THUD NOISE HAPPENS ONCE IN A WHILE FROM THE BACK. SOMETIMES WON'T START LIKE IF THE BATTERY WAS DEAD. SOMETIMES ENGINE WON'T TURN OFF AND WILL RUN WITHOUT THE KEY IN THE IGNITION. I'VE ONLY HAD IT SINCE OCT 2019. *TR
11254014 2019-09-06
2010 MINI COOPER
AFTER RECEIVING ROADSIDE ASSISTANCE FOR A BATTERY ISSUE I WAS DRIVING HOME AT HIGHWAY SPEEDS AT NIGHT WHEN THE INTERIOR LIGHTING OF MY DASHBOARD WENT OUT AND MY INSTRUMENT CLUSTER, TURN SIGNALS, FOG LIGHTS, HIGH BEAMS, AND WINDOWS CEASED TO FUNCTION. WHEN I MADE IT HOME I SCANNED MY VEHICLE VIA OBD2 AND A PLETHORA OF CODES HAD APPEARED ALMOST ALL RELATED TO SAFETY FEATURES SUCH AS LIGHTING, AIRBAGS,DYNAMIC STABILITY CONTROL, SUSPENSION, ABS, AND SPEED SENSING DEVICES. AFTER SEVERAL HOURS OF RESEARCH AND DIAGNOSTIC WORK I DETERMINED THE PROBLEM TO BE THE DRIVER SIDE FOOTWELL MODULE WHICH HAS LONG BEEN KNOWN TO BE A DEFECTIVE ITEM TO MINI/BMW SO MUCH SO THAT IT'S BEEN GIVEN A WARRANTY EXTENSION OF 10 YEARS/ 156,000 MILES THAT REMAINS ACTIVE, BUT ONLY TO ELIGIBLE VEHICLE WARRANTY HOLDERS. AFTER MY EXPERIENCE OF LOSING PRACTICALLY ALL VEHICLE LIGHTING WHICH INCLUDED BOTH TURN AND HAZARD SIGNALING ABILITY WHILE DRIVING AT NIGHT AND AT HIGHWAY SPEEDS I IMPLORE THE NHTSA TO ISSUE A SAFETY RECALL ON THESE FAULTY FOOTWELL MODULES GIVEN THE EASE AND SUDDENNESS AT WHICH THEY CEASE TO FUNCTION FOR REASONS THAT RANGE FROM MOISTURE INTOLERANCE, ROUTINE MAINTENANCE PRACTICES, AND EMERGENCY ROADSIDE ASSISTANCE AS WAS MY PARTICULAR CASE. THE PROBLEM HAS ALREADY BEEN ACKNOWLEDGED BY THE MANUFACTURER AND I FEEL IT IS NOW TIME THAT THE GOVERNMENT ADDRESS THIS KNOWN SAFETY ISSUE IN ORDER TO PROTECT AMERICA'S ROADS AND HIGHWAYS AS WELL AS THE CITIZENRY AT LARGE.
11196984 2019-03-15
2011 MINI COOPER
MY MINI COOPER FAILED EXTERIOR LIGHTS INCLUDING TURN SIGNALS, MARKER LIGHTS, AND HAZARD LAMPS. MINI COOPER FOOTWELL MODULE OEM R56 GEN2 FAILED LIGHTING ON EXTERIOR LIGHTS.
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