Please Wait
Please Wait
11353457 2020-07-31
2010 MINI COOPER
WHILE DRIVING, CARS AROUND ME WERE BEEPING WHEN I SWITCHED LANES AFTER SIGNALING AND STEPPED ON THE BRAKES. I WAS NEARLY REAR ENDED! COME TO FIND OUT ALL OF MY LIGHTING SYSTEMS WERE INOPERABLE. I HAD: *NO BRAKE LIGHTS *NO TURN SIGNALS *NO HAZARD LIGHTS *NO HEADLIGHTS *NO TAIL LIGHTS *WINDOWS WERE INOPERABLE. THE LIST GOES ON. THIS IS TERRIFYING TO HAVE HAPPEN WHILE DRIVING, AND EVEN WORSE, I DIDN'T REALIZE WHAT WAS HAPPENING UNTIL I HAD NEARLY BEEN HIT BY TWO DIFFERENT CARS. THIS WOULD HAVE BEEN EVEN WORSE HAD IT FAILED AT NIGHT. I HAD MY CAR TOWED TO THE DEALER TO BE DIAGNOSED. THE ISSUE IS THAT THE FOOTWELL MODULE (AKA FRM) HAD FAILED. THIS HAPPENED AT ONLY 41,000 MILES. APPARENTLY THIS IS EXTREMELY COMMON AND A LONG-KNOWN DEFECT ON MINI COOPERS. IN MY OPINION THERE NEEDS TO BE AN IMMEDIATE RECALL ON ALL AFFECTED FRMS. I LEARNED THAT MINI ISSUED A "SILENT RECALL" OF EXTENDED WARRANTIES, FROM 4 YEARS TO 8 YEARS, AND NOW TO 10 YEARS/156,000 MILES. I AM OUTSIDE OF WARRANTY 6 MONTHS BY TIME, BUT WITHIN WARRANTY BY 115,000 MILES. I CONTACTED MINI USA TO REQUEST THAT THEY COVER THE PART REPAIR, AS THIS IS A KNOWN DEFECTIVE PART IN MY CAR'S MODEL AND YEAR AND A CRITICAL SAFETY ISSUE. THEY HAVE REFUSED, DESPITE ME GETTING IN TOUCH THREE TIMES. I ALSO NOTIFIED CUSTOMER RELATIONS AT MINI USA THAT I NEVER RECEIVED NOTIFICATION OF THE WARRANTY EXTENSION ON THIS PART, OR ON ANY OTHER PART. ADDITIONALLY, I HAVE NOT RECEIVED ANY NOTIFICATION OF RECALLS THAT APPLY TO MY VEHICLE, THOUGH THROUGH MY RECENT RESEARCH I HAVE FOUND THAT SOME HAVE BEEN ISSUED. A QUICK GOOGLE SEARCH AS WELL AS DISCUSSIONS WITH MINI TECHS WILL REVEAL WIDESPREAD FRM FAILURE. MANY OTHER COMPLAINANTS ON THIS PAGE ARE REGARDING THE SAME ISSUE. HAS ANY INVESTIGATION TAKEN PLACE? IF NOT, I HOPE THERE WILL BE ONE.
11325466 2020-05-15
2010 MINI COOPER
AIR BAG PASSENGER LIGHT CAME ON AND STAYED ON. WINDOWS DOWN GO UP OR DOWN. TURN SIGNALS DON'T WORK. AC STOP WORKING. IT BLOWS OUT HOT AIR IN THE FRONT. A LOUD THUD NOISE HAPPENS ONCE IN A WHILE FROM THE BACK. SOMETIMES WON'T START LIKE IF THE BATTERY WAS DEAD. SOMETIMES ENGINE WON'T TURN OFF AND WILL RUN WITHOUT THE KEY IN THE IGNITION. I'VE ONLY HAD IT SINCE OCT 2019. *TR
11253486 2019-07-15
2009 MINI COOPER CONVERTIBL
MY CAR I BOUGHT AS A PRE-OWN AND THE OWNER BEFORE E HAD LEAKS AS WELL. THESE LEAKS CAUSED ELECTRICAL DAMAGE ON THE CIRCUIT BOARDS THAT MADE THE CIRCUIT BOARD SHOULDER AND HEAT UP SO HOT IT ALMOST WENT ON FIRE. ALSO THE TIRES WERE THE WRONG SIZE AND SALES PERSON WOULD NOT ADMIT FAULT SO I HAD TO PAY TO REPLACE THEM ALL. I WAS DRIVING WHEN I FELT THE CAR LOSE CONTROL ON THE HIGHWAY AND STREETS, THEN I WAS DRIVING WHEN CAR OVERHEATED. I PAID TO FIX LEAKS MORE THAN $7000 AND STILL LEAKING. NOW ANOTHER LIGHT BULB IS OUT MY BACK BREAK LIGHT SO I CANNOT DRIVE IT BECAUSE THAT IS UNSAFE TO OTHERS DRIVING BEHIND ME.
11246389 2019-07-15
2009 MINI COOPER CONVERTIBL
ELECTRICAL FAILURE SINCE DAY ONE BOUGHT CAR AS A PRE-OWN. PRIOR OWNER HISTORY SAME ISSUES AS ME. MY CAR ALMOST WENT ON FIRE, POOR PERFORMANCE , LEAKS AND LEAKS WITH NO RELOAD FROM $6,000+ REPAIRS. STILL LEAKING. SUSPECTED WATER DAMAGE CAUSING ELECTRICAL OR JUST FAULTY ELECTRICAL. BULBS GO OUT WHEN CAR NOT EVEN DRIVEN, CANOPY BROKE AT SERVICE DEPT AND THEY WON'T REPAIR FREE OF CHARGE. BATTERY DID NOT WORK AND ISSUES WITH KEY FOB RECOGNITION.
11065846 2018-01-14
2011 MINI COOPER CLUBMAN
THE FRM CONTROL MODULE (AKA: FOOTWELL CONTROL MODULE) SUDDENLY FAILED AND DISABLED: BRAKE LIGHTS INSTRUMENT PANEL ILLUMINATION BLINKERS EMERGENCY FLASHERS HEADLIGHTS STUCK ON DIM/LOW BEAM TAIL RUNNING LIGHTS STUCK ON (NOT RESPONSIVE TO BRAKING) ALL OVERHEAD, DOOR EDGE AND FOOT CABIN LIGHTS NONOPERATIONAL WINDOWS NONOPERATIONAL FUEL CAP LOCK NONOPERATIONAL LED INTERIOR LIGHTS NONOPERATIONAL OBD NONOPERATIONAL WITH IGNITION ON, CAR MUST BE RUNNING TO ENABLE PASSENGER AIRBAG INTERMITTENTLY ONOFF VERY UNSAFE AND A NONWEAR ITEM LIKE FRM SHOULD NOT JUST FAIL. FAILED WHEN STARTING VEHICLE.
10807103 2015-11-23
2009 MINI COOPER CLUBMAN
THE SOCKET THAT GOES IN THE BULB FOR THE HEADLIGHTS ARE BURNED ON BOTH HEADLIGHTS. THE BULBS HAVE BEEN REPLACED AND BECAUSE OF THE BURNED SOCKET THAT CONNECTS TO THE HEADLIGHT APPARENTLY IS UNABLE TO SEND A SIGNAL TO THE BULB AND NO ONE SEEMS TO KNOW HOW TO FIX THE PROBLEM.
10606570 2014-03-09
2009 MINI COOPER S CLUBMAN
THIS HAPPENED TWICE, THE FIRST TIME IT WAS COVERED UNDER THE WARRANTEE. I WAS DRIVING AT NIGHT AND HIT A POTHOLE. I NOTICED THAT MY LEFT FRONT HEADLIGHT WAS POINTED AT THE ROAD. WHEN I GOT HOME I NOTICED THAT THE HOLE ASSEMBLY INSIDE HAD BEEN DISENGAGED AND IS POINTED DOWN. THERE IS NO WAY TO ADJUST IT AND SINCE I WAS NOT COVERED BY THE WARRANTEE I DECIDED TO OPEN THE UNIT. I FOUND THAT THE SMALL PLASTIC PART THAT HOLDS THE INNER LIGHT ASSEMBLY FROM FALLING PULLED APART. I WOULD THINK THAT THIS MUST BE TESTED AND THEREFORE I MUST HAVE A DEFECTIVE UNIT. I CONTACTED MINI WHO SENT ME TO THE DEALER AND SAID THAT THEY WOULD LOOK INTO IT. IT HAS BEEN A COUPLE OF MONTHS AND I HAVE NO RESOLUTION. IF THIS HAPPENED TO ME TWICE I THINK THERE MUST BE OTHER UNITS THAT HAVE FAILED THIS WAY. IS THIS CAUSE FOR A RECALL? *TR
10380205 2011-01-29
2009 MINI COOPER
TL*THE CONTACT OWNS A 2009 MINI COOPER. WHILE DRIVING APPROXIMATELY 60 MPH THE HEADLIGHTS DID NOT HAVE SUFFICIENT ILLUMINATION RANGE. THE DEALER WAS CONTACTED AND STATED THEY ARE REQUIRED BY LAW TO ILLUMINATE THAT WAY SO OTHER DRIVERS ARE NOT BLINDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE BUT WAS CONCERNED ABOUT THE ILLUMINATION RANGE . THE CONTACT STATED THAT THEY DO NOT ILLUMINATE FAR ENOUGH TO SEE IN FRONT OF HIM. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 11,900.
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