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11397267 2021-02-18
2021 CHEVROLET SILVERADO 1500
ON THURSDAY FEB 18TH IS WAS SNOWING WHEN I LEFT WORK, DROVE AROUND THE BELTWAY APPROXIMATELY 30 MILES GOING ON AVERAGE 30-40 MPH.NO ISSUES JUST BAD ROADS. RIGHT AFTER I LEFT THE HIGHWAY AND TURNED ON TO A MAIN ROAD, I WAS APPROXIMATELY 1 MILE ON THAT ROAD IN THE MIDDLE LANE DRIVING STRAIGHT AT ABOUT 25-30 MPH WHEN MY NEW 2021 SILVERADO (5000 MILES) LOSS POWER. THE BATTERY AND CHECK ENGINE LIGHT CAME ON WITH NO ENGINE POWER. AS THE VEHICLE WAS COASTING ATTEMPTED TO GET OFF THE MAIN ROAD, BUT DIDN'T MAKE IT DUE TO THE SNOW COVERED ROADS AND SLUSH. ENDED UP IN A MERGE LANE STILL IN TRAFFIC AND WAS ALMOST HIT NUMEROUS TIMES. TRIED TO RESTART AND GET TO A SAFE LOCATION, BUT WHEN PUSHING THE START BUTTON THE SILVERADO WOULD CRANK EXTREMELY LONG PERIOD OF TIME AND THEN FINAL CUTOUT. WAS ON THE PHONE WITH ON STAR WHERE THEY PUT ME IN CONTACT WITH THE LOCAL POLICE DEPARTMENT WHO NEVER SHOWED AND THEN LEFT ME A MESSAGE THEY WERE COMING OUT DUE TO THE INCLEMENT WEATHER. THANKS. AFTER TALKING WITH POLICE DISPATCH ON STAR SETUP A TOW TRUCK, BUT GAVE THEM THE WRONG ADDRESS WHICH WAS MORE THAN AN HOUR AWAY FROM MY LOCATION. ONCE BACK ON THE PHONE ON STAR STATED THEY HAD TO CALL THE SAME TOW TRUCK DRIVER/COMPANY WHICH OF COURSE HE WAS OVER AN HOUR AWAY. ONCE THE TOW TRUCK DRIVER ARRIVED 3 HOURS AFTER MY TRUCK BROKE DOWN HE SAID HE WAS ORIGINALLY ONLY 10 MINUTES FROM MY LOCATION PRIOR TO ON STAR SENDING HIM TO THE WRONG LOCATION. WHAT A MESS. HAVE A LOANER CAR BECAUSE I HAVE BEEN TOLD A FUEL PUMP IS ON NATIONAL BACKORDER. ALSO THAT THEY WILL BE REPLACING THE VALVE SPRINGS WHICH IS ANOTHER ISSUE I THINK? HOPING TO KNOW MORE THIS WEEK.
11365829 2020-09-01
2020 RAM 1500
TRUCK FAILS TO PROPERLY ACCELERATE CREATING DANGEROUS MOMENTS WHEN ATTEMPTING TO PULL INTO TRAFFIC.PROBLEM SEEMS TO OCCUR MORE FREQUENT IN WARMER WEATHER BUT IS OCCURRING MORE FREQUENTLY AS MILEAGE ACCUMULATES. THIS ISSUE DID NOT OCCUR IN THE FIRST 3-4000 MILES. BUT NOW OCCURS QUITE FREQUENTLY. WHEN IT HAPPENS THE ACCELERATOR IS FULLY DEPRESSED WITH EXTREMELY SLOW ENGINE ACCELERATION. THE FIRST EXPERIENCE WITH ISSUE A SERVICE ELECTRONIC THROTTLE WARNING DISPLAYED. THE CEL SET AT THAT TIME CLEARED BY ITSELF. DEALER HAS BEEN UNABLE TO DETERMINE CAUSE. THIS PROBLEM SEEMS LIKE IT IS ENGINE & BOOST MANAGEMENT RELATED.
11330260 2020-06-17
2020 CHEVROLET SILVERADO 1500
I WAS STOPPED N THE DRIVE THRU AT IN-N-OUT WITH MY FOOT ON THE BRAKE AND THE ECO SYSTEM HAD TURNED OFF THE MOTOR. IT SPONTANEOUSLY TURNED BACK ON WITHOUT ME LIFTING MY FOOT OFF OF THE BRAKE AND THE TRANSMISSION ENGAGED AND THE TRUCK LAUNCHED FORWARD APPROXIMATELY 12-18 INCHES. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. IT ALSO HAPPENED ONE NIGHT ABOUT 2 MONTHS AGO. THIS COULD HAVE BEEN VERY DANGEROUS, I COULD HAVE HIT SOMEONE OR THEIR CAR OR I COULD HAVE EVEN RECEIVED WHIPLASH MYSELF. *TR
11323550 2020-05-05
2020 RAM 1500
USUALLY, THE GAS NOZZLE AUTOMATICALLY TURNS OFF THE GAS WHEN THE TANK IS FULL. WHILE WAITING FOR THIS TO HAPPEN, HAND ON NOZZLE HOLDING IT OPEN, THE GAS OVERFILLED, GUSHED OUT OF THE FILL TUBE, AND OUT FROM UNDER THE TRUCK. A BIG PUDDLE OF GAS ON THE GROUND. I THOUGHT THE NOZZLE SHUTOFF MALFUNCTIONED. I WENT TO FILL MY TRUCK AGAIN ON 5/5. I PUT THE NOZZLE INTO THE FILL TUBE AND SQUEEZED THE HANDLE. GAS GUSHED OUT OF THE FILL TUBE RIGHT AWAY, OUT FROM UNDER THE TRUCK AND CREATING ANOTHER LARGE PUDDLE OF GAS ON THE CONCRETE. I HAD A SIMILAR, NO CAP, FILLING TUBE ON MY 2013 F-150 AND NEVER HAD THIS PROBLEM IN 7 YEARS. SO I CALLED MY DEALER TO REPORT THIS AND SEE IF OTHERS HAVE HAD THE SAME PROBLEM. I WAS TOLD THERE IS A SECOND VALVE IN THE FILL TUBE AND I NEED TO INSERT THE NOZZLE ALL THE WAY INTO THE SPRING. I HAVEN'T HAD A CHANCE TO SEE IF THIS CORRECTS THE PROBLEM. HOWEVER, MANY TIMES WHEN I HAVE TRIED TO FILL VARIOUS VEHICLES THAT I HAVE OWNED, SOMETIMES I HAVE TO PULL THE NOZZLE SLIGHTLY OUT TO KEEP THE AUTOMATIC TURN OFF FROM COMING ON SO I CAN FILL THE TANK. I NEVER TOP OFF, ADD MORE GAS AFTER THE AUTOMATIC SWITCH TURNS THE PUMP OFF. I THINK THIS IS A POOR DESIGN OR SOMETHING WRONG WITH MY FILL TUBE. I'M SURE OTHERS WILL BE DOING THE SAME THING I DID AND RAW GAS ALL OVER THE GROUND AND VEHICLE ISN'T VERY SAFE. BOTH TIMES VEHICLE WAS STATIONARY AND ENGINE OFF AT THE FILLING STATION. I WILL TAKE PICTURES IF THIS HAPPENS AGAIN. *TR
11292056 2019-12-16
2020 RAM 1500
VEHICLE THROTTLE MAXIMIZED WHEN I PRESSED THE BRAKE TO STOP. AFTER IMPACT WITH ANOTHER VEHICLE THE THROTTLE WENT BACK TO THE IDLE POSITION. I WAS MERGING IN TRAFFIC ONTO ANOTHER STREET. THE VEHICLE IN FRONT OF ME WAS STOPPED FOR THE MERGER. *LN CASE NUMBER XXXXXXXX ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
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