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11406551 2021-04-03
2016 SUBARU LEGACY
DROVE ON A STRAIGHT STRETCH OF INTERSTATE AT 75 MPH IN A SUNNY AFTERNOON ON A 400 MILE TRIP WITH FUEL TANK BETWEEN 1/8 AND 1/4 FULL. THE ENGINE SUDDENLY LOST POWER. PRESSED THE GAS TO REV UP THE ENGINE BUT STILL NO POWER MOVING FORWARD. HAD TO PULL OVER TO THE SHOULDER AND STOPPED THE CAR. THAT WAS A PRETTY DANGEROUS SITUATION SINCE IT HAPPENED WITHOUT ANY WARNINGS. TRIED TO RESTART THE CAR BUT FAILED. THE STARTER TURNS BUT ENGINE WILL NOT START. ATTEMPTED SEVERAL TIMES OVER THE PERIOD OF 30 - 40 MINUTES TO NO AVAIL. HAD TO CALL A TOW TRUCK TO A SHOP NEAR BY. ONCE UNLOADED (ABOUT 2 HOURS LATER) FROM THE TRUCK, THE TECHNICIAN HOOKED ON INSTRUMENTS TO CHECK. THE ELECTRICALS (ALTERNATOR, BATTERY) WERE FINE. THEN RESTARTING THE ENGINE WORKED. SHORTLY AFTER, THE LOW FUEL WARNING LIGHT CAME ON. NOT CONFIDENT OF CONTINUING THE TRIP, STAYED IN THE TOWN OVERNIGHT. CHECKED THE INTERNET FORUMS THE NEXT DAY AND READ SIMILAR EXPERIENCES BY SOME SUBARU OWNERS AND REALIZED THAT IT COULD BE RELATED TO LOW-FUEL. WENT TO FILL UP THE GAS TANK AND WAS ABLE TO CONTINUE TO DRIVE CLOSE TO 100 MILES TO DESTINATION WITHOUT PROBLEM. NOTED WHEN FILLING UP, THE TANK HAD AT LEAST 2.5 GAL OF FUEL LEFT WHEN THE INCIDENT HAPPENED. CAR HAS 65K ON THE METER. IT WAS BOUGHT NEW AND MAINTAINED ON-SCHEDULE. NO ACCIDENTS OR MODS.
11256146 2019-09-16
2016 SUBARU LEGACY
STEERING WHEEL ADAPTIVE CRUISE CONTROL FOR SPEED REGULATION DOES NOT FUNCTION PROPERLY. WHEN PRESSING THE CONTROL TO INCREASE OR DECREASE SPEED, THERE IS NO RESPONSE OR "FOLLOW DISTANCE" INCREASES. BECAUSE SUBARU'S EYESIGHT AND ADAPTIVE CRUISE CONTROL REPRESENT SIGNIFICANT SAFETY, ACCIDENT-PREVENTION ADVANCES, A MALFUNCTIONING STEERING WHEEL CONTROL REPRESENTS A REAL SAFETY HAZARD WHEN DRIVING.
11232738 2019-06-17
2015 SUBARU LEGACY
TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. THE CONTACT MADE A RIGHT TURN TO TURN INTO A PARKING LOT, THE VEHICLE ACCELERATED AND SURGED OUT OF THE PARKING SPACE. THE VEHICLE WENT OVER A CONCRETE PARKING BLOCK, STRUCK A GUARDRAIL, THEN CRASHED INTO THE BUILDING BEHIND IT. THEN THE VEHICLE BOUNCED BACK INTO THE PARKING SPACE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT INJURED. NO POLICE REPORT WAS MADE. THE VEHICLE WAS DRIVEN TO A LOCAL MECHANIC. THE VEHICLE WAS REPAIRED (THE CONTACT DIDN'T KNOW WHAT WAS DAMAGED ON THEIR VEHICLE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT THEY WOULD SEND AN OFFICIAL TO THE CONTACT'S HOME TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 34,630.
11152454 2018-11-18
2015 SUBARU LEGACY
MY VEHICLE WAS INVOLVED IN AN ACCIDENT YESTERDAY. WHILE PULLING IN TO A PARKING SPOT AND ALMOST COMPLETELY STOPPED WITH MY FOOT ON THE BRAKE ABOUT TO PLACE THE CAR IN PARK, IT SUDDENLY ACCELERATED. THE RESULT WAS A FRONT END COLLISION WITH THE SIDE OF A RESTAURANT AND THE AIR BAGS DID NOT DEPLOY. I'M GRATEFUL THAT THERE WERE NO INJURIES BUT I'M WORRIED THAT THERE MAY BE SOMETHING SERIOUSLY WRONG WITH THIS VEHICLE AND POSSIBLY OTHERS LIKE IT. I'M NOT SURE HOW TO START AN INVESTIGATION OF THIS NATURE SO I'M TURNING TO YOUR ORGANIZATION FOR GUIDANCE. PLEASE FEEL FREE TO CONTACT ME IF YOU HAVE ANY FURTHER QUESTIONS.
10893220 2016-08-04
2015 SUBARU LEGACY
IN JANUARY OF 2015, I PURCHASED A NEW 2015 SUBARU LEGACY WITH THE LATEST SAFETY FEATURES AND EQUIPMENT. WITHIN 3 MONTHS OF PURCHASE OF THE LEGACY BEGINNING IN APRIL OF 2015 THE RADIO/NAVIGATION/DRIVER ASSISTANCE DISPLAY CONSOLE BEGAN TO LOCK UP AND BECOME NON-OPERABLE AFTER ABOUT 15 MINUTES OF OPERATION. THE DEALER (MATT SLAPP SUBARU OF NEWARK, DELAWARE) HAD DIFFICULTY DIAGNOSING THE PROBLEM AND CALLED IN THE SUBARU REGIONAL TECHNICIAN TO TRY TO RECOMMEND A FIX. HE RECOMMENDED A COMPLETE REPLACEMENT OF THE CENTER CONSOLE RADIO AND DISPLAY. THIS ALL TOOK SEVERAL MONTHS. WHEN THE REPLACEMENT UNIT CAME IN, WE BROUGHT THE CAR IN FOR THE REPAIRS SHORTLY AFTER THE NEW RADIO/DISPLAY CONSOLE HAD BEEN INSTALLED, THE SAME PROBLEM WE HAD BEFORE WAS EVIDENT. IN ADDITION, WE WERE UNABLE TO ACCESS THE MAP AND NAVIGATIONAL FUNCTION AT ALL WITH THE NEW UNIT. AT ABOUT THE SAME TIME AS WE WERE DISCOVERING THIS, THE DEALER CALLED TO TELL US THAT THE COMPUTERIZED INVENTORY ACCOUNTING SYSTEM HAD FLAGGED THE MISMATCH BETWEEN OUR MODEL AND THE RADIO/NAVIGATION CONSOLE THAT HAD BEEN INSTALLED IN MY SUBARU. WE RETURNED THE CAR TO THE DEALER AGAIN AND FOR THE SECOND TIME A NEW AND CORRECT MODEL RADIO/NAVIGATION CONSOLE WAS INSTALLED. WE NOW HAD ACCESS TO THE NAVIGATION SYSTEM SCREEN AND MAPS AGAIN GOING INTO THE FALL OF 2015 AND FOR THE REST OF THE WINTER EVERYTHING SEEMED TO BE WORKING FINE. BUT DURING A WARM SPELL IN APRIL OF 2016 THE PROBLEM CROPPED UP AGAIN AND I BEGAN TO MAINTAIN A LOG (ATTACHED) OF THE OCCURRENCES WHICH BECAME MORE AND MORE FREQUENT AS WE MOVED INTO SUMMER DURING THE MONTH OF JULY THE SYSTEM LOCKED UP ON THE RIDE HOME AT THE END OF THE DAY ON ALMOST EVERY SUNNY, WARM DAY. SINCE IT DOESN'T HAPPEN UNTIL I'M ON MY WAY AND TRAVELING ON HIGH SPEED, LIMITED ACCESS HIGHWAYS FOR 90% OF MY COMMUTE WHEN IT'S DIFFICULT TO FIND A SAFE PLACE TO PULL OFF THE ROAD,
10747971 2015-08-11
2015 SUBARU LEGACY
ELECTRONIC PARKING BRAKES WILL NOT RELEASE. EYE SIGHT SYSTEM ERROR LIGHT ON -- SAYS TO SEE DEALER. VEHICLE IS IN LOW CLEARANCE PARKING GARAGE - FLATBED TOW TRUCK CANNOT ENTER. BRAKES ARE STUCK ON. FRONT OF VEHICLE FACING GARAGE WALL, WHICH IS PARTIALLY OPEN (LOOKING THROUGH TO ANOTHER LEVEL). VEHICLE IS ON A SLIGHT DOWNWARD INCLINE FACING WALL. SEEMS LIKE ALL 4 BRAKES ARE LOCKED EVEN IN NEUTRAL. CAR STARTS FINE AND RUNS, CAN ENTER R N & D, BUT WILL NOT MOVE. NEW VEHICLE -- TOW TRUCK OPERATOR DOES NOT KNOW HOW TO RELEASE BRAKES FOR THIS MODEL YEAR, SINCE IT IS DIFFERENT FROM PREVIOUS YEAR. VEHICLE RECEIVED EYE SIGHT RECALL NOTIFICATION RECENTLY, BUT VEHICLE HAS NOT BEEN SERVICED YET. SUSPECT EYE SIGHT IS TO BLAME, AS IT HAS BEEN BEHAVING IN ERRATIC FASHION OVER THE LAST FEW MONTHS. (TURNS OFF IN EXTREMELY LIGHT RAIN, WHEN IT SHOULD NOT, STAYS OFF FOR A WHILE, THEN TURNS ON IN HEAVY RAIN)
10655186 2014-05-22
2014 SUBARU LEGACY
I PURCHASED MY BRAND NEW 2014 SUBARU LEGACY ON MAY 16TH 2014. ABOUT ONE WEEK LATER I WAS DRIVING UP THE SLIGHT INCLINE OF THE DRIVEWAY OF THE APARTMENT HOUSE WHERE I LIVE. AS I REACHED THE STREET I STEPPED ON THE ACCELERATOR TO TURN OUT INTO THE TRAFFIC AND THE CAR COMPLETELY LOST POWER. ABOUT 5 SECONDS LATER THE POWER RETURNED AND THE CAR RESPONDED NORMALLY WHEN I STEPPED ON THE ACCELERATOR PEDAL AND I WAS ABLE TO DRIVE THE CAR NORMALLY. THREE OR FOUR DAYS LATER THE SAME THING HAPPENED AGAIN WHILE I WAS DRIVING IN TRAFFIC, AS I TRIED TO ACCELERATE THE CAR'S ENGINE LOST POWER WHEN I STEPPED ON THE ACCELERATOR. THIS SAME LOSS OF POWER NOW HAPPENS ABOUT TWO OR THREE TIMES EACH WEEK. I CURRENTLY HAVE ABOUT 2500 MILES ON THE CAR. I HAVE TAKEN IT TO MY LOCAL SUBARU DEALERSHIP ON THREE SEPARATE OCCASIONS FOR THIS COMPLAINT AND THEY HAVE KEPT THE CAR FOR A TOTAL OF ABOUT THIRTY DAY FOR OBSERVATION, TESTING, AND REPAIR BUT THEY HAVE BEEN UNABLE TO REPRODUCE OR SOLVE THE PROBLEM AND CAN FIND NOTHING WRONG WITH MY CAR. THEY WARNED ME ABOUT DRIVING WITH TWO FEET BECAUSE IF THE BRAKE IS APPLIED AT THE SAME TIME AS THE ACCELERATOR A PROBLEM LIKE THIS COULD OCCUR BUT I DO NOT DRIVE USING BOTH FEET AND HAVE ALWAYS DRIVEN USING ONLY ONE FOOT. *TR
10552894 2013-11-18
2014 SUBARU LEGACY
ON 11/18/13, AT APPROXIMATELY 5:15 PM, I WAS HEADING DOWN A STREET TO MAKE A LEFT TO GO HOME FROM WORK. ALL OF A SUDDEN THE CAR ACCELERATED AND WOULD NOT SLOW DOWN AFTER I PUSHED DOWN ON THE BRAKE WITH MY RIGHT FOOT. I IMMEDIATELY BEGAN TO TURN THE WHEEL TO THE RIGHT ONTO AN EMPTY STREET TO AVOID TWO OTHER CARS AT THE INTERSECTION WHO WERE GOING TO MAKE THE SAME LEFT I ORIGINALLY WANTED TO MAKE. FOR SOME REASON, THE CAR DID NOT GO ALL THE WAY RIGHT AND WENT DIAGONALLY FROM THE INTERSECTION ACROSS THE STREET. THE CAR THEN JUMPED A CURB HITTING AN ELECTRICAL POLE. AT THAT POINT, I WAS PULLED OUT OF THE CAR BY ANOTHER DRIVER WHO SAW THE INCIDENT BECAUSE WHEN HITTING THE POLE, LIVE WIRES WERE DANGLING FROM THE POLE. I WAS TAKEN ACROSS THE STREET AWAY FROM THE CAR AND WAITED FOR POLICE AND PARAMEDICS TO COME. *TR
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