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1731460 Fire

31 Complaints

2013 HYUNDAI VELOSTER FUEL/PROPULSION SYSTEM

Fire includes words BURND, BURNED, BURNIN, BURNT, BURNUP, CAUGHT FIRE, FLAME, FLAMES, FLAMING, INFLAMED, SMOKED, SPARK, SPARKED, SPARKS

Model VELOSTER only

fuel includes systems FUEL SYSTEM, DIESEL, FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, FUEL SYSTEM, GASOLINE:STORAGE, FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK, FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK:SELECTOR DEVICES, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING, FUEL SYSTEM, OTHER, FUEL SYSTEM, OTHER:DELIVERY, FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP, FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:FILLING/CHARGING, FUEL/PROPULSION SYSTEM

Includes model years 2012 to 2014

11399384 2021-01-31
2013 HYUNDAI VELOSTER
HELLO, I BELIEVE THERE IS AN UNDERLYING ISSUE WITH THE VELOSTER 2013 THAT HYUNDAI HAS NOT ADDRESSED PROPERLY WITH THEIR SERVICE CAMPAIGN. I HAD RECEIVED THE SERVICE AROUND 06/01/19 (I AM NOT SURE EXACTLY WHEN) AND A YEAR LATER HAVE HAD THE SAME EXACT PROBLEMS THIS SERVICE WAS SUPPOSED TO ADDRESS. I HAVE HAD ENGINE STALLS IN THE MIDDLE OF THE STREET NEAR USC ON A BUSY INTERSECTION AND HAD TO MOVE THE CAR BY FOOT IN FEAR OF GETTING HIT BY ANOTHER CAR. I'VE ALSO HAD ENGINE POWER ISSUES THAT SEEM TO HAVE PERSISTED. WHEN THIS HAPPENED I TOOK IT INTO A MECHANIC TO ADDRESS THE ISSUE, THEIR DIAGNOSIS WAS A BAD COIL PACK FOR WHICH THEY DID A TUNE UP (SPARK PLUGS, COIL PACKS, OIL FILTER). SHORTLY AFTER THE TUNE-UP I HAD PROBLEMS OF THE SAME MISFIRING ISSUE WHERE THERE WOULD BE NO POWER TO THE ENGINE AND A SLIGHT KNOCKING NOISE. I THEN TOOK MY CAR TO HUNDAI KEYES MISSION HILLS TO DIAGNOSE THE PROBLEM THIS TIME AND THEY SAID THE SAME THING, BAD COIL PACK. THERE HAVE BEEN KNOWN ENGINE FAILURES DUE TO THE ECU, AND HAVE READ MANY ANECDOTAL EVIDENCE THAT THERE IS AN ISSUE WITH THE ECU. I ALSO BELIEVE THIS ISSUE HAS CAUSED MY CATALYTIC CONVERTER TO FAIL PREMATURELY AS THE MISFIRES WOULD SEND UNBURNED FUEL INTO THE CATALYTIC CONVERTER. I INITIALLY GOT IN CONTACT WITH A SERVICE MANAGER AT HYUNDAI CONSUMER AFFAIRS ON FEB 15TH AND HE HAS FINALLY CALLED ME TODAY 03/15/19 AFTER WEEKS OF TRYING TO GET UPDATES. THE SUPERVISOR HAS DEEMED THAT THIS WAS OUT OF WARRANTY AND THAT I WOULD HAVE TO PAY FOR IT EVEN AFTER EXPRESSING MY CONCERNS THAT THERE MIGHT BE AN UNDERLYING ISSUE THAT HAS NOT BEEN RESOLVED BY THE SERVICE CAMPAIGN. THIS IS A DANGEROUS PROBLEM FOR OTHER VELOSTER OWNERS. AND I FEAR THAT MY ENGINE WILL FAIL IN THE FUTURE. HERE IS THE SERVICE CAMPAIGN. REPORT RECEIPT DATE: MAR 14, 2019 NHTSA CAMPAIGN: 19V204000

11308639 2020-02-11
2013 HYUNDAI VELOSTER
ENGINE CYLINDER MISFIRES . EVEN AFTER CHANGING SPARK PLUGS AND COIL PACKS. ESPECIALLY WHEN ECO MODE IS OFF(IN MONTION, ACCELERATING) .WHEN TRACTION CONTROL CUTS POWER SEEMS TO ALSO ATTRIBUTE TO MISFIRING AND WHICH HAS LEAD TO UNSETTLING IDLE.

11222518 2019-05-14
2013 HYUNDAI VELOSTER
TO WHOM IT MAY CONCERN, MY 2013 HYUNDAI VELOSTER STARTED HAVING ISSUES ON 5/14/19 SO I SCHEDULED A SERVICE APPOINTMENT FOR 5/16 AT MURDOCK HYUNDAI. DURING MY SERVICE VISIT I WAS NOTIFIED BY THE SERVICE DEPARTMENT THAT THERE WAS A RECALL (#182) ON MY CAR BUT THEY CURRENTLY DID NOT HAVE A FIX FROM HYUNDAI AT THAT TIME. MY CAR WAS PARKED FROM 5/16/19 TO 6/3/19 WHEN I WAS FINALLY ABLE TO TAKE IT BACK TO MURDOCK HYUNDAI TO HAVE THE RECALL ISSUE FIXED. THE SERVICE DEPARTMENT UPDATED THE DEFECTIVE SOFTWARE AND MY CAR DROVE PERFECTLY. THE NEXT DAY WHILE DRIVING MY CAR HOME FROM WORK IT STARTED HAVING THE SAME ISSUES AS IT DID BEFORE THE UPDATE. I CONTACTED THE DEALERSHIP AND THE SOONEST THEY COULD GET ME BACK IN WAS 6/7/19 SO AGAIN I WAS NOT ABLE TO DRIVE MY CAR. THE SERVICE DEPARTMENT INSPECTED THE VEHICLE AND DETERMINED THAT MY FUEL INJECTOR AND SPARK PLUG/COILS WERE DAMAGED AND NEED REPLACEMENT. ON 6/11/19 I SPOKE WITH A GENTLEMAN NAMED SEAN AT THE NATIONAL CONSUMER AFFAIRS FOR HYUNDAI REGARDING THE REPAIRS NEEDED AND I WAS TOLD THAT I WOULD RECEIVE A CALL BACK AFTER HE REACHED OUT TO THE SERVICE DEPARTMENT AND I HAVE NOT HEARD ANYTHING BACK. I SENT HIM A FOLLOW UP EMAIL ON 6/18/19 AND STILL NO RESPONSE. IT HAS BEEN OVER 30 DAYS SINCE THIS ISSUE BEGAN AND IT'S STILL NOT RESOLVED. I WORK FULL TIME AND HAVE BEEN RELYING ON PUBLIC TRANSPORTATION BECAUSE I AM NOT ABLE TO DRIVE MY VEHICLE WITHOUT CAUSING FURTHER DAMAGE. I DON'T BELIEVE THAT THE RECALL UPDATE FIXED THE PROBLEM AND HAS CAUSED DAMAGE TO MY VEHICLE. ANY ASSISTANCE YOU CAN PROVIDE IN RESOLVING THIS WOULD BE GREATLY APPRECIATED.

10883037 2016-07-03
2013 HYUNDAI VELOSTER
CAR TRAVELING AT 25 MPH IN STRAIGHT LINE ON CITY STREET, LOUD BANG AND SHOWER OF SPARKS UNDER CAR. LOSS OF POWER BUT CAR STILL RUNNING. PULLED TO SIDE OF ROAD AND SAW SMOKE COMING OUT OF HOOD. OPENED HOOD AND ENGINE COMPARTMENT ENGULFED IN FLAMES, CLOSED HOOD AND GOT AWAY FROM CAR. WITHIN 40 SECONDS ENGINE COMPARTMENT AND CABIN TOTALLY ENGULFED IN FLAMES, CAR WAS A COMPLETE LOSS. 61,000 MILES.

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