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11407528 2021-04-03
2013 SUBARU FORESTER
ON 4/3/21 AT APPROXIMATELY 1:30 PM, THE 2013 SUBARU FORRESTER WAS SLOWLY BACKED OUT OF THE GARAGE, GEAR WAS IN REVERSE, FOOT ON ACCELERATOR WITH SPEED OF <1 MPH; JUST ENOUGH MOMENTUM TO GET CAR OUT OF GARAGE, DOWN DRIVEWAY AND ONTO THE STREET. WHILE STILL IN REVERSE, THE CAR WAS POSITIONED ONTO THE STREET TO DRIVE FORWARD IN AN EASTWARD DIRECTION. BEFORE THE GEARSHIFT COULD BE MOVED FROM REVERSE TO DRIVE (FOOT WAS NOT ON ACCELERATOR AT THE TIME), THE CAR UNEXPECTEDLY SURGED BACKWARDS ACROSS THE STREET WENT UP AN EMBANKMENT CUTTING INTO NEIGHBOR'S YARD AND HIT A PARKED CAR IN THE NEIGHBOR'S DRIVEWAY AND STOPPED. THE FLOORMAT ON DRIVER'S SIDE LAY FLUSH/FLAT AGAINST THE FLOOR, THERE WAS NO OBSTRUCTION BY THE FLOORMAT OR ANY OBJECT TO THE GAS OR BRAKE PEDAL. DRIVER HAD SEATBELT ON AND SUSTAINED MINOR INJURIES (BUMP ON HEAD AND ELBOW, ABRASION FROM SEATBELT, AND BACK PAIN) DUE TO HITTING PARKED CAR. SUBARU HAD TO BE TOWED ON A FLATBED TRUCK. IT LOOKED LIKE THE AXEL WAS BROKEN, RIGHT FRONT TIRE AND LEFT REAR TIRE WERE MISALIGNED, AND DAMAGE TO REAR BUMPER. SEE PHOTOS
11244776 2018-12-15
2013 SUBARU FORESTER
AS I BEGAN TO BACK MY BOSSES CAR OUT OF THE DRIVEWAY, I LOOKED OUT OF MY LEFT MIRROR TO FOLLOW THE CURVE OF THE DRIVEWAY IN ORDER TO DIRECT ME. I DIDN'T SEE ANYTHING BEHIND ME, SO I PROCEEDED TO CONTINUE DOWN THE DRIVEWAY, AND THEN I FELT A BUMP. THEN I SAW IN THE CAMERA THAT I MUST HAVE HIT A VAN IN THAT WAS PARKED IN THE DRIVEWAY. THE BACK DOORS OF THE VAN WERE OPEN. THEN I DECIDED THAT I NEEDED TO PUT THE CAR IN DRIVE AND PARK MY CAR SO I COULD GET OUT AND MAKE SURE I DIDN'T HURT ANYONE. AS I PUT THE VEHICLE IN DRIVE, IT MADE A LOUD WINDING NOISE AND LURCHED FORWARD. IT THEN PROCEEDED TO ACCELERATE AND PICK UP SPEED IN THE DRIVEWAY. AS I BECAME PARALLEL WITH THE OTHER VEHICLE PARKED IN THE OWNERS DRIVEWAY, THE VEHICLE I WAS DRIVING WAS STILL PICKING UP SPEED SO I PUT THE CAR IN PARK AND PUT ON THE BRAKES SO I COULD STOP THE VEHICLE, ALTHOUGH WITHIN SECONDS I WAS CRASHING THROUGH THE BACK YARD FENCE. THE VEHICLE PROCEEDED TO PICK UP SPEED. I WAS PUTTING A LOT OF PRESSURE ON THE BRAKES BUT IT WAS NOT MAKING ANY DIFFERENCE. I THOUGHT OF SWERVING THE VEHICLE TO THE LEFT, BUT I WAS AFRAID OF THERE BEING CHILDREN IN THE OTHER YARD SO I QUICKLY MADE THE DECISION TO HIT THE TREE SO I COULD SPARE ANY POSSIBLE LIVES AND STOP THE VEHICLE COMPLETELY. AS SOON AS I REALIZED I CRASHED THE VEHICLE INTO THE TREE, I IMMEDIATELY GOT OUT SO I COULD SEE WHAT HAPPENED. I KEPT REPEATING TO MYSELF 'WHY DIDN'T IT STOP?' I COULD NOT UNDERSTAND AFTER DOING EVERYTHING IN MY MIND TO STOP THE CAR, THAT NOTHING WAS SUCCESSFUL. I DID WHAT I THOUGHT WAS THE BEST DECISION AS MUCH AS I COULD WITHIN THOSE CHAOTIC MOMENTS. I JUST WANTED TO STOP THE CAR AND NOT HARM IN PEOPLE IN THE PROCESS. I HIT THE TREE AT WITH ENOUGH VELOCITY THAT THE AIR BAG DEPLOYED AND I BROKE MY LEG IN 3 PLACES. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
11190869 2019-03-06
2012 SUBARU FORESTER
TL* THE CONTACT OWNS A 2012 SUBARU FORESTER. WHILE DRIVING 1 MPH ENTERING A DRIVEWAY, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THE GARAGE OF A HOUSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SUBARU OF GRAND BLANC (6061 S SAGINAW ST, GRAND BLANC, MI 48439, (810) 202-0831), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 66,000.
10892782 2016-07-30
2012 SUBARU FORESTER
AFTER HITTING A CURB PULLING INTO A PARKING LOT, THE CAR IMMEDIATELY ACCELERATED AT A LIGHTENING SPEED AND RACED AT INCREASING SPEED FORWARD KNOCKING OVER A BUSH AND CRASHING INTO A BRICK WALL OF A CHURCH BUILDING. THE SEVERE IMPACT CAUSED THE AIRBAGS TO OPEN AND THE FRONT OF THE CAR WAS SO DAMAGED THAT IT IS CONSIDERED A TOTAL LOSS. THIS ALL OCCURRED IN A MATTER OF SECONDS MYSELF, THE DRIVER, AND A PASSENGER WERE SENT TO EMERGENCY ROOM WITH MULTIPLE ABRASIONS AND CONTUSIONS.
10881254 2016-06-25
2012 SUBARU FORESTER
TL* THE CONTACT OWNS A 2012 SUBARU FORESTER. WHILE REVERSING INTO A CAR PORT IN THE DRIVEWAY, THE VEHICLE SURGED AT A HIGH RATE OF SPEED, CRASHED INTO ANOTHER CAR PORT IN THE DRIVEWAY, AND CRASHED INTO ANOTHER VEHICLE. THE UNINTENDED ACCELERATION FAILURE CAUSED DAMAGE TO TWO CAR PORTS AND THE OTHER VEHICLE. WHEN THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL, IT DID NOT RESPOND. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V830000 (SERVICE BRAKES, HYDRAULIC) AND 14V311000 (SERVICE BRAKES, HYDRAULIC). THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
10672594 2014-04-08
2012 SUBARU FORESTER
I WANT TO ALSO SUBMIT A STATEMENT ABOUT THE PROBLEMS I HAVE HAD WITH MY BRAKES,I ALSO NOTICED OTHERS HAVE HAD THE SAME PROBLEMS,AS SOON AS I GOT THE CAR I NOTICED THE BRAKES WERE VERY SOFT.I TOOK THE CAR IN,I WAS TOLD THEY WERE FINE.A COUPLE WEEKS LATER I WAS IN LINE AT STARBUCKS AND THE BRAKES WENT RIGHT TO THE FLOOR,I PULLED THE EMERGENCY UP NARROWLY MISSING THE PERSON IN FRONT OF ME.I CALLED THE DEALER AGAIN,BEFORE I GOT THE CAR BACK IN AGAIN AT DUNKIN DONUTS IT DID THE SAME THING.IT HAD ALSO STARTED MAKING A HORRIBLE SMELL AND HAD NO POWER.AND A FEW OTHER MINOR THINGS.I TOOK IT IN THEY SAID THE BRAKES WERE FINE,I ARGUED THEY WERE NOT.THE SMELL WAS SUPPOSEDLY SOME KIND OF FLUID LEAKING ON THE MUFFLER.TOOK IT HOME BRAKES STILL KEPT DOING THE SAME THING,CALLED BACK WENT BACK IN THE CAR WAS LOW ON OIL AND THE BRAKES WERE STILL DOING THE NON EXISTENT THING,PLUS IT STILL SMELLED BAD AND I HAD A LIST FOR THEM,THEY GAVE IT AN OIL CHANGE,AND SAID THIS TIME THE BRAKES WERE FINE BUT MAY NEED PADS IN 6,000 MILES OR SO NOW THE SMELL IS NORMAL THOU,PLUS I TOLD THEM IT WAS NOT GETTING GOOD GAS MILEAGE AND HITCHING,THEY SAID UNLESS THE ENGINE LIGHT COMES ON THEY CANT DO ANYTHING.WELL NOW LASTLY THE REAR SEAT BELT WORKS ONLY OCCASIONALLY,MY BRAKE LIGHT IS ON ALL THE TIME AND THEY ONLY STOP ABOUT HALF THE TIME MY TIRES ARE ALL WORN OUT,AT LESS THAN 10,000 MILES WHICH THEY SAY IS NORMAL (OK) AND IT STALLS DOESN'T LIKE TO START,AND IS UNDER RECALL IT STILL SMELLS BAD,THE CRUISE CONTROL ONLY WORKS WHEN IT FEELS LIKE IT,IT USES OIL,EATS GAS,AND STALLS DOESN'T LIKE TO START,AND THE BRAKES ACT LIKE THE ANTI LOCK FEATURE IS CONSTANT EVEN WHEN IT SHOULDN'T BE?NOW AFTER AN ACCIDENT AND MY AIR BAGS DON'T DEPLOY I THINK IT SEEMS LIKE A REAL TREND HERE AND I REPORTED MY ACCIDENT TO SUBARU OF AMERICA THEY DON'T SEEM TO CARE. *TR
10564680 2014-01-31
2011 SUBARU FORESTER
I PULLED INTO A PARKING SPACE, APPLIED MY BRAKES AND WAS ABOUT TO PUT MY 2011 SUBARU FORESTER INTO PARK WHEN IT SUDDENLY ACCELERATED FORWARD AND DROVE INTO A STORE FRONT. THE CAR TRAVELED APPROXIMATELY 20 FEET BEFORE HITTING THE WALL AND PLATE GLASS WINDOW. MY DRIVER'S SIDE AIRBAG DEPLOYED. THE CAR WAS TOTALED. *TR
10523859 2013-05-17
2011 SUBARU FORESTER
PULLED INTO A PARKING SPACE AT A LOCAL TRAIN STATION. CAR WAS STOPPED AND SHUT OFF. NOT SURE IF KEYS WERE IN IGNITION OR NOT. WHEN REACHING OVER TO GET HANDBAG AND TOTE I HEARD THE ENGINE REV UP VERY SUDDENLY AND LOUDLY, CAR JUMPED 6" CURB AND PROPELLED FORWARD ABOUT TWO FEET WHEN RIGHT FRONT BUMPER HIT TREE AND CAR STOPPED. AIR BAGS DID NOT DEPLOY AND I WAS NOT INJURED. BEFORE I EVEN KNEW ABOUT THIS WEBSITE I TOLD THE ADJUSTER AND THE DEALERSHIP THAT THE CAR TOOK OFF ON ITS OWN. THE ONLY REACTION I GOT WAS STRANGE LOOKS. TOLD BY BODY SHOP THAT CAR WAS "TOTALLY FIXABLE" WITHIN TWO WEEKS. $7,000 IN BODY WORK 3 WEEKS LATER WAS TOLD ENGINE WAS "RUNNING ROUGH" AND IT WAS SENT TO SUBARU DEALER WHERE PURCHASED. TOLD THAT ENGINE HAD TO BE REBUILT - MACHINING HEAD; VALVE REPLACEMENT; NEW GASKETS ETC. FIVE WEEKS LATER SUBARU STILL HAS MY CAR. ABOUT 3 WEEKS AGO PRIOR TO KNOWING ABOUT THIS WEBSITE AND SEEING HOW MANY OTHER PEOPLE HAVE REPORTED THIS PROBLEM I ORDERED A NEW SUBARU USING THIS ONE AS A TRADE IN. SUBARU WON'T GIVE ME A TRADE IN VALUE UNTIL CAR IS FIXED AND THEY HAVE HAD THE CAR FIVE WEEKS AND STILL HAVEN'T FIXED IT. I LIVE IN THE SUBURBS AM 62 YEARS OLD AND I'VE BEEN TAKING TRAINS, BUSES, MY BIKE AND WALKING TO GET TO WORK AND TO DO EVERYDAY ERRANDS. NO OFFER OF A LOANER FROM SUBARU ALTHOUGH I'VE ASKED TWICE. CONTACTED CORPORATE SUBARU AND REPORTED WHAT I READ ON THIS WEBSITE AND MY OWN EXPERIENCE AND WAS TOLD THAT IT WOULD BE HARD TO PROVE. LAST WEEK CORPORATE SAID THEY WOULD TRY TO OFFER ASSISTANCE WITH THE PURCHASE OF THE NEW CAR IN THE WAY OF LOYALTY INCENTIVE. AS OF TODAY I HAVE NO CAR, NO IDEA WHEN OR IF THE OLD ONE WILL BE FIXED, HOW MUCH IT WILL BE WORTH AS A TRADE IN, A NEW CAR THAT I CAN'T HAVE AND THAT HAS NO DEFINITIVE PRICE, AND A LOT OF TALK BUT NO ACTION FROM THE DEALERSHIP AND CORPORATE SUBARU. *TR
10522911 2013-06-29
2011 SUBARU FORESTER
DRIVER (ADULT FEMALE) WAS BACKING UP TO PARK WHEN THE VEHICLE SUDDENLY ACCELERATED. DRIVER LIFTED FOOT OFF THE ACCELERATOR AND HIT THE BRAKE. VEHICLE ACCELERATED EVEN MORE. CRASHED INTO A GUY WIRE ON AN ELECTRIC POLE, SNAPPING OFF THE TOP OF THE POLE. SEVERAL DAYS LATER THE SECOND DRIVER (ADULT MALE) WAS BACKING UP IN THE DRIVEWAY TO TURN AROUND. CAR SUDDENLY ACCELERATED. SECOND DRIVER NOW A BELIEVER. *TR
10496757 2012-12-29
2011 SUBARU FORESTER
PULLING OUT OF A PARKING SPACE AT THE CVS DRUG STORE, PINE ISLAND RD AND DEL PRADO BLVD IN CAPE CORAL FL., PUT THE CAR INTO DRIVE AND THE CAR ACCELERATED ON ITS ON ACROSS THE PARKING LOT, HITTING A PARKED CAR HEAD ON. MY AIR BAG DEPLOYED AND MY CAR HIT THE PARKED CAR SO HARD IT DROVE IT OVER A CONCRETE BARRIER OUT OF THE LOT. THE DAMAGE TO MY CAR ALONE WAS $10,000. THE OTHER CAR WAS DESTROYED. I HAVE HAD SUBARU CARS FOR 33 YEARS. THIS FORESTER WAS MY 8TH SUBARU. WHEN THE CAR ACCELERATED, I WAS THROWN BACK, MY FOOT WAS NOT ON THE BRAKE OR GAS PEDAL. THE CAR KEPT RUNNING AFTER THE ACCIDENT UNTIL I TURNED IT OFF. STATE FARM INSURANCE SENT A SAFETY DIRECTOR OVER TO CHECK THE CAR (AFTER IT WAS FIXED), THE BODY SHOP ALSO HAD AN INSPECTOR CHECK THE CODES ON THE COMPUTER. I GOT RID OF THE CAR EVEN THOUGH IT HAD IT HAVE 11 MONTHS ON THE LEASE BECAUSE I DID NOT TRUST IT. *TR
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