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11399384 2021-01-31
2013 HYUNDAI VELOSTER
HELLO, I BELIEVE THERE IS AN UNDERLYING ISSUE WITH THE VELOSTER 2013 THAT HYUNDAI HAS NOT ADDRESSED PROPERLY WITH THEIR SERVICE CAMPAIGN. I HAD RECEIVED THE SERVICE AROUND 06/01/19 (I AM NOT SURE EXACTLY WHEN) AND A YEAR LATER HAVE HAD THE SAME EXACT PROBLEMS THIS SERVICE WAS SUPPOSED TO ADDRESS. I HAVE HAD ENGINE STALLS IN THE MIDDLE OF THE STREET NEAR USC ON A BUSY INTERSECTION AND HAD TO MOVE THE CAR BY FOOT IN FEAR OF GETTING HIT BY ANOTHER CAR. I'VE ALSO HAD ENGINE POWER ISSUES THAT SEEM TO HAVE PERSISTED. WHEN THIS HAPPENED I TOOK IT INTO A MECHANIC TO ADDRESS THE ISSUE, THEIR DIAGNOSIS WAS A BAD COIL PACK FOR WHICH THEY DID A TUNE UP (SPARK PLUGS, COIL PACKS, OIL FILTER). SHORTLY AFTER THE TUNE-UP I HAD PROBLEMS OF THE SAME MISFIRING ISSUE WHERE THERE WOULD BE NO POWER TO THE ENGINE AND A SLIGHT KNOCKING NOISE. I THEN TOOK MY CAR TO HUNDAI KEYES MISSION HILLS TO DIAGNOSE THE PROBLEM THIS TIME AND THEY SAID THE SAME THING, BAD COIL PACK. THERE HAVE BEEN KNOWN ENGINE FAILURES DUE TO THE ECU, AND HAVE READ MANY ANECDOTAL EVIDENCE THAT THERE IS AN ISSUE WITH THE ECU. I ALSO BELIEVE THIS ISSUE HAS CAUSED MY CATALYTIC CONVERTER TO FAIL PREMATURELY AS THE MISFIRES WOULD SEND UNBURNED FUEL INTO THE CATALYTIC CONVERTER. I INITIALLY GOT IN CONTACT WITH A SERVICE MANAGER AT HYUNDAI CONSUMER AFFAIRS ON FEB 15TH AND HE HAS FINALLY CALLED ME TODAY 03/15/19 AFTER WEEKS OF TRYING TO GET UPDATES. THE SUPERVISOR HAS DEEMED THAT THIS WAS OUT OF WARRANTY AND THAT I WOULD HAVE TO PAY FOR IT EVEN AFTER EXPRESSING MY CONCERNS THAT THERE MIGHT BE AN UNDERLYING ISSUE THAT HAS NOT BEEN RESOLVED BY THE SERVICE CAMPAIGN. THIS IS A DANGEROUS PROBLEM FOR OTHER VELOSTER OWNERS. AND I FEAR THAT MY ENGINE WILL FAIL IN THE FUTURE. HERE IS THE SERVICE CAMPAIGN. REPORT RECEIPT DATE: MAR 14, 2019 NHTSA CAMPAIGN: 19V204000
11338827 2020-07-11
2013 HYUNDAI VELOSTER
I BOUGHT A 2013HYUNDAI VELOSTER IN APRIL OF 2019 WITH IN THE FIRST 2 DAYS OF HAVING CAR IT STOPPING ACCELERATING AN LEFT ME ON THE SIDE OF ROAD. I HAD TO CAR TOWED BACK TO THE DEALER WHERE THE CAR WAS BOUGHT . AFTER THEM LOOKING IN TO THE PROBLEM THEY ENDED UP REPLACING THE CATALYTIC CONVERTER. THE CAR RAN FINE FOR ABOUT ANOTHER 5 TO 6 MONTHS. THEN ONE DAY BAD ROUGH IDEL RPMS DROPPING WHEN UNDER ACCELERATION AFTER PUTTING ON CODE READER IT TURNED OUT TO BE A MISFIRE I THEN REPLACE COIL PACK AND SPARK PLUGS. THE VELOSTER RAN FINE FOR ABOUT 3 TO 4 MONTHS THIS TIME. NOW WE ARE BACK TO THE CAR HAVING ISSUES TODAY 7/11/20 LOSS OF POWER UNDER ACCELERATION,ROUGH IDEL,KNOCKING SOUND COMING FROM ENGINE. I HAVE CONTACTED HYUNDAI IN THE PAST ON THE 2013 ECU RECALL THEY DID NOT WANT TO HONOR THERE RECALL SAYING IN ORDER TO LOOK IN TO THE PROBLEM I'D NEED TO GET IT DIAGNOSED THROUGH THE DEALER WHEN I CAN SIMPLY USE MY OWE CODE READER. IT HAS BEEN NOTHING BUT ISSUES WITH THIS VEHICLE I BOUGHT WITH ONLY 63000 MILES THIS IS FRUSTRATING IS THERE ANYTHING THAT CAN BE DONE FOR HYUNDAI TO HONOR THERE RECALL THANK YOU .
11195743 2019-02-26
2012 HYUNDAI VELOSTER
COMPLETE CAR FIRE. I WAS DRIVING ON THE FREE WAY GOING BETWEEN 70 AND 75MPH AND I WENT TO CHANGE LANES AND WHEN I LOOKED BACK IN THE REARVIEW MIRROR ALL I SEE IS SMOKE SO I PULL OFF THE FREEWAY ONTO THE SHOULDER AND I SEE A FLAME FROM UNDER THE HOOD. SO I POP THE HOOD LATCH AND I OPEN IT AND THERE WAS A FIRE COMING FROM THE ENGINE COMPARTMENT. SO I SHUT THE HOOD AND GO AND GRAB NECESSITIES OUT FROM THE VEHICLE AND WAIT FOR THE FIRE DEPARTMENT TO SHOW UP AND PUT OUT THE CAR. WELL WHEN THEY SHOWED UP, THEY WERE NOT ABLE TO SALVAGE ANY USABLE PART OF THE VEHICLE. AGAIN I WAS ON THE FREEWAY/HIGHWAY TRAVELING BETWEEN 70MPH AND 75 MPH
11195502 2019-01-21
2013 HYUNDAI VELOSTER
LAG UPON ACCELERATION. MULTIPLE CYLINDER MISFIRES. ALL REPLACED AND CONTINUE TO MISFIRE. TO MUCH OIL BEING EXPELLED THROUGH EXHAUST, REGULAR OIL CHANGE RECORDS AND DRIVE EFFICIENCY. POTENTIALLY RUINING TURBO AS WELL AS MOTOR. DEPLETING MPG.
11171352 2019-01-18
2013 HYUNDAI VELOSTER
WITH NO WARNING, AT LOW SPEED, HAVING TRAVELLED ONLY A QUARTER OF A MILE FROMTHE PREVIOUS LOCATION WHERE IT HAD BEEN PARKED FOR A COUPLE OF HOURS, THE ENGINE LOCKED UP IN THE MIDDLE OF A BUSY HIGHWAY, THROWING A ROD AND MULTIPLE CHUNKS OF METAL, AND POURING OIL ONTO THE HIGHWAY. THIS VEHICLE HAD BEEN WELL-MAINTAINED, AND HAD LOW MILEAGE FOR ITS AGE. IF THIS HAD HAPPENED AFTER THE MOTOR REALLY HAD A CHANCE TO HEAT UP, THERE COULD HAVE ALSO BEEN A FIRE. DEBRIS FROM ALL OF THE PARTS FLYING OUT FROM UNDERNEATH THE CAR COULD HAVE ALSO CAUSED INJURY.
10980401 2015-06-15
2012 HYUNDAI VELOSTER
TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT THE HEADLIGHT BULBS BURNED OUT OFTEN. ALSO, WHILE IDLING AT A STOP, THE VEHICLE JERKED, LOST POWER, AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT ALSO STATED THAT THE VEHICLE ACCELERATED AUTOMATICALLY IN INTERVALS AND THE ENGINE MADE A KNOCKING SOUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT TO THE DEALER. THE FAILURES WERE NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
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