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11269785 2019-09-02
2013 HYUNDAI VELOSTER
STEERING WHEEL MAKING CLUNKING NOISES WHEN IT IS TURNED AND MESSED UP CLOCKS RING CAUSING THE VEHICLES AIRBAG LIGHT TO TURN ON
11219948 2019-06-13
2012 HYUNDAI VELOSTER
THE CAR STARTED TO RATTLE AND STARTED TO NOT BE ABLE TO ACCELERATE. I PULLED THE CAR TO THE SIDE OF A SEMI BUSY ROAD AND LET IT SIT FOR A MOMENT WHILE TURNED OFF AND THEN AFTER 30 SECONDS TURNED THE CAR BACK ON. I STARTED TO DRIVE THE CAR AND TURNED DOWN A RESIDENTIAL ROAD (ROTHROCK CIRCLE COPLEY, OH) AND THAT IS WHEN THINGS GOT REALLY BAD.THE CAR WAS IN MOTION AND STARTED TO ACT EVEN STRANGER. IT HAD ISSUES ACCELERATING AGAIN AND THEN WHILE DRIVING DOWN THE ROAD THE LUNGED FORWARD AND THEN WHITE SMOKE AND FLAMES CAME FROM UNDER THE CARS FRONT END. I JUMPED OUT OF THE CAR AFTER TURNING IT OFF, GRABBED MY PERSONAL ITEMS AND RAN OFF INCASE OF AN EXPLOSION. I CALLED 911INSTANTLY AND WHILE ON THE PHONE WITH COPLEY POLICE MY CAR WAS ENGULFED IN FLAMES. FIREFIGHTERS CAME OUT AND STARTED TO EXTINGUISH THE FLAMES BUT IT WAS TOO LATE AND THE WHOLE FRONT OF THE CAR WAS MELTED, BURNED, AND DESTROYED.
11190147 2019-01-01
2013 HYUNDAI VELOSTER
I PURCHASED MY 2013 HYUNDAI VELOSTER IN FALL OF 2015 AS SECOND OWNER FROM WORLD HYUNDAI IN MATTESON, IL. IT HAD ROUGHLY 32,000 ON THE ODOMETER. AFTER TWO DECENT YEARS OF RELATIVELY TROUBLE FREE OWNERSHIP THE "ELECTRICAL GREMLINS" ATTACKED THE TRUNK RELEASE, THEN THE REVERSE CAMERA, THEN THE CLIMATE CONTROL KNOB. I WAS RELUCTANT TO TAKE THE CAR IN AGAIN BECAUSE I HAD SPENT MORE MONEY ON DIAGNOSTIC CHARGES THAN I HAD ON ITEMS THAT WERE COVERED. I LIKED THE VEHICLE AND METICULOUSLY MAINTAINED IT TO SPEC AS WELL. ON ONE OF THE COLDEST DAYS IN WINTER OF 2019, I WENT OUT TO START UP MY VELOSTER AND WAS TERRIFIED BY A LOUD METAL TICKING FOLLOWED BY RATTLING IN THE MOTOR. I IMMEDIATELY SHUT DOWN THE CAR. I WAITED A BIT THEN TRIED TO START IT AGAIN. IT WAS VERY BAD. I TOOK THE CAR TO THE CLOSEST HYUNDAI DEALERSHIP IN WHICH I DESCRIBED ALL THE ISSUES WITH THE CAR. AT THIS POINT THE VEHICLE HAS ROUGHLY 92000 MILES ON THE ODOMETER AND OF COURSE THE TELL ME THERE IS NOTHING THEY CAN DO BUT, REPLACE THE MOTOR FOR AROUND $4500 , SELL ME A NEW ONE, OR BUY IT IN TRADE. ONCE AGAIN I PAID OVER $430 IN DIAGNOSTIC FEES WITH NO COVERAGE OR HELP. LOOKED AROUND ON LINE AND FOUND THAT THESE VEHICLES HAS HAD ALL OF THE ABOVE ISSUES AND NO CLEAR SOLUTIONS TO ANY. I'VE ALSO NOTICED THAT ALL OF THE ISSUES I HAVE HAD WITH MY VEHICLE MANY OTHERS HAVE POSTED ON YOUTUBE, GOOGLE ETC., BUT NOT MANY HAVE FILED OFFICIAL COMPLAINT. COME ON PEOPLE! GET ON BOARD!
11012348 2017-07-21
2013 HYUNDAI VELOSTER
INCIDENT HAPPENED ON JULY 21ST 2017 AT 1:45PM AT 9701 DESSAU ROAD, AUSTIN TEXAS. I WAS COMING AROUND THE CORNER AT DESSAU AND RUNDBERG HEADING NORTH AND I FELT THE CAR SKIP A LITTLE AND HAD SOME LOSS OF POWER. I PULLED INTO THE PARKING LOT AT 9701 DESSAU AND THE CAR WAS SMOKING AND THE BRAKES WENT OUT. I PULLED THE EMERGENCY BRAKE AND THEN OPENED THE HOOD, THERE WAS FIRE AND BLACK SMOKE COMING OUT AND I RAN INSIDE TO GET A FIRE EXTINGUISHER. IT LOOKED LIKE THE ALTERNATOR FAILED AND CAUGHT ON FIRE. THE FIRE SPREAD UNDER THE MOTOR COVER AND BURNED SOME OF THE HOOD, BUT I GOT TO IT QUICKLY AND MINIMAL DAMAGE WAS DONE. I COULD HAVE CRASHED AND DIED.
10849653 2016-02-27
2013 HYUNDAI VELOSTER
OUR 2013 MODEL HYUNDAI VELOSTER CLOSED SUNROOF EXPLODED ON FEBRUARY 27, 2016 WHILE DRIVING DOWN FREEWAY AT 65MPH IN FAST LANE. IT SOUNDED LIKE A GUN GOING OFF WHEN THE ROOF EXPLODED INTO PIECES ON THE BACKS OF ME AND MY HUSBAND. WE WHERE IS UTTER SHOCK, TRYING TO GET OFF THE FREEWAY SAFELY WHILE GLASS FALLING ON US. WHEN LOOKING AT THE ROOF, IT WAS CLEAR THAT IT EXPLODED BURSTING FROM INSIDE OUT; LEAVING THE FRAME BENT LIKE IT WAS FORCED OPEN FROM INSIDE OUT. THIS WAS NOT A PRESSURE ISSUE (BEFORE GETTING ON FREEWAY, THE SUNROOF WAS OPEN). IT WAS NOT A HOT OR COLD ISSUES EITHER AS IT WAS A NICE 72 DEGREES. THOUGH THERE IS A RECALL FOR THE 2012 VELOSTER MODELS AND UNFORTUNATELY THERE HAS NOT BEEN ENOUGH PEOPLE TO REPORT ISSUES FOR 2013 MODELS AS OF YET. WHEN CONTACTING HYUNDAI DEALERSHIP, I WANTED TO FILE COMPLAINT (THEY GAVE ME AN 1800 NUMBER) THEN I ASKED IF THERE WERE ANY ISSUES, THEY DENIED EVER HEARING ABOUT SOMETHING LIKE THIS. AS MY HUSBAND AND I ARE COMMUTERS, WE HAVE ALREADY RUN OUT OF WARRANTY AND WOULD NEED TO PAY OUT OF POCKET. I WILL BE FIGHTING FOR REIMBURSEMENT OF THE $1,490.00 ($500 DEDUCTIBLE) THAT IT COST TO FIX THE SUNROOF AND FRAME THAT NEEDED REPLACED. MY ARGUMENT IS THAT I PURCHASED MY 2013 VEHICLE IN OCT. 2012, THEREFORE MY CAR WAS MANUFACTURED IN 2012 AND THEY WERE STILL USING THE 2012 DEFECTED ROOF FOR THE EARLY 2013 MODELS AND THAT SHOULD BE HONORED TO THE 2012 RECALL.
10616716 2014-07-28
2013 HYUNDAI VELOSTER
4 TIMES I HAVE HIT A POTHOLE OR A BUMP ON THE ROAD AND HAVE HAD A "LOUD BANG", THE CAR JERKS VIOLENTLY AND THEN THE WIPERS CAME ON - ONE TIME I HAD THE "LOUD BANG" THE CAR JERKED VIOLENTLY THE WIPERS CAME ON AND THE CAR WENT INTO NEUTRAL. THE COMBINATION OF THE SUSPENSION, TIRES AND RIMS MAKE THIS CAR VERY DANGEROUS ON ROADS THAT HAVE ANY KIND OF POTHOLES OR BUMPS. PLEASE HELP. *JS
10555352 2013-12-09
2013 HYUNDAI VELOSTER
WHEN I WASH MY CAR I LIKE TO WIPE DOWN THE ENGINE AND THE INNER PART OF THE FRONT HOOD. ABOUT A WEEK AGO I WENT TO WASH MY CAR OPEN THE HOOD ONLY TO DISCOVER A WHITE SUBSTANCE (ALMOST LIKE WHITE BATTERY CORROSION) RUNNING ALL DOWN MY FIRE WALL COVER. I MADE AN APPOINTMENT WITH THE SERVICE DEPARTMENT TOLD THEM NOT TO DO ANYTHING TO THE CAR UNTIL THEY CAN EXPLAIN TO ME HOW IT HAPPEN AND HOW ARE THEY GOING TO FIX IT. ABOUT 20 MINUTES LATER THE SERVICE MANAGER CALLS ME OVER AND EXPLAINS TO ME THAT THE WHITE SUBSTANCE ON MY FIREWALL WAS WHEN THE DETAIL PEOPLE FROM WHERE I PURCHASE MY CAR LEFT IT THERE. I EXPLAIN TO HIM THAT WOULD BE IMPOSSIBLE SINCE I ALWAYS LOOK AT MY HOOD AND THIS WAS THE FIRST TIME I SAW IT. THE SERVICE MANAGER THEN TURNS TO THE TWO DECALS ON THE TOP OF THE HOOD AND STATED THEY MAY BE WATER SEEKING IN BUT BECAUSE HE DID NOT FIND THE FIREWALL WET HE JUST WIPED OFF THE WHITE SUBSTANCE AND TOLD ME THERE IS NOTHING HE CAN DO IT'S JUST THE DESIGNEE OF THE DECALS. I'M NOT EVEN SURE IT IS THE TWO DECALS; BUT ONE THING FOR SURE SOMETHING IS ALLOWING WATER TO SEEK INTO MY FIREWALL AND HYUNDAI IS NOT TAKING CARE OF THEIR CUSTOMERS NHTSA PLEASE HELP. *TR
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